South Carolina EOCEP and SCPASS Spring 2015 Technology Coordinator Training for Online Testing Link to audio presentation: https://datarecognitioncorpaudio.webex.com/datarecognitioncorpaudio/ldr.php?RCID=8989a6232322937e5b69800527a6376e March 26, 2015

Agenda Online Testing Resources Changes from Spring 2014/FW 14-15 Key Dates System Overview Network Requirements Testing Site Manager (TSM) Desktops, Laptops, and Netbooks iPads Non-touch Chromebooks

Online Testing Resources INSIGHT TECHNOLOGY USER GUIDE eDIRECT: https://sc.drcedirect.com Found under General Information/Documents Reference for software installation and troubleshooting NON-TOUCH CHROMEBOOK INSTALLATION VIDEO Video demonstrating Chromebook installation process CUSTOMER SUPPORT Direct Line: 1-800-451-7834 For any technical online testing questions, STCs, TAs, and Technology Coordinators may contact DRC, with the DTC’s approval Email: SCProject@datarecognitioncorp.com Fax: 1-866-237-9314

Technology Coordinator Contact Information DRC has a list of District Technology Coordinators These people are included on all online testing related communications If you haven’t already provided this information, or if your Technology Coordinator has changed, please send the following in an email to the SC Project Team: Name Phone Number Email Address

Changes from Spring 2014/FW 2014-15 If a site used the INSIGHT software in spring 2014, a new installation is not required; however, updates are necessary. No updates necessary if INSIGHT used for fall/winter 2014-15. TSM (version 7.0.1) Testing Engine (version 5.2.0) Automatic Updates for TSM TSM Progress Bar Accommodations Available for Spring Non-touch Chromebooks and iPads Next year… After September 1, 2015, DRC will not support Windows XP or Mac 10.6.8 and they will be restricted from use with the next release of DRC software applications

Key Dates DATE DELIVERABLE April 6 INSIGHT Technology User Guide available on eDIRECT Software Installers – Windows, Mac, Chromebooks, iPad (eDIRECT account and “Online Testing – Secured Resources” permission needed to access software) Tutorial and OTT April 16 - SCPASS April 20 - EOCEP Test Setup Available Week of April 27 EOCEP & SCPASS Content Available to “Update Content” on TSM May 4 – June 9 EOCEP STATE TESTING WINDOW May 7 – May 15 May 7 – May 22 SCPASS STATE TESTING WINDOW – Paper/Pencil SCPASS STATE TESTING WINDOW – Online The SC Project Team will send emails when functionality is available. DTCs and Technology Coordinators should not attempt to download or update software until the email is received.

DRC INSIGHT System Overview

Tutorial Video presentation that guides TAs and students through testing experience Includes functionality of testing tools and system navigation May be viewed in a large-group setting Available via eDIRECT link under Test Setup/General Information (log in not required) EOCEP and SCPASS versions available Also available via desktop link once software has been installed

Online Tools Training (OTT) Allows TAs and students a hands-on opportunity to practice using the testing tools Can be used to check that the testing engine, HVA, and VSL are working correctly Available by launching INSIGHT software Oral administration (HVA) and Video Sign Language (VSL) versions available OTT sessions should be scheduled prior to and separate from the operational testing time

Helpful Hints – Oral Administration (HVA) Ensure the appropriate number of working headphones are available for students Adjust the volume on each workstation to a comfortable level Check student accommodations in Test Setup (eDIRECT) to ensure oral administration has been assigned Do not use student test tickets to test that software is working. OTT logins should be used for these purposes.

Helpful Hints – Oral Administration (HVA) DURING TESTING When a student logs in, he/she should see audio buttons on the Welcome screen Students will hear a human voice for directions and test items. A text-to-speech (synthesized) voice will read the Help content. If a student needs to adjust the volume during testing, they should click the ‘Options’ button and select ‘Audio Settings.’

