DELIVERY PROCEDURES 1.1.1. Delivery procedures The right way of delivering articles.

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Presentation transcript:

DELIVERY PROCEDURES 1.1.1

Delivery procedures The right way of delivering articles

Delivery procedures Are you aware of the Delivery Line Limit? To Whom you will deliver the articles ? In which document you will get the acquittance at the time of delivery? Are you aware of any special procedures in delivery?

PPT DELIVERY LINE LIMIT Category Single MOSingle INS/VP Aggregate Amount (MO, INS, VP, CD etc) RURAL URBAN

Ordinary articles Registered articles Speed Post SP Passport Door delivery / Post Box / Post bag/Window Can be delivered to the addressee only Or to the person authorized by the addressee (Addressee specific delivery) Can be delivered to any person in the given address (Address specific ) Can be delivered to the addressee only Or to the person authorized by the addressee (Addressee specific delivery) To Whom you will deliver the articles ?

Ex PL+Business Parcel Money Order Insured Can be delivered to Addressee or to the authorised person. Can be paid to the Payee Or to the authorized person Can be delivered to any person in the given address(Address specific ) Parcels Can be delivered to Addressee or to the authorised person

VP/eVP/COD Can be delivered to Addressee or to the authorised person. (Due amount to be collected) Direct Post Where the customer desires to deliver (Unaddressed article) International Mails with CD Can be delivered to Addressee or to the authorised person (Due amount to be collected)

Where to get Acquittance? Type of ArticleWhere to Get Registered articleDelivery Slip Registered article with ADDelivery Slip & AD Card Insured ArticleDelivery Slip & AD Card Money orderIn the Form in Voucher portion & Ack Portion Speed PostDelivery Slip Speed Post with PODDelivery Slip & POD EX PLDelivery Slip Speed Post PassportDelivery Slip

PLEASE REMEMBER…. Prepare delivery slip in, – Postman software & – Speednet 1.1.9

Before you go for delivery …. Please check whether ….. Please check whether ….. – all the articles have been affixed with delivery stamp – all are arranged as per route map & beat list – the number of articles tallies with the Delivery Slip – the VP Receipt/Intimation are kept safe – cash for MOs counted, acknowledged & kept safe – all addressee instructions have been followed

Are you ready for the Beat ??? – Uniform – Postman Bag – Foot wear – Grooming – Appearance – Identity card on display

Your bag should contain…….. 1.Copy of the route map & Beat list 2.Blank Intimation slips in the prescribed format 3.Pen 4.Ink Pad ( for thumb impression) 5.Stamps for sale in the beat 6.A bag for free pick up of articles 7.Receipt book- RL/Speed Post booking (if authorized) 8.A Note book to collect Customers database 9.PO Pocket Guide

Return Remarks

Do you remember the STANDARD REMARKS?

Standard Remarks 1.Refused 2.Not Known 3.Left India 4.Left 5.Insufficient Address 6.Deceased 7.Redirection 8.Intimation

For delivered articles, – What will you return ? – To whom? – On which document u will obtain aquittance ?

Type of articleWhat to giveTo whomAcquttance in RegisteredAD CardRegistration PADelivery slip VPSigned VP receipt-do-- VP CashRegistration PA/ Treasurer (*) postman book InsuredAD CardRegistration PADelivery slip MOSigned MO voucher MO Paid PAPostman book Speed postPODSpeed PADelivery slip Articles with CD Cash (CD)Concerned PA/ Treasurer (*) Postman book Unpaid articles CashTreasurerPostman book *- For computerized offices – Cash should be given to the Treasurer For Non Computerized offices- Cash should be given to the Registration PA

For undelivered articles, – What will you return ? – To whom? – On which document u will obtain aquittance ?

Type of articleWhat to giveTo whomDo not forget to get….. RegisteredArticlesRegistration PAAcquittance in Delivery slip VPVP articles & acknowledgeme nt for delivery of intimation -do-Acquittance in postman book InsuredArticlesRegistration PAAcquittance in Delivery slip MOUnpaid MOsMO Paid PAAcquittance in postman book CashTreasurerAcquittance in postman book Speed postArticlesSpeed PAAcquittance in Delivery slip Articles with CD ArticlesConcerned PAAcquittance in delivery slip

PLEASE REMEMBER…. Update returns details in – Postman software & – speednet