Managing Human Resources - Unit 12 Safety and Health Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Learning Outcomes Summarize the common elements of federal and provincial occupational health and safety legislation. Describe what management can do to create a safe work environment. Identify the measures that should be taken to control and eliminate health hazards. Describe the organizational services and programs for building better health. Explain the role of employee assistance programs in HRM. Indicate methods for coping with stress. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Safety and Health: It’s the Law Managing Human Resources - Unit 12 Safety and Health: It’s the Law Each year, there are over 900 workplace related deaths. There are over one million work related injuries. There are 340,000 injuries serious enough that the worker misses a day of work. Annually, over 12 billion dollars is paid out to injured workers and their families. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Occupational Health and Safety Occupational Injury Occupational Illness Copyright © 2011 by Nelson Education Ltd.

Acts and Regulations Provincial regulations Every province and territory has regulations covering occupational health and safety. Copyright © 2011 by Nelson Education Ltd.

Duties of Employers Provide a hazard free workplace. Comply with statutes and regulations. Inform employees about OH&S regulations. Keep records and summaries. Ensure supervisors and employees are familiar with hazards. Report any accidents that cause injury and death. Copyright © 2011 by Nelson Education Ltd.

Duties of Workers Comply with all applicable acts and legislation. Report hazardous conditions and defective equipment. Follow all employer H&S rules, including the use of protective equipment. The right to refuse unsafe work. Copyright © 2011 by Nelson Education Ltd.

Duties of Supervisors Advise employees of potential workplace hazards. Ensure that workers use or wear safety equipment, devices and clothing. Provide written instruction where applicable. Take every reasonable precaution to guarantee the safety of workers. Copyright © 2011 by Nelson Education Ltd.

Duties of Joint Health and Safety Committees Provide a forum where management and labour can work together. One manager and one worker certified in safety. Involved in inspections, work refusals. Investigate accidents. Respond to worker concerns. Copyright © 2011 by Nelson Education Ltd.

Penalties for Employer Non-compliance Amounts vary by province and degree of seriousness Copyright © 2011 by Nelson Education Ltd.

Workers Compensation An injured worker can receive: Cash pay-outs or wage loss payments Unlimited medical aid Vocational rehabilitation Copyright © 2011 by Nelson Education Ltd.

Industrial disease A disease resulting from exposure to a substance relating to a particular process, trade or occupation. Copyright © 2011 by Nelson Education Ltd.

Creating a Safe Work Environment Managing Human Resources - Unit 12 Creating a Safe Work Environment Elements in Creating a Safe Work Environment Safety Motivation and Knowledge Accident Investigations and Records Safety Awareness Programs Enforcement of Safety Rules Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Creating a Safe Work Environment (cont’d) Managing Human Resources - Unit 12 Creating a Safe Work Environment (cont’d) Promoting Safety Awareness The Key Role of the Supervisor Proactive Safety Training Program Information Technology and Safety Awareness and Training Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Creating a Safe Work Environment (cont’d) Managing Human Resources - Unit 12 Creating a Safe Work Environment (cont’d) Typical Safety Rules Using proper safety devices. Using proper work procedures. Following good housekeeping practices. Complying with accident- and injury-reporting procedures. Wearing required safety clothing and equipment. Avoiding carelessness and horseplay. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Enforcing Safety Rules Managing Human Resources - Unit 12 Enforcing Safety Rules Actively encourage employee participation in the safety program by: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Investigating and Recording Accidents Managing Human Resources - Unit 12 Investigating and Recording Accidents Recordable Case Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Computing the Incidence Rate Managing Human Resources - Unit 12 Computing the Incidence Rate The following equation computes the incidence rate, where 200,000 equals the base for 100 full-time workers who work forty hours a week, fifty weeks a year: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Controlling and Eliminating Health hazards Managing Human Resources - Unit 12 Controlling and Eliminating Health hazards Proliferating Chemicals Video Display Terminals Cumulative Trauma Disorders Communicable Diseases Indoor Air Quality Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Health Hazards and Issues Managing Human Resources - Unit 12 Health Hazards and Issues Chemical Hazards Recognizing and Controlling Health Hazards Related to Hazardous Materials and Processes Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Health Hazards and Issues (Cont’d) WHMIS Labels Material Safety Data Sheets Training Copyright © 2011 by Nelson Education Ltd.

Health Hazards and Issues (Cont’d) Indoor Air Quality Recycled air Sick building syndrome Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Health Hazards and Issues (Cont’d) Problems with Video Display Terminals (VDT) Visual difficulties, muscular aches and pains, and job stress Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Health Hazards and Issues (Cont’d) Cumulative Trauma Disorders (Repetitive Motion Injuries) Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Health Hazards and Issues (Cont’d) Communicable Diseases Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Workplace Violence Reducing Violence in the Workplace Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Building Better Health Managing Human Resources - Unit 12 Building Better Health Alternative Approaches Wellness Programs Health Services Focus on Nutrition Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Employee Assistance Programs Managing Human Resources - Unit 12 Employee Assistance Programs Emotional Problems Alcoholism Abuse of Illegal Drugs Personal Crises Abuse of Legal Drugs Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Dealing with Troubled Employees Monitor Advise Make reasonable accommodations Take disciplinary action when appropriate Maintain contact with HR personnel for guidance and advice Copyright © 2011 by Nelson Education Ltd.

Depression Negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in daily activities. Copyright © 2011 by Nelson Education Ltd.

Substance Abuse Alcoholism Drugs Copyright © 2011 by Nelson Education Ltd.

The Management of Stress Managing Human Resources - Unit 12 The Management of Stress Stress Any adjustive demand caused by physical, mental, or emotional factors that requires coping behaviour. Alarm Reaction A response to stress that involves an elevated heart rate, increased respiration, elevated levels of adrenaline in the blood, and increased blood pressure. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Job-Related Stress Eustress Distress Burnout Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Managing Human Resources - Unit 12 Coping with Stress Major Stressors include: Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.

Figure 12–8 Tips for Reducing Job-Related Stress Managing Human Resources - Unit 12 Figure 12–8 Tips for Reducing Job-Related Stress Build rewarding relationships with co-workers. Talk openly with managers or employees about job or personal concerns. Prepare for the future by keeping abreast of likely changes in job demands. Don’t greatly exceed your skills and abilities. Set realistic deadlines; negotiate reasonable deadlines with managers. Act now on problems or concerns of importance. Designate dedicated work periods during which time interruptions are avoided. When feeling stressed, find time for detachment or relaxation. Don’t let trivial items take on importance; handle them quickly or assign them to others. Take short breaks from your work area as a change of pace. Copyright © 2011 by Nelson Education Ltd. Copyright © 2011 by Nelson Education Ltd.