Hansen – Managing Safely 1 Safe Working Practices Mark Mallen Health and Safety Manager FenlockHansen Ltd

Hansen – Managing Safely 2 Introduction Define a safe way of working Compiled after risk assessment Before the task starts Everybody knows what to do People work safely

Hansen – Managing Safely 3 Objectives Name 3 types of communication Describe the benefits of the different types of communication Describe the most effective way of communicating information Describe why we write SWPs What do we do before we write a SWP

Hansen – Managing Safely 4 Agenda Forms of communication Practical exercises

Hansen – Managing Safely 5 Agenda The Hansen method – Safe working practices – Information, instruction and training – Record keeping – Pro forma – Procedures

Hansen – Managing Safely 6 Agenda Practical exercise Remember

Hansen – Managing Safely 7 Forms of Communication Written – Letters – Instructions – Signs

Hansen – Managing Safely 8 Forms of Communication Verbal – Person to person – Telephone

Hansen – Managing Safely 9 Forms of Communication Physical – Body language – Facial expression – Gestures

Hansen – Managing Safely 10 Practical Exercises Practical exercise 1 – Complete the following pro forma

Hansen – Managing Safely 11 Practical Exercises Practical exercise 2 – Relay clear and concise instruction over a telephone (non face to face), in order to complete a task

Hansen – Managing Safely 12 Practical Exercises Practical exercise 3 – Write a set of instructions to enable work colleagues to complete a task successfully – Task: tying a shoelace

Hansen – Managing Safely 13 The Hansen Method A developed safe working practice For every activity

Hansen – Managing Safely 14 Safe Working Practices Validated by means of a risk assessment

Hansen – Managing Safely 15 Safe Working Practices Including complimentary assessments – COSHH – Manual Handling

Hansen – Managing Safely 16 Safe Working Practices The control measures identified form the basis of the written safe working practice

Hansen – Managing Safely 17 Safe Working Practices Follows a logical sequence What must be in place before the task starts How the task is done

Hansen – Managing Safely 18 Safe Working Practices Training required Competence or certification PPE required

Hansen – Managing Safely 19 Safe Working Practices Developed by the persons conducting the task Led by the manager

Hansen – Managing Safely 20 Safe Working Practices Reviewed and agreed – Before adoption in the workplace

Hansen – Managing Safely 21 Safe Working Practices If in doubt Ask

Hansen – Managing Safely 22 Information, Instruction and Training Employers Must provide – Sufficient instruction and training To ensure – Competency Before starting the task

Hansen – Managing Safely 23 Information, Instruction and Training Explained Face-to-face To gain understanding

Hansen – Managing Safely 24 Information, Instruction and Training Employees – Understand assessments – Know the controls – Use them

Hansen – Managing Safely 25 Record Keeping Responsible managers shall – Maintain a file – Issue additions or amendments – Outdated copies destroyed – Keep records of issue – Keep records of training

Hansen – Managing Safely 26 Practical Exercise 4 Compile a safe working practice for a task you complete – The task will use substances and involve manual handling

Hansen – Managing Safely 27 Practical Exercise 4 The following will be issued – Material safety data sheet – Risk assessment record – Manual handling assessment record – COSHH assessment record – Safe working practice pro forma Any questions

Hansen – Managing Safely 28 Remember! Keep it simple! Make sure people know it and understand it! Say what we do! Do what we say! If in doubt Ask

Hansen – Managing Safely 29 Objectives Name 3 types of communication Describe the benefits of the different types of communication Describe the most effective way of communicating information Describe why we write SWPs What do we do before we write a SWP

Hansen – Managing Safely 30 Safe Working Practices Thanks for listening – Any questions? Don’t forget – Be safe!