Ashoka Indonesia Implementation Kick-off August 2014

Implementation Kick-off Agenda Project Organization & Structure Project Overview & Scope - TBD Implementation/EUT Approach & Methodology Near-term Timeline & Next Steps © NetSuite 2014

Project Organization Structure & Responsibilities © NetSuite 2014

Ashoka Indonesia Netsuite Team Project Organization SuiteVolunteer Management Team Gavin Neels Snr Pre-Sales Solutions Consultant Racquel Castillo Professional Services Consultant Sven Hansen Snr Sales and Marketing Jayson Malla PS Consultant / Acting Project Manager Project Sponsor Team Member / Business Process Owner Consultant / Project Manager Ashoka Indonesia Netsuite Team © NetSuite 2014

Roles & Responsibilities – NetSuite Team Project Sponsor Professional Services Practice Manager Responsible for overall Quality Assurance Manages resources Project Manager Project Management of the NetSuite delivery. Responsible for managing resources & escalation for risk and issues Manages Scope, Timelines and Budget Consultants Responsible for designing NS overall solution Leads requirements gathering session Primary point of contact during implementation Develops processes and system configuration necessary to meet business requirements Works with Ashoka Indonesia during scoping, configuration, testing and deployment of NetSuite © NetSuite 2013

Roles & Responsibilities – Ashoka Indonesia Project Sponsor Provides overall project direction Provide resources needed for successful implementation Resolve cross-functional issues Attend monthly project meetings - Review project status, risks and key issues Project Manager Oversees implementation with respect to scheduling and planning Coordinates project team resources Point of contact for all day to day project operations Works with NetSuite consultants throughout project Administrator Attends all meetings Point of contact for all day to day project operations Works with NetSuite consultants throughout implementation Business Process Owners Design and approve requirements and process flows for applicable functional area Decision making on configurations Attend all assigned meetings Work with NetSuite consultants throughout implementation to configure and test the application Complete assigned tasks such as consolidate data to be migrated, cleanse and de-dupe data Provide appropriate updates as to issue status and task completion © NetSuite 2013

Project Overview and Scope © NetSuite 2014 7

Project Overview Simple Implementation NetSuite will provide Ashoka Indonesia with the ability to manage and report on their business units (subsidiaries) in one consolidated system Guidelines Leverage standard NetSuite functionality as the best practice This slide should be customized based on the scope of the project as discussed during the Sales to PS KT Objective is to get consensus on the overall scope © NetSuite 2014 8

Project Goals and Objectives Consolidate multiple systems into a single system of record Improve visibility across the business via executive dashboards & real-time reports Efficient business processes and workflows Easily add entities Mutual Goals and Objectives End User Adoption Project Completion Activities Professional Services Customer Survey Project Completion Approval Successful Transition to NetSuite Customer Support NetSuite Reference This slide should be customized based on more specific project objectives as discussed during the Sales to PS KT Objective is to get consensus on the top 3-4 things the customer is trying to achieve and inform them of our 4 key objectives (2nd half of the slide) © NetSuite 2014 9

Scope Review Analytics Consulting Functional Processes Data Migration Record to Report Design to Build Web to Order Procure to Pay/Return to Debit Order to Cash/Return to Credit NetSuite Features NetSuite OneWorld (one subsdiary) Advanced Financials Advanced Inventory Electronic Payments Revenue recognition Site Builder eCommerce Edition Configuration & Setup Analytics Consulting 40 hours for Dashboards, Saved Searches & Reports Data Migration 20 hours of consulting assistance End User Training To be delivered by NetSuite trainer via Web conferencing Single phased implementation Sandbox environment Exclusions SuiteCommerce Web Design Technical Consulting SuiteScript Customizations SuiteTalk Integration Functional areas & configuration not included in the SOW This slide should be customized based on the scope of the project as defined in the SOW Objective is to get consensus on what is included and review items that are out of scope, including discussing modules: Which can be purchased at additional cost if there is interest (e.g. anything that starts with “advanced” and incentive compensation) To they have access but for which services were not purchased © NetSuite 2014 10

Project Management © NetSuite 2014 11

Project Management Process Status Reporting Project managers are responsible for producing and distributing reports to respective teams Teams members are responsible for reviewing and updating as appropriate Project Plan Updates Each task owner is responsible for providing status updates to project manager(s) Updates required on a weekly basis Change Control All changes to the project will be handled through a review process in the project status meetings with an assessment of impact on time, resources and cost A change order will be provided to Ashoka Indonesia for review and approval whenever necessary This slide should be used as is Objective is to inform the customer of our PM process and introduce the reasons for applying change management © NetSuite 2014 12