Helpful Hints – Video Sign Language (VSL) Ensure the appropriate number of working headphones are available for students testing Pidgin Signed English for EOCEP Adjust the volume on each workstation to a comfortable level Check student accommodations in Test Setup (eDIRECT) to ensure Video Sign Language has been assigned Do not use student test tickets to test that software is working. OTT logins should be used for these purposes.

Network Requirements All testing devices should have access to the Internet and DRC servers using HTTP/HTTPS protocols on ports 80 and 443 All firewalls should allow connectivity on ports 80 and 443 Whitelist the following file types, both internally and externally: enc, exe (for updates), gif, html, jar, jpeg, xml Prioritize/whitelist INSIGHT traffic on: firewalls, Internet packet shaper, routers, switches, proxies, other network devices Whitelist theses URLs on content filtering systems or other proxy/firewall software that is used locally: http://sc-insight-client.drcedirect.com for HTTP https://sc-insight.drcedirect.com for HTTPS (secure HTTP) https://wbte.drcedirect.com

Testing Site Manager (TSM)

TSM What you need to know… Allows students to continue testing if internet connection fails (response caching) Reduces Internet traffic by approximately 50% by caching test content (content caching) 1 TSM recommended for every 150 simultaneous testers (utilization of HVA/VSL increases the number of TSMs needed) Highly recommended whenever possible Mandatory for oral (HVA/TTS) and video sign language (VSL) testing accommodations

TSM Diagram

TSM System Requirements

TSM System Requirements

TSM Installation Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) Installed on a computer within local network using an installation wizard; requires administrative rights TSM computers should have static IP address Install TSM(s) and record server name and port numbers prior to installing INSIGHT on student testing devices

TSM Software Updates For TSMs already installed from a previous administration, the TSM may or may not automatically update based on previous installation settings If a manual update is needed, access this link: http://localhost:8080/admin/manageTSM For newly-installed TSMs, software will update automatically if Enable Automatic Update (default) was checked during installation

TSM Test Administration PRIOR TO TESTING Launch the TSM and complete TSM Name field Download content via the Update Content button: Check the HVA and TTS checkboxes for oral administration Check the VSL checkbox for video sign language DURING TESTING Monitor TSM for stored student responses; TSM will attempt to transmit every 15 minutes but responses can also be manually transmitted AFTER TESTING At the end of each day and testing window, confirm there are no stored responses on the TSM

Testing Devices Desktops, Laptops, Netbooks

Desktops, Laptops, Netbooks Supported Native Testing Devices Desktop Computers Laptops Netbooks Servers

Desktops, Laptops, Netbooks System Requirements

Desktops, Laptops, Netbooks System Requirements (cont.) After September 1, 2015, DRC will not support Windows XP or Mac 10.6.8 and they will be restricted from use with the next release of DRC software applications. Restricted from use means that the next release of DRC software applications will no longer work with Windows XP or Mac 10.6.8.

Desktops, Laptops, Netbooks Supported Configurations Standard single-user desktops Virtual desktops* *Oral (HVA/TTS) and Video Sign Language (VSL) testing accommodations are not supported on virtual configurations.

Desktops, Laptops, Netbooks Virtual Desktop Configuration Supported Virtual Operating Systems and Devices INSIGHT should only be used with a supported device and operating system

Desktops, Laptops, Netbooks Windows Configuration Font Size Setting: 100% (custom DPI) Taskbar Security Requirement: Auto-hide taskbar must be turned off to secure the testing computer Windows XP Enable Clear Type 1. Select Start-Control Panel-Appearance and Themes-Display 2. On the Appearances tab, click Effects. 3. Select the ‘Use the following method to smooth edges of screen fonts’ checkbox and click ClearType in the list.

