Master Contract 4726 Providing access, support and control of the Now Management System for all state agencies, departments, commissions, boards, bureaus, and instrumentalities

Topics for Today What does the contract cover What are the major benefits Who all was involved in making it happen The NOW Management System “at-a- glance” Three current agency stories The procurement process Questions 2 8 min MI 12 min Panel 10 min Debbie

Contract Highlights A new contract solely focused on delivery of NOW Management System services Consists of 11 primary service offerings Includes optional “pre-flight” services and certifications Includes an Intellectual Property License to the entire system 3

Major Benefits Benefits of the New Contract Available across state organizations Performance management is standardized across the state Compatible with the Oregon 10-Year Plan and its five guiding principles Provides a solid framework for organizational change Agencies can choose where they want to begin their transformation work Provides attractive pricing The state has control over its future use of the NOW MS NOW MS experience and best practices can easily be shared across agencies Cascading, Problem Solving, and Breakthrough certification is available Benefits of the NOW Management System Creates a shared language, management philosophy and approach to prioritization Reduces waste Improves citizen outcomes Creates focus and drives disciplined execution Expands transparency and accountability Reduces silos and fear 4 Note - 37% of 600+ measures have already improved across 11 agencies within Oregon

It Took a Team! From our perspective this effort and work product was the direct result of a focused and collaborative team: – Office of the COO – Agency Leaders – DAS PS – DOJ 5

The NOW Management System 6

Current Agency Stories 7