Last Time In pairs compose a text message explaining the purpose of the UNCRC, then share this message with someone else from the group

Explain the term ‘Duty of Care’ Outline how ‘Duty of Care’ contributes to the safeguarding and protection in your setting Analyse the potential conflicts and dilemmas around ‘Duty of Care’ Outline the support and advice available in dealing with conflicts and dilemmas Assess policies and procedures for complaints

Without looking at the textbook, write down a definition of ‘Duty of Care’ on a piece of paper then place this in the box. Don’t forget to include your name on the outside of the piece of paper.

A duty of care is an obligation that a person or company has to ensure others are kept safe and not harmed. As we (the college) deliver an apprentice programme our duty of care involves regular reviews where we ask about H and S, safeguarding, E and D, accidents etc. We also send out a Health and Safety officer to ensure the settings you work in are safe and will not cause you harm, by carrying out risk assessments and checking policies and procedures.

Many professions and sectors contain a ‘duty of care’ including, health, social care, childcare and education. I have a duty of care to you, for example: safeguarding, discrimination, data protection, health and safety etc.

A standard of care is often described as a benchmark or the minimum standard you must provide. If a patient in a hospital has one fully dilated pupil and they were given aspirin this would not be a reasonable level of care.

EYFS- ECM This framework stems from legislation and influences your policies and procedures. Which parts of the EYFS (welfare requirements) and ECM contributes to the safeguarding and protection of individuals? Handout

As with most things there is always a conflict of interest. Children have rights that must be protected but children also have a right to be kept safe from harm. Wrapping children up in cotton wool is not a great advert for risk V challenge, but would keep them safe!!!

Children are not always able to stand up for themselves and so need a special set of rights to ensure they receive basic human rights such as education, medical attention, food and kept safe from harm. What document ensure these rights?

A balanced approach is needed and decisions need to be made identifying the greatest priority. Think about the conflicts between sharing information and a child at risk. The dilemma in sharing development records with another professional to access extra support. A child wanting to jump off the top of the climbing frame backwards. A teenager who choose an unhealthy diet to follow.

What conflicts and dilemmas might you face in a childcare setting? List at least three and how you will handle the dilemma and manage the risk.

“Making judgements which balance the duty of care and the rights of children and families may present professional dilemmas, and sometimes you will have to seek support and advice” (Tassoni et al, 2010, pg 45)

LEA Health Services Social Services Department Charities and Voluntary Organisations

“If a duty of care is not met in a role that requires it, then the responsible person can be held accountable for allowing negligence to occur” (Lutzenberger, 2010) If you have not met your duty of care to a child or group of children what might happen in your setting?

Respond in a timely way Stay calm Avoid escalation of the problem Listen- show you understand Apologise if necessary Find a solution Focus on the facts Avoid personal comments Be prepared to compromise Seek advice from someone senior Always follow your polices and procedures

What are your policies for handling complaints from parents and other colleagues? Complete a detailed summary sheet to demonstrate your understanding of these. Please ensure you include information on how parents are informed of this procedure. Legislations relating to complaints?

Have you handled or deal with a complaint? Write a reflective account of the situation and then evaluate the situation; would you do anything differently if it happened again?

Without looking at the textbook, write down a definition of ‘Duty of Care’ on a piece of paper then place this in the box. Don’t forget to include your name on the outside of the piece of paper. Now find your piece of paper and see if you agree with your definition or if you would like to amend it or add to it. Can you add an example of your practice?

Explain the term ‘Duty of Care’ Outline how ‘Duty of Care’ contributes to the safeguarding and protection in your setting Analyse the potential conflicts and dilemmas around ‘Duty of Care’ Outline the support and advice available in dealing with conflicts and dilemmas Assess policies and procedures for complaints

Legislations and guidelines for Safeguarding

Section 1 of your assignment I would recommend that you stay on top of this work and complete it by next lesson, this will make your work load more manageable. Do not forget to ensure you give detailed examples and explanations to support your knowledge.