Desktops, Laptops, Netbooks Installation Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) TSM(s) should be installed prior to installing the INSIGHT software on testing devices Installation wizard is available for single desktop installation; software can also be mass deployed; requires administrative rights

Desktops, Laptops, Netbooks Installation (cont.) WINDOWS SILENT INSTALL MSI installer is capable of running in silent mode Custom attributes can be found in the technical guide OTHER TOOLS Microsoft System Center Specops Deploy Symantec Altiris Apple Remote Desktop

Desktops, Laptops, Netbooks System Readiness Check Verifies a testing device meets all necessary requirements for testing by performing a series of tests Green status indicates tests have passed TSM content and response caching settings can be modified by accessing DRC INSIGHT Properties For oral (HVA/TTS) testing accommodations, ensure audio is working correctly by selecting Test Audio option; adjust volume on testing devices, as needed

Desktops, Laptops, Netbooks Automatic Software Updates If Enable Automatic Update (default) was checked during installation, user will be prompted to update software upon program launch, if outdated If automatic updates are not enabled, software must be updated manually, if outdated Settings can be modified via System Readiness Check by accessing DRC INSIGHT Properties

Testing Devices iPads

iPads What you need to know… iPad 2 or newer (iPad minis are not supported) iOS 8.1.3 or newer Each device must be connected to the Internet and to the TSM, if applicable To distribute (deploy) the INSIGHT App (DRC INSIGHT.ipa) you must use a Mobile Device Management (MDM) software tool All settings can be configured with a MDM that supports Managed App Configuration Guided Access must be enabled and activated on each device before testing Oral administration (HVA) or video sign language (VSL) testing available

iPad System Requirements

iPads Configuration Options If your MDM supports the Managed App Configuration feature, you can use the MDM to deploy the INSIGHT configuration file to all iPad devices If your MDM does not support the Managed App Configuration feature, you can use MDM to distribute the INSIGHT App to the iPad devices, but you must manually configure each iPad by using the System Readiness Check

iPads Installation - MDM with Managed App Install MDM and enroll iPads Install Testing Site Manager (TSM) Using a TSM is mandatory for oral (HVA/TTS) and video (VSL) testing accommodations TSM software should be installed on a Windows, Mac (OS X), or Linux machine Using a TSM with iPads adds an additional layer of test security as this would prevent DRC INSIGHT from being accessed outside of district or school’s network If iPads are issued to students who test at multiple schools within a district, you may want to set up district-level TSM(s) specifically for iPads that are accessible to all the schools using them

iPads Installation - MDM with Managed App Configure MDM iPad group with system settings, if MDM allows: Configure Guided Access Per the tech guide, it is not necessary to turn off all of the above settings for SC because there are only MC/TE test questions; the only setting that requires special configuration is Guided Access.

iPads Installation - MDM with Managed App Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) Download the following two files: DRC INSIGHT.ipa ManagedAppConfig.plist

iPads Installation - MDM with Managed App In the MDM, edit the DRC INSIGHT configuration file to supply TSM values Note: you may want to take information from the DRCConfiguration.json file from an already-configured/installed desktop device that has successfully connected to a TSM; the values from this file can be copied into the ManagedAppConfig.plist file

iPads Installation - MDM with Managed App

iPads Installation - MDM with Managed App Distribute executable (DRCINSIGHT.ipa) and edited configuration (ManagedAppConfig.plist) files to the iPad devices

iPads Installation – MDM; Configure Manually Install MDM and enroll iPads Install Testing Site Manager (TSM) Download DRC INSIGHT and deploy via MDM

iPads Installation – MDM; Configure Manually 4. From each individual iPad device: Launch DRC INSIGHT Double tap two fingers and hold in an empty part of the screen to display the System Readiness Check Click DRC INSIGHT Properties and input configuration settings, as appropriate Green status indicates tests have passed

iPads Working with Guided Access What you need to know: Guided Access is the iPad feature that puts the device into kiosk mode To ensure test security, DRC INSIGHT will not operate without Guided Access enabled A four-digit numeric passcode is required for configuration; this passcode is used to enter and exit Guided Access during testing, and therefore, must be shared with Test Administrators. It should not be shared with students. To configure manually on each device: Settings-General-Accessibility-Guided Access Turn Guided Access on and click Set Passcode Enter/re-enter four-digit passcode Click Home button to exit Settings

iPads Working with Guided Access To begin testing, the Test Administrator or student should enable Guided Access: Launch DRC INSIGHT Triple-click Home button quickly; the message Guided Access Enabled should display Student may log in to test To exit testing, the Test Administrator should exit Guided Access after student has submitted test: Triple-click Home button quickly and enter four-digit Guided Access passcode Press End and then Exit

