Process Maturity in Determination of Risk Process maturity scoring provides a metric to communicate the capability of an organization to mitigate risks in terms of –Prevention –Detection –Response The five point scale, from CMMI, is well known in Motorola Our operational definitions for scoring will be based on the methods used by CGISS to win the Malcolm Baldridge award several years ago We will need to design, and pilot test our process to gain a ‘proof of concept’

Level 1 – Initial Unpredictable environment where activities are not designed or in place Level 2 – Repeatable Activities are designed and in place, but are not adequately documented Activities mostly dependent on individuals No formal training or communication of activities Level 3 – Defined Processes are designed and in place Processes are documented and communicated to employees Deviations from processes will likely be detected Level 4 – Managed Standardized processes with periodic testing for effective design and operation Automation and tools may be used for support Level 5 – Optimizing Integrated internal control framework with real time monitoring for continuous improvement Automation and tools support controls and allow for rapid changes if needed Initial Initial Repeatab le Defi ne d Mana ged Optim izing Process Maturity Assessment Tool  Institutionalization starts at Level 4 – Managed level of process maturity.

Risk Heat Map Model Optimized Managed Defined Repeatable Initial Low Medium High (Sustain) (Road Map to Mitigate) (Long Term Plan) Maturity Level $ Impact or Score