Human Resource Management, Motivation, and Labor– Management Relations

Slides:



Advertisements
Similar presentations
Chapter 9 Human Resource Management, Motivation, and Labor-Management Relations Learning Goals Discuss employee separation and the impact of downsizing.
Advertisements

Chapter Thirteen Human Resource Management © 2007 The McGraw-Hill Companies, Inc., All Rights Reserved. McGraw-Hill/Irwin Introduction to Business.
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved. 1-1 Chapter 9 – Part 2 Human Resource Management, Motivation,
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved. 1-1 Human Resource Management, Motivation, and Labor-Management.
Motivating Employees CHAPTER 9 The Future of Business The Essentials 4 th Edition Gitman & McDaniel Prepared by Deborah Baker Chapter 9 Copyright ©2009.
Chapter 10 Motivation Motivation and individual needs
CHAPTER 8 MOTIVATING YOUR EMPLOYEES. 1. Define motivation 2. Identify & define 5 personality characteristics relevant to understanding behavior of employees.
Motivation and Empowerment
CHAPTER 5 Motivation 2.
10 Chapter Motivating and Rewarding Employees Copyright ©2011 Pearson Education.
> > > > Human Resource Management, Motivation, and Labor-Management Relations Chapter 9.
Schermerhorn - Chapter 121 Motivation and Human Needs 4 Hierarchy of Needs Theory –Developed by Abraham Maslow –Lower order and higher order needs affect.
Motivating Employees and Creating Self-Managed Teams Chapter 10.
Job and Organizational Design
* * Chapter Ten Motivating Employees McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 9 Copyright © 2011 by Nelson Education Ltd. 1 Motivating Employees Prepared by Norm Althouse University of Calgary Prepared by Norm Althouse University.
© 2007 Pearson Education, Upper Saddle River, NJ All Rights Reserved. Walker: Introduction to Hospitality Management, 2 nd edition Chapter 18 Human.
BUSINESS Ferrell Hirt Ferrell A CHANGING WORLD FHF EIGHTH EDITION
Ferrell Hirt Ferrell M: Business 2nd Edition FHF.
Chapter 17 Motivation.
Copyright © 2002 by Harcourt, Inc. All rights reserved. Topic 17 : HR management: Financial Rewards Lecturer: Zhu Wenzhong.
Slide content created by Joseph B. Mosca, Monmouth University. Copyright © Houghton Mifflin Company. All rights reserved. 16 Managing Employee Motivation.
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved. Part 3 Management: Empowering People to Achieve Business Objectives.
MOTIVATION.
Copyright ©2011 Pearson Education
FHF McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Motivating Self and Others
Building and Managing Human Resources Chapter Twelve Copyright © 2011 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.
Attracting and Retaining the Best Employees
Human Resources Management
Staffing Procedures. Staffing A process of hiring employees who can help run the business efficiently, attract customers, and increase sales. When hiring.
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved. 9-1 Human Resource Management, Motivation, and Labor Management.
Human Resource Management
Building and Managing Human Resources Chapter Twelve Copyright © 2011 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.
Human Resource Management
McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011 MOTIVATION: INCREASING PRODUCTIVITY Chapter 6.
MANAGING PEOPLE AND CHANGE
Click here to advance to the next slide.
Building and Managing Human Resources
Chapter 9 Human Resource Management, Motivation, and Labor-Management Relations Learning Goals Explain the importance of human resource management. Describe.
Chapter 4 The Human resource management function VCE Business Management Unit 4.
Chapter 9 Human Resource Management & Motivation.
HUMAN RESOURCES MANAGEMENT
MANPOWER PLANNING.
JOB ANALYSIS AND DESIGN
Human Resource Management
Part IV: Managing Employees Introduction to Business 3e 10 Copyright © 2004 South-Western. All rights reserved. Motivating Employees.
10 Chapter Motivating and Rewarding Employees Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall.
The History of Management
Copyright © 2003 by South-Western. All Rights Reserved. CHAPTER NINE HUMAN RESOURCE MANAGEMENT AND MOTIVATION Text by Profs. Gene Boone & David Kurtz Multimedia.
Motivational behavior What makes people tick?. Hawthorne Studies (1927) Effect of light / noise on worker productivity Workers knew they were part of.
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved. Motivating People and Labor Relations.
Attracting and Retaining
Motivation Pages 185 – 203. Motivation  The desire or drive to work well. The process of ensuring that there is continuing commitment to a common set.
1. 2 »Requires following laws and proper procedures »Requires people with strong human relation and communication skills »Responsibilities include: –maintaining.
Supervision Motivating your employees. Content Group presentation Questions and answers Motivating your employees Questions about the mid-term.
Managing Employee Motivation and Performance
Page 1 Page 2 Program Objectives (1 of 2)  Understand past, present and future concepts/trends.  Develop.
Motivation By:- Ranjana Singh. Motivation Motivation:- Motivation refers to the process by which a person’s efforts are energized, directed and sustained.
Chapter ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or.
Adeyl Khan, Faculty, BBA, NSU You have 65.5 seconds to find 5 packages out of the truck. On a light day, you may make 100 stops delivering and picking.
Fred R. David Prentice Hall Ch 4-1 Functions of Management Five basic activities – – Planning – Organizing – Motivating – Staffing – Controlling.
Human Resource Management, Motivation, and Labor-Management Relations
Human Relation and Motivation
Management A Practical Introduction Third Edition
DDG 1223 PRINCIPLES OF MANAGEMENT
Managing Human Resources
Chapter 13 Motivation MGMT Chuck Williams
Human Resource Management, Motivation, and Labor-Management Relations
Managing Human Resources
Presentation transcript:

