HEALTH & WELLNESS SPA SEMINAR TRAINING by Carmen Marshall USANA Diamond Director, Million Dollar Club Member, Elite Bonus Recipient, US IDC Member 2009 & 2011

CARMEN MARSHALL USANA Diamond Director USANA Million Dollar Club Member Elite 30 Recipient IDC Member 2009 & 2011 Creator of the H&W Spa, Nutrition Seminar, 5 Week RESET Challenge used by USANA Associates worldwide International Wellness Coach Founder/President of Live Well International Based in Denver – runs Wellness Seminars worldwide Has worked with clients in 5 countries over the past 10 years (US, Canada, Australia, UK, Mexico and New Zealand) Her focus is helping clients create balance and total mind-body wellness including diet and nutrition, fitness, stress reduction, finances and purpose in life. 3

To Get out of this Training? YOUR INTENTION… What Would YOU Like To Get out of this Training?

CARMEN’S INTENTIONS  Understand the power of and how to use the Health & Wellness Spa Seminar System Understand importance of using all 3 product lines every day & how to build your business with this model Congruency Be a walking billboard - Natural Marketing Set 2 dates to do a H&W Spa on your own or with your team

RESOURCES 2 Day Training ( 10 hrs) condensed into 1 hr All docs* referenced & more www.usanatoday.com Training Tab → H&W Spa System Up by Mon, Aug 20th www.livewellintl.com/carmenmarshall Recorded H&W Spa Webinar Presentation Available until Dec 31, 2012 Full Script*

PURPOSE OF H&W SPA SEMINARS What is a H&W Spa Seminar? Presenting ALL 3 lines as an “integrated cell health protection system” and holistic approach to long term health.

PURPOSE OF H&W SPA SEMINARS 2. Showcasing the business in a fun & easy to duplicate manner 3. Minimal Retailing PC’s or Associates on Autoship 4. Packages, not individual items

5. HELP PEOPLE WITH THEIR PHYSICAL HEALTH Order to include products from ALL 3 lines Essentials, HP100 or MHP BiOmega Daily Shake and Bar (Phase II) RESET (and/or or Phase I or II) Facial Deluxe (or Basic Pack) *Optimizers – Procosa II & Proflavanol C100 *Products for spouse / partner

6. HELP PEOPLE WITH THEIR FINANCIAL HEALTH $29 USD (Member/Associate Program) Qualify a 3 Business Center (400 SVP) immediately or over 8 weeks through their product orders Leave door open for Pro Pack/Business Builder Pack (Entrepreneur Program)

7. HELP ASSOCIATES GO PLATINUM! H&W Spa Seminars are a great way to help Associates go Platinum

WHY DO H&W SEMINARS WORK? 1. Educational mode 2. Immediate results 3. Physical & emotional experience Products make sense Holistic, Cell Focus, Lifestyle Business makes Sense Can see themselves bringing 2 people Takes away fear of a business and/or NWM

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH? 1. Steady volume – energy moving! 2. Creates new Associates & PC’s on a regular basis 3. Great training environment for new Associates On the job training Product/Health – hear info 2-3 times Learn about the business in a positive environment

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH? 4. Great Conversion Rates 1/4 – One on One with H&F Newspaper 4/5 – H&W Seminars 5. Large Autoships More Commitment to Products & Healthy Lifestyle Not just a “business” expense

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH? 6. Grows a stable, STRONG organization 7. Dr. Wentz’s Vision 8. Makes $$ 9. My Passion 10. What’s Yours – How can you Integrate?

HOW COULD THIS HELP YOUR BUSINESS? What do you see as possibility for YOUR business so far? You, your team? Share an AHA

H&W SPA SEMINAR OVERVIEW* All 3 PRODUCT LINES Welcome Sense Difference – 3 Reasons Dr. Wentz Story First 1/2 of Sense Skin Care Line Self Preserving Technology

H&W SPA SEMINAR OVERVIEW 6. Importance of Nutritionals MHP/HP 100/Essentials & BiOmega 7. Exploding the Bomb Up Front – Common Questions Are Nutritionals Really Necessary? How do you take Nutritionals? USANA Difference - 3 Reasons 8. Second ½ of Sense Skin Care Line 9. Sense Hair & Body Products

H&W SPA SEMINAR OVERVIEW USANA Foods Order Forms & Bars PC Program Business Options Member Associate Entrepreneurial Program Leading Guests to Buy – back to order forms

H&W SPA SEMINAR OVERVIEW Incentivize orders if desired Set training time with new Associates Enroll new Associates/PC’s Follow up with PC’s Train New Associates Focus on Associates bringing people to or hosting H&W Seminar

SUPPLIES* WHAT DO I NEED TO BUY? 1. Spa Supplies 2 Sets of Sense Facial Care AND Hair & Body 6-12 Finger Bowels, Mirrors, Hairbands, Cotton Pads, Placemats, Washclothes x3 2. USANA Product Boxes Full - RESET Kit Empty - MHP/Essentials, BiOmega, Popular Optimizers, Bars, Nutrimeals

SUPPLIES* WHAT DO I NEED TO BUY? 3. Sales Tools - Comparative Guide, Credibility pdfs Order Forms/Pens Bars – Cut Up Keep everything neat & orderly in 2 boxes

PLANNING YOUR SEMINAR THEMES THAT WORK Mission: To Educate, Inspire, and Pamper Write down Names …WHO DO YOU KNOW? Women, mothers and daughters Mother’s day Pampering party for moms Girl’s night out Couples (very fun – men love this too!) “Man Spas!”

