Speed Restoration (FUP) Flow : ( let us consider a customer with AAA Policy/ Plan say; 4Mbps upto 6GB, 1Mbps after 6GB.) 1. If Customer crosses the 6GB.

Slides:

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Presentation transcript:

Speed Restoration (FUP) Flow : ( let us consider a customer with AAA Policy/ Plan say; 4Mbps upto 6GB, 1Mbps after 6GB.) 1. If Customer crosses the 6GB (High speed usage), customer is redirected to similar page

2. If customer clicks on ”Accept Continue Browse with High speed” in previous page

3.After clicking on “Proceed to Top-Up” - This page shows the left out data volume for the customer if any.. (generally it will be ‘0’ as he is redirected after exceeding.)

4. This page shows the various options available for Top-up.

5. After successful Top-Up

This page is for the customer who clicks on “decline Browse with reduced speed” in 1 st Page.

-Thank You Note:  Speed Restoration (FUP) is available only for Unlimited Plans.  IPs shown in screenshots URLs/Links will be different for different regions.  For any Queries please contact Multiplay Bangalore-NOC