John Walthier, ProLogis Liz Reichter, Square Two Financial Mary Miklethun, U.S. Bank 2015 ROCKY MOUNTAIN SUMMIT Finding the Right Balance of Control 1

2015 ROCKY MOUNTAIN SUMMIT Source: Forrester Research: The Power of Real-Time Insight, a survey of 348 financial decision-makers worldwide. “Of your company’s operating expenses, which is most difficult to control?” Maintenance and repairs Travel and entertainment Attorney/legal fees Salary and wages License/subscription fees 2 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source: Forrester Research: The Power of Real-Time Insight, a survey of 348 financial decision-makers worldwide. “What is the rate of compliance with your T & E policies?” Compliance rate is 80% or less Compliance rate is 50% or less Compliance rate is 10 % or less 3 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Percentage of respondents, n=126 Source: Aberdeen Group, February Arm executives and travelers with better technologies to make T&E expense management much simpler and faster (i.e., mobile apps) Take measures to improve and enforce corporate T&E expense policies Leverage analytics to improve intelligence and data Automate key components of T&E expense management U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results 5 5 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results Travel Card Program Goals Increase convenience for employee travelers Obtain rebates or other incentives from card issuer Improve efficiency by eliminating the paper-based expense reporting process Obtain better data about travel spending to promote compliance with travel policy Obtain better data about travel spending to enhance negotiating leverage with vendors Minimize card misuse Eliminate travel advances/petty cash accounts Minimize card delinquencies Maintain data security Fully integrate card spending data into the organization’s accounting/ERP information systems Globally integrate all travel card spending into one reporting system 6 6 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results Electronic, pre- populated with travel card data Electronic, not pre- populated with travel card data Paper based Travel card statement used in place of expense report Other Expense Reporting Across All Respondents, U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source of Expense Management Software Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results 8 8 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT *Processing time includes (a) employee completion of an expense report (including identification and input of travel expense data and attachment of appropriate receipts), (b) the combined time of all supervisory review(s) of expense report submitted, (c) clerical processes to prepare an expense report for payment (including data input, verifying calculations, review/input of accounting codes, and evaluation/reconciliation of invoices to expense report}, and (d) clerical/accounting processes to reimburse employee and reconcile payment to bank data. Paper-based expense report Electronic, pre-populated with travel card data Electronic, not pre-populated with travel card data Travel card statement used in place of expense report Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results 9 9 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT Source: RPMG Research Corporation, 2013 Corporate Travel Card Benchmark Survey Results Evaluate accounts with frequently disputed transactions Evaluate adequacy of the key controls Identify potential policy violations or travel card misuse Trends in Training and Control Polices, , All Respondents 10 U.S. Bank Confidential

2015 ROCKY MOUNTAIN SUMMIT 11 U.S. Bank Confidential

Mary Miklethun, U.S. Bank – – John Walthier, Prologis – – Liz Reichter, SquareTwo Financial – – ROCKY MOUNTAIN SUMMIT 12 ©2015 U.S. Bank National Association. All trademarks are the property of their respective owners. CPS 3933 (4/15) MMWR-xxxxx U.S. Bank Confidential