CHAPTER 7 Creating Qualitative Data MANAGEMENT RESEARCH Third Edition, 2008 Prof. M. Easterby-Smith, Prof. R. Thorpe, Prof. Paul R. Jackson.

Slides:



Advertisements
Similar presentations
Chapter 11 Direct Data Collection: Surveys and Interviews Zina OLeary.
Advertisements

Qualitative Social Research Methods Using Interviews in Research. Leah Wild.
The Range of Qualitative Methods Module number 4 ESRC workshops for qualitative research in management.
Technique Isnt Everything, But It Is a Lot A Wendy A Maggie A Irene A Venus A Grace Instructor: Mavis Shang Date: April,
Probing Questions Learning Assistance Centers Tutor Training.
Qualitative and Observational Research
Copyright © 2014 by The University of Kansas Qualitative Methods to Assess Community Issues.
Interviews With Individuals  Structured  Semi-structured  Un-structured (open, in-depth) With Groups  Focus groups.
A Student’s Guide to Methodology Justifying Enquiry 3 rd edition P ETER C LOUGH AND C ATHY N UTBROWN.
Action Research – Ethical Issues CARN Study Day Liverpool Hope University May 2005.
Chapter 12 The Counseling Interview. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. Chapter Summary Preparing for the Counseling Interview.
Research Methods for Business Students
Types of interview used in research
A QUALITATIVE RESEARCH METHOD Depth/intensive interviewing.
1 MTN-003 Training General Interviewing Techniques Some specific tips for administering the Screening interviewer-administered CRFs SSP Section 14.
Surviving the Data Collection Report. What is a Qualitative Interview?  Qualitative interviews are interviews designed to :  Have the interviewee do.
Qualitative Research Methods
Interviewing. “… far from being merely a source of data, these interviews are dynamic social interactions wherein multiple dialogues are conducted between.
Chapter 12 The Counseling Interview Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin.
© 2007 by Prentice Hall1 Supplement B: Conducting Interviews Developing Management Skills B -
Data and Data Collection Questionnaire
SOC 3307f Interviewing.
Developing Business Practice –302LON Introduction to Business and Management Research Unit: 6 Knowledgecast: 2.
مصاحبه Interview محمد مهدی کریم پور معارف اسلامی و مدیریت 88.
INTERVIEWS. 1. WHAT IS AN INTERVIEW? 2. Why use an interview? 3. Stages in the interview method 4. Drafting the interview 5. Piloting the questions 6.
Focus groups ScWk 242 – Session 4 Slides.
Lect 6 chapter 3 Research Methodology.
Designing 1-1 Interviews and Focus Groups Desmond Thomas, University of Essex.
OB : Building Effective Interviewing Skills Building Effective Interviewing Skills Structure Objectives Basic Design Content Areas Questions Interview.
Week 8: Research Methods: Qualitative Research 1.
SOCRATIC SEMINARS Socrates - 470/469 BC – 399 BC Greek Philosopher.
Chapter 5 Methods in Cultural Anthropology. What We Will Learn  How do cultural anthropologists conduct fieldwork?  What types of data-gathering techniques.
BIS 360 – Lecture Five Ch. 7: Determining System Requirements.
Qualitative Methods to Assess Community Issues. What are qualitative methods of assessment? Qualitative methods of assessment are those whose results.
Qualitative Research 2 Dr Shona Bettany.
1 Mgt 540 Research Methods Section 2 Qualitative Research.
LOOKING FOR EVIDENCE? A CASE FOR THE CASE STUDY DR. GURU NAGARAJAN DR. SARA BHATTACHARJI.
Chatting – Group Work Form a group of 3 to 4 people and discuss: » What you did on the weekend. » What you did last night for homework. » What upcoming.
Chapter 15 Qualitative Data Collection Gay, Mills, and Airasian
Communicating Culture interviewing. Interviewing: Definition  Interviewing is a meeting of two persons to exchange information and ideas through questions.
CHAPTER 17 Focus Groups. What is a focus group? Focus groups involve a facilitated discussion between members, focused on a topic or area specified by.
USING QUESTIONS The ability to use an appropriate type of question which produces a useful response is an indicator of effective questioning skills. Individuals.
Educational Research: Competencies for Analysis and Application, 9 th edition. Gay, Mills, & Airasian © 2009 Pearson Education, Inc. All rights reserved.
Step 5 Training Session: Interview Techniques. Questions Generate useful information Generate useful information Focus on reasons or motives Focus on.
Interviewing for Dissertation Research But these ideas apply to many types of interviewing.
Interviews By Mr Daniel Hansson.
Write revision cards for the following topics: n Advantages & disadvantages of questionnaires n Advantages & disadvantages of using structured interview.
Interviews.
By: Dalya Goldberger Presented by: John Lapoint.  Concept  First Hurdle  Being Prepared  During the Interview  Conclusion.
A few notes on focus group research JMS3 JDD 2006.
Research Methodology & Design. Research: from theory to practice PhilosophyParadigm Theoretical approach Information collection approach Information collection.
Fashion MARKETING TID1131. Types of research Quantitative research Information relating to numbers – quantity. Method - surveys Qualitative research To.
Social Research Methods
May 24, / Questionnaires... a. are a quick and easy way to gather information b. are only good for collecting qualitative data c. are.
The Interview Senior Projects A conversation with a purpose You want to: Learn what the subject knows about the topic. Learn how the subject.
Conducting Interviews Preparing: What’s important? Explain the purpose of the interview to the person you will interview. If confidentiality is required,
SOC 3322a INTERVIEWING. What is interviewing, why do it? In qualitative research, interviewing, especially in-depth & open-ended, is a common and preferred.
Week 2: Interviews. Definition and Types  What is an interview? Conversation with a purpose  Types of interviews 1. Unstructured 2. Structured 3. Focus.
Fifth Edition Mark Saunders, Philip Lewis and Adrian Thornhill 2009 Research Methods for Business Students.
STUDY IMPLEMENTATION Day 2 - Session 5 Interview guides and tips for effective strategies.
Interviews & focus groups
SP_ IRS : Research in Inclusive and Special Education
Conducting Effective Interviews
Research & Writing in CJ
Interviews & focus groups
Data Collection Strategies
“Interviewing Basics Help You Focus on Content”
Interviews & focus groups
semi-structured, focus groups and narrative interviews.
Interviews & focus groups
Presentation transcript:

CHAPTER 7 Creating Qualitative Data MANAGEMENT RESEARCH Third Edition, 2008 Prof. M. Easterby-Smith, Prof. R. Thorpe, Prof. Paul R. Jackson

Learning Objectives  To understand a range of different methods of data collection that belong to the qualitative research tradition.  To understand how these approaches of data collection offer different perspectives according to the focus of the research.  To appreciate the advantages and disadvantages to the various qualitative data collection methods.

Main Methods for Qualitative Data Collection  Natural Language Data  Ethnographic Approaches  Interactive Methods

Collecting Natural Language Data  Interviews: How much structure? Highly Structured  Market Research Interview Semi-Structured  Guided Open Interview Unstructured  Ethnography  In-depth Interviews: In-depth Knowledge of an Issue Helps to understand constructs of respondents Helps to understand the respondent’s ‘world’ Helps if the topic is sensitive, difficult or confidential

Interviewing Skills A qualitative researcher should always aim to: listen carefully to the respondent filter out important points made by the respondent remain neutral and ignore one’s own opinion be sensitive to non-verbal data avoid bias or imposing the researcher’s own frame of reference (by asking ‘leading’ questions)

Interview Probes & Techniques  The basic probe: repeats the initial question – is useful when the interviewee seems to be wandering off the point  The explanatory probe: builds onto incomplete or vague statements. Example: ‘what did you mean by that?’, ‘What makes you say that?’  The focused probe: is used to obtain specific information. Example: ‘What sort of...?’  The silent probe: is useful for when the respondent is either reluctant or very slow to answer the question posed. Simply pause and let the respondent break the silence

Interview Probes & Techniques (cont.)  Drawing out: can be used when the interviewee has halted, or dried up. Repeat the last few words she said, and then look expectantly or say, ‘tell me more about that’, ‘what happened then?’  Giving ideas or suggestions: offers the interviewee an idea to think about – ‘have you thought about...?’, ‘have you tried...?’, ‘did you know that...?’, ‘perhaps you should ask Y...’  Mirroring or reflecting: summariszes what the respondent has just said. Example: ‘what you seem to be saying/feeling is...’.

General Interview Issues  Obtaining Trust  Social Interaction  Using the Appropriate Language  Getting Access  The Location of the Interview  Recording Interviews  Critical Incident Technique

Other Methods to Collect Natural Language Data  Group & Focus Interviews  Diary Methods  Video Recording

Ethnographic Methods  Complete Participation: researcher as employee  Research as explicit role  Interrupted involvement  Observation alone  Semi-concealed research

Choice of Roles  The purpose of the research may give an indication of which role is most appropriate.  The cost of the research needs to be kept in mind.  The extent to which access can be gained is important to be aware of when choosing a researcher’s role.  Is the researcher comfortable with the role? is a vital question to making a choice  The amount of time available can be influential in choosing a method

Understanding Through Interaction  Photographs & Visual Metaphors  Action Research

General Issues  Relevance of the Research to the Respondents  Ethics: Do not bring harm to the respondents  Reflexivity

Further Reading  Alvesson, M. (2003) ‘Beyond neopositivists, romantics, and localists: a reflexive approach to interviews in organisation research’. Academy of Management Review 28 (1):  Lupton, T. (1963) On the Shop Floor: Two studies of workshop organization and output. New York: Macmillan.  Reason, P. and Bradbury, H. (2006) Handbook of Action Research: Participative Inquiry and Practice. London: Sage.