Module B. Organization behavior. A global view. José Onofre Montesa Andrés Universidad Politécnica de Valencia Escuela Superior de Informática Aplicada.

Slides:



Advertisements
Similar presentations
What is Organizational Behavior?
Advertisements

Gaining experience in the workplace and completing courses similar to this one will help you develop these skills.
Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS
Management Contemporary Gareth R. Jones Jennifer M. George
Managers and Managing chapter one lecture 2 McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Managing and the Manager’s Job
Organizations and managers
Organizational Behavior and Human Resource Management
1 Supervisory Problems TRDE 4349 Instructor: Lawrence E. Wagoner (713) Bldg T2 - Rm 380 TA: Amy Chiu (713) (pgr) Text:
Management and Organization
Managers & Management MGT Principles of Management and Business
Basic Concepts in Management. Management Types All manager’s job are not the same. Managers are responsible for different departments, work at different.
Basic Concepts in Management. Manager Someone who coordinates and oversee the work of other people so that organizational goal can be achieved.
PowerPoint Presentation by Charlie Cook Copyright © 2005 South-Western. All rights reserved. Chapter 1 Management and Managers.
PANHA CHIET UNIVERSITY Course: Principle of Management Introduced By: YORN SOMETH, MBA Summary my Background rbs Graduated: BBA from National University.
Introduction Organizational Behavior is concern with the study of behavior of people as individuals & groups within the organizational setting.
Topic 1: Managers and Management Objectives Understand what is meant by the term management Describes processes of management and classify different.
PowerPoint Presentation by Charlie Cook
“It’s amazing what you can accomplish if you do not care who gets the credit” Harry Truman.
Fundamentals of Management DR. Youssef Hamed Manna Lecturer of Business Administration Faculty of Commerce - AL-Azhar University.
What are the definitions of these words?.  Management refers to the process of getting activities completed efficiently and effectively with and through.
1–1 Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS © Prentice Hall, 2002.
Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS © Prentice Hall,
Chapter 1 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.
BUS301. By the end of the course, students are expected to:  Familiarize with the complexity of the issues surrounding today’s organizations in their.
Managers and Organizations BOH4M. Managers A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate.
Management Practices Lecture 02.
“Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently.
1. Introduction to Management Part II 1 Principles of Management and Applied Economics.
Management Functions.
Introduction to Management
Management Science, Theory and Practice. Definition of management --- Managemen t is the process of designing and maintaining an environment in which.
Managers in the Workplace
Principles of Management Introduction to Management and Organizations CHAPTER-1.
Chapter 1 Managers and Managing.
S HRI N AVSARI P ASCHIM V IBHAG KOLI S AMAJ K ALYANKARI T RUST S ANCHALIT MAHATMA GANDHI INSTITUDE OF TECHNICAL EDUCATION AND RESEACH CENTRE En No:
The Principle of Management
Managerial Processes 2 DOSHEM. Management skills.
Management. Managers and Managing Managers and Managing
Introduction to Management and Organizations
Chapter One: What is Organizational Behavior?
Introduction to Management and Organizations
Management Contemporary Gareth R. Jones Jennifer M. George
Principles of Management – BUSI 2311
Management Functions.
Introduction to Principles and Functions of Management
Introduction to Core Concepts
Introduction to Management and Organizations
Introduction to Management and Organizations
Introduction to Management
Introduction to Management and Organizations
Introduction to Management and Organizations
Why are Managers Important?
Managers and Management
Introduction to Management and Organizations
INTRODUCTION TO MANAGEMENT
Foundation of Management & Organizations (Chapter 1)
Introduction to Management and Organizations
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
Introduction to Management and Organizations
Introduction to Management and Organizations
Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS
Understanding the Management Process
Introduction to Management and Organizations
Introduction to Management and Organizations
Introduction to Management and Organizations
Introduction to Management and Organizations
What Is Organizational Behavior?
Introduction to Management and Organizations
Why are Managers Important?
Presentation transcript:

Module B. Organization behavior. A global view. José Onofre Montesa Andrés Universidad Politécnica de Valencia Escuela Superior de Informática Aplicada

GpiIC-0 Module B. Organization behavior. A global view.1 Introduction In this Module we are going to review the management concepts, and we will focus in concepts as directing, influence or leadership.

GpiIC-0 Module B. Organization behavior. A global view.2 ¿What is direction? Management functions. Management levels. Director Abilities. Manager functions. Management Objectives. Management sciences base. A systemic view.

GpiIC-0 Module B. Organization behavior. A global view.3 ¿What is direction? Individuals who achieve goals through other people. Management activities conduced to energize, motivate and guide staff to achieve organization goals. Behavior Sciences are necessary in this field

GpiIC-0 Module B. Organization behavior. A global view.4 Management objectives. Clarify the objectives. –Usually identify… Organizes team objectives in order to obtain the enterprise ones. Easy the tasks work giving the necessary support. –Participate in decisions and respond of them.

