CYBEROAM PARTNER PORTAL Reseller Walkthrough: Using the Portal Features Products Cyberoam – Endpoint Data Protection Data Protection & Encryption Device Management Application Control Asset Management Unified Threat Management Cyberoam Central Console (CCC) SSL VPN 1

Cyberoam Partner Portal This presentation provides you a basic walkthrough of the Cyberoam Partner Portal. Important Note: Cyberoam encourages new partners to register as a Partner using English characters. If a company registers using non-English characters they and their employee data may or may not be correctly visible and also features like RMA requests etc. may not work correctly.

Registration Overview

http://partner.cyberoam.com Click JOIN NOW

Registration Overview If your company is not already registered, please click JOIN NOW Each company only needs to register ONCE Every Primary Login ID will represent primary login for the COMPANY Each subsequent user/login id can be created from MY PROFILE section once you log-in COMPANY APPLICATION REGISTRATION Company Details Review Contact Details Account Creation Receive Registration Notification Login Details Confirmation Email

Input your Company Legal Name, location & other details Step 1: Company Details Input your Company Legal Name, location & other details If you are applying as a Cyberoam Reseller, you may also select your preferred distributor from the drop down list Once you are finished with the section, click NEXT button to continue

Step 2: Contact & Login Details Please input Primary contact details for the company This is the email ID where all SYSTEM EMAILS will be communicated This will be the log-in username/password for the PRIMARY PORTAL USER

Registration Completed Application is submitted for Approval. You will receive an acknowledgement email via the registered company email address.

Portal Dashboard

Your Portal Dashboard First Name Last Name Username Company Name, Country Partnership Level Information Distributor Contact Information

Enabling access for other employees on the portal Creating users on the portal

Click on MY PROFILE on the top Menu to access the My profile Section Create Users on the Portal Click on MY PROFILE on the top Menu to access the My profile Section

Click here to Create New Portal users for your company Create Users on the Portal Click here to Create New Portal users for your company

Create Users on the Portal View Shows existing portal Users Click Add New Portal User to create a new user

Cyberoam Knowledge-base

Accessing the Knowledge-base Clicking on Any of these links gives you access to the Cyberoam Knowledge-base.

Partner Knowledge-base It gives you 24x7 access to Cyberoam documents like marketing and sales information, product literature and more, that are constantly updated by the expert team at Cyberoam. It is completely searchable and gives you answers on Cyberoam product range and houses the largest database of competitor comparison documents.

Browsing through Cyberoam Inventory Note: Cyberoam Inventory represents historical/current appliance/subscription inventory based on records available with Cyberoam or Cyberoam distributor. This does not represent physical stock. Please contact your distributor or Cyberoam Account Manager if you wish to transfer/allocate all your historical stock to the Cyberoam partner portal.

Appliance & Subscription Filter Appliance/Subscription Inventory Tracking Appliance & Subscription Filter

Appliance/Subscription Inventory Tracking Click on any of these to access more details like serial ids, end customer details, license keys etc.

Track Appliances/Licenses in my inventory that are expiring in current/future dates OR Track Renewals

Renewal Filter Renewal Filter

Select Start Date & End-Date & click Search Renewal Filter Select Start Date & End-Date & click Search

Locate/Track a particular Appliance or Subscription

Access/Download Cyberoam Price-list Place an order to the Cyberoam Distributor Note: Cyberoam Price-list and the Cyberoam Shopping Cart are NOT VISIBLE by default to users. To activate these, please contact your Cyberoam distributor.

Renewal Filter Click on the List Price button on the left menu to access the price-list. You can also download this as an excel sheet

Click Place an Order. Please follow steps to place order. Placing an Order Click Place an Order. Please follow steps to place order.

Please – check – if you wish to see ENTIRE order history

Register a bulk deal that my team is working on. I would like Cyberoam to protect me from competition.

Click here to Access Deal Registration Module

Click here to Register your Deal Deal Registration Click here to Register your Deal

Click Next button on completion Deal Registration Please enter confirm/enter details of the Cyberoam Reseller that is applying for Deal Protection Click Next button on completion

Deal Registration Please enter details of the Opportunity Please click Next upon Completion

Deal Registration Please select units & click Add items to confirm selection. Click Submit to continue.

Logging a Support Ticket/Case with Cyberoam

Log a Case to Cyberoam

Log a Case to Cyberoam STEP 1 Verify Contact Details

Log a Case to Cyberoam STEP 2 Enter Details of the problems your customer is facing

Log a Case to Cyberoam Browse through your previously logged cases

Accessing Presales Consultants Note: Presales Consultants is a dedicated team of Network Security Professionals for partners. They can assist you in Cyberoam deployments, RFPs, etc.

Access Presales Consultants Click on the “Presales Support” from the TOP menu bar to access this feature You can speak to a Presales Consultant via Chat or Email.

Portal Feedback: marketing@cyberoam.com Thank You! Portal Feedback: marketing@cyberoam.com