Human Resource Management, Motivation, and Labor– Management Relations 9 Chapter Human Resource Management, Motivation, and Labor– Management Relations Course: BUS 101 Lecturer: Emran Mohammad (EMd)

Human Resource Management (HRM) Human resource management: the function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives.

Human Resource Management Responsibilities Planning for staffing needs: develop human resource plans based on their organization’s competitive strategies plan how to attract and keep good employees with the right combination of pay, benefits, and working conditions Forecast the number of employees their firm will need and determine the types of skills necessary to implement its plans

Human Resource Management Responsibilities 2. Recruitment and selection Finding Qualified Candidates Selecting and Hiring Employees Alternative of hiring- Outsourcing: contracting with another business to perform tasks or functions previously handled by internal staff members. 3. Orientation, Training and Evaluation Training Programs On-the-Job Training Classroom and Computer-Based Training Management Development

Human Resource Management Responsibilities Performance Appraisals: an evaluation of an employee’s job performance that compares actual results with desired outcomes. 4. Employee Compensation and Benefits: Compensation: Wage: compensation based on an hourly pay rate or the amount of output produced. Salary: compensation calculated on a periodic basis, such as weekly or monthly.

Human Resource Management Responsibilities Employee Benefits: rewards such as retirement plans, health insurance, vacation, and tuition reimbursement provided for employees either entirely or in part at the company’s expense. Flexible Benefits or cafeteria plans. Flexible Work Flextime Compressed workweek Job sharing program home-based work program

Human Resource Management Responsibilities 5. Employee Separation: Voluntary turnover occurs when employees leave firms to start their own businesses, take jobs with other firms, move to another city, or retire. Involuntary turnover occurs when employers terminate employees because of poor job performance, negative attitudes toward work and co-workers, or misconduct such as dishonesty or sexual harassment. Downsizing is the process of reducing the number of employees within a firm by eliminating jobs.

Motivating Employees

Maslow’s Hierarchy-of-Needs Theory: Maslow’s hierarchy of needs theory of motivation: proposed by Abraham Maslow. According to the theory, people have five levels of needs that they seek to satisfy: physiological, safety, social, esteem, and self-actualization.

Maslow’s Hierarchy-of-Needs Theory: Assumptions: People’s needs depend on what they already possess. A satisfied need is not a motivator; only needs that remain unsatisfied can influence behavior. People’s needs are arranged in a hierarchy of importance; once they satisfy one need, at least partially, another emerges and demands satisfaction.

Goal-Setting Theory Goal: target, objective, or result that someone tries to accomplish. Goal-setting theory: Theory that people will be motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal achievement.

Goal-Setting Theory Goal specificity is the extent to which goals are detailed, exact, and unambiguous. Goal difficulty is the extent to which a goal is hard or challenging to accomplish. Goal acceptance is the extent to which people consciously understand and agree to goals Performance feedback is information about the quality or quantity of past performance and indicates whether progress is being made toward accomplishing a goal.

Job Design and Motivation job enlargement job design that expands an employee’s responsibilities by increasing the number and variety of tasks assigned to the worker. job enrichment change in job duties to increase employees’ authority in planning their work, deciding how it should be done, and learning new skills.

Managers’ Attitudes and Motivation Theory X: Assumptions: Employees dislike work and try to avoid it whenever possible Managers must control them Managers must threaten employees of punishment to achieve the organization’s goals. Managers feel that employees have relatively little ambition Managers feel that employees can be motivated only by money and job security. Managers keep employees under close and constant observation Managers prefer discipline in work Managers demand that employees will follow company policies and procedures strictly.

Managers’ Attitudes and Motivation Theory Y: Assumptions: Employees like work Employees seek responsibilities to fulfill social, esteem, and self-actualization needs. Managers consider the expenditure of physical and mental effort in work as an ordinary activity Most people can think of creative ways to solve work-related problems Employees are self-controlled and self-directed.

Managers’ Attitudes and Motivation Theory Z: Organizations structured on Theory Z concepts attempt to blend the best of American and Japanese management practices. This approach views worker involvement as the key to increased productivity for the company and improved quality of work life for employees.