GpiIC-0 Module B. Organization behavior. A global view.5 Manager effort Manager responsibility Management responsibility Responsible for team achievement and failure Team effectiveness: –Achieve Objectives Team Efficiency: –Use the minimum quantity of resources to achieve the objective.

GpiIC-0 Module B. Organization behavior. A global view.6 PLAN ORGANIZE STAFF, DIRECT, CONTROL Management process

GpiIC-0 Module B. Organization behavior. A global view.7 The functions of Managers. Planning –Selecting missions and objectives, and the actions to achieve them. Organizing –Involves establishing an intentional structures for people to fill in an organization leading –Influencing people so that they will contribute to organization and group goals. Controlling –Measuring and correcting of the activities of subordinates to ensure that events conform to plans.

GpiIC-0 Module B. Organization behavior. A global view.8 Management at different organizational levels. Planning Organizing Leading Controlling Percent effort Top level Managers First level supervisors Middle level managers

GpiIC-0 Module B. Organization behavior. A global view.9 Managerial skills and the organizational hierarchy. Technical skills Human skills Conceptual and design skills Top level Managers First level supervisors Middle level managers

GpiIC-0 Module B. Organization behavior. A global view.10 Technical skills The ability to apply specialized knowledge or expertise in: –Methods, –processes y –Procedures. Example: –Software project manager: Take decisions about tools, Understands the generated problems by this tool. Teach workers how to use this tools.

GpiIC-0 Module B. Organization behavior. A global view.11 Human skills The ability to work with, understand, and motivate other people, both individually and in groups Cooperative effort. Create and manage teamwork. Creation of an environment in which people feel secure and free to express ideas their opinions.

GpiIC-0 Module B. Organization behavior. A global view.12 Conceptual skills The mental ability to analyze and diagnose complex situations. See the “big picture”. Recognize significant elements in a situation, Understand the relation among the elements.

GpiIC-0 Module B. Organization behavior. A global view.13 Design skills The capacity to solve problems beneficing the enterprise Generate practical solutions to problems. This is an important ability because seen problems is not enough manager must solve problems.

GpiIC-0 Module B. Organization behavior. A global view.14 Operative vs. directing work Directive work consists in organize and impulse other people to work. Operative work consists on applying intellectual and physical capacities in an individual or collective manner as a part of a process. Trabajo Operativo Trabajo Directivo Alta Dirección Directores de primer nivel Dirección media

GpiIC-0 Module B. Organization behavior. A global view.15 Management Roles Mintzberg concludes that managers perform then different highly interrelated roles. This roles can be grouped in: –Interpersonal roles –Informational roles –Decisional roles

GpiIC-0 Module B. Organization behavior. A global view.16 Interpersonal roles: Figurehead: Ceremonial and symbolic. The enterprise face. Leadership: Shows the way to follow. Includes hiring, training, motivating and disciplining employees. Liaison: contacting outsiders who provide the manager with information.

GpiIC-0 Module B. Organization behavior. A global view.17 Informational roles: Monitor: receive and collect information from outside their own. Disseminator: transmit information to organizational members. Spokesperson: transmit information to outsiders (plans, policies, actions and results).

GpiIC-0 Module B. Organization behavior. A global view.18 Decisional roles: Entrepreneur: initiate and oversee new projects that will improve the organization’s performance. Disturbance handler: responsible for corrective action when organization faces unexpected disturbances. Resource allocator: responsible for allocating human, monetary, etc… Negotiator.

GpiIC-0 Module B. Organization behavior. A global view.19 Systemic view. Transformation Process Transformation Process Inputs Output Environment Management

GpiIC-0 Module B. Organization behavior. A global view.20 Management visibility Organizational Behavior Structure, Environment, Management functions...

GpiIC-0 Module B. Organization behavior. A global view.21 Contributing disciplines to management Engineering (efficiency) Economy (Resources) Accounting (Records, Auditoria) Law (Justice, Legality) Statistics (deal with uncertainty) Mathematics (models) Psychology (Needs, emotions…) Sociology (groups) Anthropology (history,environment) Communication (nets…)

GpiIC-0 Module B. Organization behavior. A global view.22 Principles of management –Objectives Harmonization (people- organization) –Motivation (recompenses system) –Leadership (efficacy) –Communication (clear message) –Communication integrity (oral, written and non verbal messages consistency) –Use of the informal organization (quick communication)

GpiIC-0 Module B. Organization behavior. A global view.23 Bibliography: Weihrich, H. “Management: Science, Theory, and Practice” en Software Engineering Project Management, 2ed. IEEE, Mackenzie, R.A., “The Management Process in 3-D” en Software Engineering Project Management, 2ed. IEEE, 1997.