PERFORMANCE TRACKING SYSTEM Presented By RASHED HOSSAIN

Introduction Who may need a Performance Tracking System... ?

Market One Enterprises (MOE)  One of the leading outbound call centers.  Company headquarter: Sudbury,Ontario,Canada.  Clients: North American Financial Institutions.  Number of employees: 65  Hours of operations: 8am-9pm

How does MOE manages workforce ?  There is a system in place called MS Excel.  Paper.  Pen.  Computers/Printer.  Hard working Supervisors/Shift managers.

Project Proposal ?  Automate the manual process  Eliminate redundant work  Find a structured way to store and retrieve administrative processes.

Prototype: Micro Management Systems Time Card Micro Managers FILES Shift Manager Hourly Employee IT Developer Docs*

Product Tour

Any Questions ?  Thank You