Multiple Choice Health care concerns shared by the U.S., China and India include concerns over ____. The consolidated financial mechanism    Lack of spending at the local levels The low number of specialists Lifestyle issues and behaviors

Multiple Choice The decision-making school focused on ____. physicians   physicians    middle managers    top executives   blue collar workers

Multiple Choice One school of modern strategic management encompasses an emphasis on ____. industry net worth    top-down decision making      industry structure and competitive forces deliberate corporate rationality

Multiple Choice S.M.A.R.T. objectives are ____. Specific, Measurable, Achievable, Realistic, Time bound Specific, Measurable, Accountable, Realistic, Time bound    Standard, Measurable, Achievable, Realistic, Time bound  Standard, Measurable, Accountable, Rudimentary, Time bound   

Multiple Choice ____ organizational structures maintain their traditional functional structures and create program structures for just one or two programs:  Divergent    Decentralized   Duplicate  Hybrid

Multiple Choice One of the key roles of the C-Suite is to interact with key _____. external stakeholders   managers    union leaders    producers

Multiple Choice _____ is the specification of the training required to perform work.  Standardization of work    Standardization of skills   Standardization of compliance    Standardization of competence

Multiple Choice ____is the exchange of information about work performance between two people who are not in a hierarchical relationship. Consensual agreement    Mutual adjustment Shared objectives    Alienated forces

Multiple Choice Three types of interdependence include _______: pooled, standard and reasonable patterned, standard and reasonable   patterned, sequential and reciprocal    pooled, sequential and reciprocal

Multiple Choice The complexity and difficulty of leading health care organizations (HCOs) in a dynamic world has spurred interest in identifying _____.  avenues of change competencies novel health practices directives

Fill In The Blanks The one issue that currently unites the entire value chain in health care is ______.   The different theoretical schools suggest different strategies for changing organizations and different _________ that managers need to develop. Transformational leadership is effective because it changes the attitudes, values and behaviors of staff in ways that align with _______.

Fill In The Blanks When an organization moves to cross-functional teams, employees may have multiple _______, perhaps to a project team manager as well as their functional manager. A major challenge resulting from ______________ is managing these multiple, often differing, viewpoints, worldviews and the conflicts that may result from interactions among many team members.