Testing Devices Chromebooks (non-touch)

Non-Touch Chromebooks What you need to know… Only non-touch devices are supported at this time; if your devices allow touch function to be disabled, it may be possible to run INSIGHT if used with a mouse or touchpad DRC INSIGHT will not interfere with other Chromebook applications and will not prevent students from using Chromebooks with other applications when not testing. During testing, the application will be locked down Initial setup currently involves touching every device; alternate options are being explored to make configuration easier Each device must be connected to the Internet and to the TSM, if applicable Prior to configuring, each device should be enrolled in the Device Manager found within Google Apps for Education Whitelist this URL so Chromebooks can communicate with DRC’s Device Toolkit: dtk.drcedirect.com 50.58.190.22 Oral administration (HVA) or video sign language (VSL) testing available

Chromebook System Requirements

Non-Touch Chromebooks Configuration Install Testing Site Manager (TSM) Using a TSM is mandatory for oral (HVA/TTS) and video (VSL) testing accommodations TSM software should be installed on a Windows, Mac (OS X), or Linux machine Using a TSM with Chromebooks adds an additional layer of test security as this would prevent DRC INSIGHT from being accessed outside of district or school’s network If Chromebooks are issued to students who test at multiple schools within a district, you may want to set up district-level TSM(s) specifically for Chromebooks that are accessible to all the schools using them; this configuration would also minimize effort for deploying system updates

Non-Touch Chromebooks Configuration (cont.) Configure Admin Console Device Settings Under Device Settings, select the organization level planned for testing use and configure the following: Single App Kiosk = Allow Single App Kiosk Auto Launch Kiosk App = None User Data = Do not erase all local user data Select Manage Kiosk Applications and enter ID and URL for DRC INSIGHT app (found in eDIRECT under Test Setup/General Information) and click Add; after DRC INSIGHT App icon displays, click Save If you immediately want Chromebook(s) to reflect these settings, launch the Chromebook(s) and refresh policies by typing chrome://policy in a browser and clicking “Reload policies”

Non-Touch Chromebooks Configuration (cont.) 1 2 3 4

Non-Touch Chromebooks Configuration (cont.) Use DRC’s Device Toolkit to register Chromebook devices Access eDIRECT; Test Setup/Device Toolkit (Permission for Test Setup – Device Toolkit is needed for access) Create ORG Units and configure according to your testing needs; at least 1 ORG Unit is required for each Chromebook TSM planned for use If multiple schools are using the same TSM within a district, select the school with the most students testing (school selected will not affect which tests students can log into or which school the student is associated with for reporting purposes) Add/register devices to ORG Units using one of these methods: Do not log into your Google account. Launch DRC INSIGHT by clicking App from each Chromebook sign-in screen, and select the appropriate district, school, and ORG Unit from the drop down menu; the System Readiness Check will then run to ensure the device is ready for testing Do not log into your Google account. Launch DRC INSIGHT by clicking App from each Chromebook sign-in screen, make note of the Device ID, and add it to the ORG Unit via eDIRECT (Device Toolkit/Devices)

Non-Touch Chromebooks

Non-Touch Chromebooks

Non-Touch Chromebooks

Non-Touch Chromebooks

Non-Touch Chromebooks Configuration (cont.) Use DRC’s Device Toolkit to maintain and monitor devices Add, move, or remove devices to/from ORG Units Use ORG Unit Logs tab to view device activity

Questions