1 Mr. Khaled Al-Shamali. MIS- Senior Engineer Specialist Mis. Maryem Al-Dhamer. Director of the portal department.

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Presentation transcript:

1 Mr. Khaled Al-Shamali. MIS- Senior Engineer Specialist Mis. Maryem Al-Dhamer. Director of the portal department.

2 KCB : THE KUWAIT STATE’S PUBLIC LENDER Since 1960 Grant loans to Kuwaiti citizens without interest. Bank loan conditions that allow citizen is taken for: MarriageMortgage Loan Women (Divorce & Widow) Handicapped Grant

3 KCB STRATEGY The main strategy of the KCB is restructuring the mechanism to facilitate the transactions and process in the bank.

KCB OBJECTIVE The objective has been to provide a convenient and simplified automated loan application process for the valued citizens. That achieved by applying the following solutions: 4 5 MINUTES LOANKCB PORTAL E-CONNECT

5 Def. : Communication way between KCB and other Kuwait Governmental Organizations. KCB LOAN Kuwait Governmental Organizations. KGO II KCB Portal E-CONNECT SOLUTION

THE 5 MINUTES PROJECT 6 KCB’s Loan funded faster than a speeding Bullet. !!!

Payment Delivery Delivery The legacy Personal Loan lifecycle 1.Customer Info. 2.Application 3.Committee 4.Decision 5.Relations 6.1 st Payment 7.2 nd Payment 8.Cheque issuing 9.Cheque Approving Loan’s Lifecycle Customer ? Loan Documents KCB Application Authentication

PaymentDelivery The Auto-Loan lifecycle 5min Customer ? Connect Online to obtain the Customer’s Certified info & Execute the Auto-Loan Transaction. Submit Application KCB Online Cash Transfer KCB PORTAL KGOII Kuwait Online SMS &

WELCOME TO KCB PORTAL 9

E-SERVICES 10 KCB Portal Customer Account Registration Payment Request Loan Request Update Information customer Request Certificate whom it may concern Suggestions and Complaints Dues & Installment Payment (K-Net)

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Thanks 12