PLANNING YOUR SEMINAR THEMES THAT WORK Bridal party/ baby shower get together Family reunions Work friends Hairdressers, Dermatologists Massage Therapists, Chiropractors, Fitness & Wellness Practitioners, Fitness Theme Nights– neighbors, Gen X, Y, baby boomers, international, athletes, teachers...

SHARE…to the…. What 2 THEMES most resonated with you? Who are you going to invite?

BEST PLACES TO HAVE H&W SPA SEMINARS Homes – yours or an Associate’s Clubhouses Fitness/Wellness Facilities Hotels

HOW TO CREATE DUPLICATION & LEVERAGE Do 3 H&W Spas with your new Associates Start them doing sections Create H&W Spa Seminar* teams! They do their own

SET UP & PREPARATION THE DAY OF YOUR SEMINAR! 1. Set up – 60/30 min 2. Keep everything in 2 boxes 3. House/facility neat, smells nice, soft music Displays & Table neat/organized Spa Products separate from own 4. Look the part – you ARE USANA 5. Relax, have fun, be yourself!

SETTING UP THE DINING ROOM TABLE Placemats & Station Arrange Skin/Body Care Dampen & Roll Washcloths (3 pp) Fill Finger Bowls Cut up bars

SMALL DISPLAY TABLE Near you Arrange USANA Products Comparative Guide/Sales Tools Credibility Items Folder with Price Sheets, Pens, Calculator

H&W SPA SEMINAR RESOURCES: Recorded H&W Spa Webinar Presentation www.livewellintl.com/carmenmarshall Full Script & Training PPT on www.usanatoday.com Welcome Intro, Overview, Credibility Sense Difference – 3 Reasons Skin Health Line, not just a cosmetic line Anti-Aging/Clinical Results No added Parabens, Chemical Preservative Free

H&W SPA SEMINAR Dr. Wentz Story First 1/3 of Sense Skin Care Line Cleanser, Rice Bran, Masque 3 Points What it’s used for/Why They Need it Unique Selling Point (USP) What you love about it or find fascinating MASQUE…

H&W SPA SEMINAR Self Preserving Technology 6. Importance of Nutritionals “The most important thing…is what we feed our cells” “What I get all my clients on as a minimum…” Essentials & BiOmega HealthPak100 MyHealthPak

H&W SPA SEMINAR 7. Exploding the Bomb Up Front – Common Questions Are Nutritionals Really Necessary? How do you take Nutritionals? USANA Difference - 3 Reasons Dr. Wentz Pharmaceutical GMP’s 3rd Party Comparative Guide

H&W SPA SEMINAR 8. Second ½ of Sense Skin Care Line Toner, Serum, PE, DPE, NR, Eye Nourisher What are the 3 things to mention? Hair & Body Products USANA Foods USP Phase II – 1 shake/bar per day RESET & Phase I or II Pass Out Bars & Order Forms

H&W SPA SEMINAR PC Program Business Options Member Associate Entrepreneurial Program Leading Guests to Buy – back to order forms Incentivize Orders if needed

H&W SPA SEMINAR Set training time with new Associates Enroll new Associates/PC’s Follow up with PC’s Train New Associates Focus on Associates bringing people to or hosting H&W Seminar

H&W SPA QUICK GUIDE* Use While You’re Learning Resources PPT & Doc Version Print out Quick Guide Doc OR write up on flipchart/white board OR put on your lap top

TIPS TO BECOME A BRILLIANT H&W SPA PRESENTER 1. Be willing to stretch yourself, face your fears & grow 2. Do with a team of other people 3. Learn 1 section at a time 4. Don’t think you have to be perfect 5. Use the H&W Spa Quick Guide for key points 7. Do as often possible – each time you will get better 8. Be Yourself, have FUN and don’t take this too seriously

RESOURCES www.usanatoday.com - by Mon, Aug 20 Short Convention & Extended Training PPT H&W Spa Quick Guide PPT & Doc Full script from recorded webinar below H&W Spa Order Forms Creating H&W Spa Teams Doc Supply List Doc www.livewellintl.com/carmenmarshall Recorded H&W Spa Webinar Presentation Available till Dec 31, 2012 http://groups.yahoo.com/group/sensehelpsite

MY COMMITMENT TO ME  Do your own H&W Spa Seminar asap Do 3 with your personally sponsored people I commit to doing 2 H&W Seminars on/by: ___________ ___________ with: _________________________ DECLARE YOUR INTENTION!

JUST DO IT! “That which we persist in doing becomes easier, not that the task itself has become easier, but that our ability to perform it has improved” – Emerson “Do the thing to get the power” – Emerson “The Easiest Thing to Do is the Easiest Thing Not to Do” - Jim Rohn

CONNECT WITH CARMEN www.facebook.com/CarmenMarshallEntrepreneur www.CarmenMarshall.com www.CarmenMarshall.com/subscribe Zumba® at Convention! 6:30-7:30 am Salt Palace Room 251 Bring water and dress to MOVE and have FUN!