Implementation/EUT Approach & Methodology This section should generally be delivered the same way for every customer © NetSuite 2014 13

NetSuite One Implementation Methodology Built from Experience Initiate Analyze Design Configure Validate Deploy Optimize Shared consulting model reduces cost and promotes self-sufficiency Joint requirements gathering (Initiate, Analyze & Design) for entire scope End User Training delivered virtually (with materials) Customer leads and manages UAT (Validate) with NetSuite assistance NetSuite Administrators take point on post go live support © NetSuite 2014

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Define the objectives, strategy and project team members for the Project (Phase). Key Activities Scoping and Planning Workshop to identify project objectives, team and scope Project (Phase) Kick Off Meeting Conducted Distribution of Business Process Questionnaires Project team educated on NetSuite application Select Adoption Leadership Team Deliverables Milestone Approvals Project Charter Project Kick Off Presentation and Materials Business Process Questionnaires Project Charter Stage Assessment Approval

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Define existing processes, validate data sources, identify business process gaps and document customer requirements. Key Activities Review Completed Business Process Mapping Questionnaires Business Process Mapping Workshop Sessions Initiate Process Use Case Development Validation Data Migration Sources Plan Data Migration Strategy Identify Training Requirements Develop EUT training plan strategy Technical Requirements Identified Deliverables Milestone Approvals Business Requirements Document Data Migration Requirements Document Integration Requirements Document User Enablement Requirements Document Use Case Materials Project Plan Updates Stage Assessment Approval Business Requirements Document Data Migration Requirements Document Integration Requirements Document User Enablement Requirements Document Project Plan Update for Design/Configure/Validate/Deploy

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Define how to implement the requirements by translating functional requirements to application specific requirements. Key Activities Specify forms, dashboards, reports and searches Design screen flow to business process workflow Conduct prototype workshops Design security and access structure Prepare Training Plan Create go live Support Plan Deliverables Milestone Approvals Solution Document Field and Form Design Specifications Project Plan Updates Training Plan Stage Assessment Approval Project Plan Update (Configure/Validate/Deploy)

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Configure and customize the NetSuite application based on documented requirements. Plan migration, training and user acceptance testing activities. Key Activities Setup, configuration, extension of application Configuration reviews Knowledge transfer to Administrator during and at end of each phase Test data loaded Prepare user acceptance scenarios and test plans created Tailored curriculum & training materials for user adoption & change management Deliverables Milestone Approvals Complete UAT plans Complete process walk-through documents Training plan & materials Test data loads Stage Assessment Approval Configured NetSuite Application Project Plan Update (Validate/Deploy)

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Confirm readiness for deployment of the application to the organization. Key Activities Execute test scripts and use cases Assess change readiness Use cases – define several examples and identify those that are outliers Deliverables Milestone Approvals Executed Test Plans Stage Assessment Approval Successful UAT Project Plan Update (Deploy)

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Conduct final rollout activities to move the NetSuite application into production status. Key Activities Train End Users Migration of Final Data Loads Go Live Activities Strategy around End User Training will be critical to end user adoption Deliverables Milestone Approvals Delivered Training Programs Data Migration Finalized Stage Assessment Approval Live Operations on NetSuite

NetSuite One Implementation Methodology Initiate Analyze Design Configure Validate Deploy Optimize Objective Transition to ongoing operations and definition of future enhancements/next phase. Key Activities Fine tuning after period close Roll out ongoing application management programs – issue logging, enhancement requests, user advisory group Transition to NetSuite Customer Support Checkpoint program schedule defined Determine further optimization Deliverables Milestone Approvals Application Management Plan Continuing Education Program Project Completion

Near-term Timeline & Next Steps © NetSuite 2014 22

High Level Typical Project Schedule Key Considerations Related to Project Timeline This slide should be used as is Key talking points: Schedule transparency is critical Customer team availability is one of the most prevalent reason projects are not completed on time Blackout dates, vacations, absences of key participants Holiday shutdowns Planned vacations Leaves of absence Internal conferences Other competing initiatives or dependencies Audits System implementations Product releases Other © NetSuite 2014 23

Next Steps Define Ashoka Indonesia Implem Team Scoping and SOW NetSuite & Ashoka Indonesia to prepare for Business Process Mapping sessions This slide should be used as is with additional steps, where appropriate Objective is to ensure next steps are understood and bring the meeting to closure (next slide is Q&A) © NetSuite 2014 24

Q&A © NetSuite 2014 25