Your Chief Blogging Officer. Participating in the new business conversation Robert Scoble, Technical Evangelist, Microsoft,

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Presentation transcript:

Your Chief Blogging Officer. Participating in the new business conversation Robert Scoble, Technical Evangelist, Microsoft, Co-author of Naked Conversations, a book about corporate blogging,

Isn’t this fad over yet? New reasons: relationship, conversation, authority Others: early warning, builds audience, builds loyalty, participatory business

Reason #1: Google. 85% of search traffic to Channel 9 comes from Google

Control your fear. It’s a conversation, join in, we’re talking about you!

Learn to listen. You already stopped listening, didn’t you?

Anti-marketing marketing. Remove intermediaries that don’t add value

The new Public Relations. The public is talking and wants you to talk back

Shift: time-based search. Your customers can find everyone who says “you suck”

Embrace transparency. Customers will help you out if you invite them in

The new relationship. Browse. Search. Subscribe.