Using Effective Delegation to Motivate Volunteers

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Presentation transcript:

Using Effective Delegation to Motivate Volunteers ASSE 2011 Leadership Conference Using Effective Delegation to Motivate Volunteers Rob Chvatal Catalyst for Change, Inc. Northwest Chapter

Inspire you to Consider Energize, Retain, and Attract Objective Inspire you to Consider Delegating to Energize, Retain, and Attract Volunteers

In This Hour Reflect Take notes on what you are thinking

The Challenge “Leadership is the art of mobilizing others to want to struggle for shared aspirations.” The Leadership Challenge Kouzes and Posner

demonstrate the ownership necessary for achieving desired results.” The Challenge “Personal Accountability is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving desired results.” The OZ Principle Conners, Smith and Hickman

It’s not Carrot and Stick! What Motivates People? Purpose Autonomy Mastery Drive - Daniel Pink It’s not Carrot and Stick!

Why do Volunteers Volunteer? It’s not Money or more Stress! - To Contribute to Something Cool - To be Part of a Team - For a Sense of Accomplish - To Grow - Others Reasons? It’s not Money or more Stress!

Definition Delegation is The transfer of responsibility, and some level of authority, from one person to another.

Why Delegate? Benefits Spread out Work to Get It Done Build Organizational Capability Make Room on YOUR Plate Motivate OTHERS!

Why don’t we Delegate? Challenges Attitude \ Experience Issues Skill Issues Personal Capability Issues

Delegating to Motivate Align people with the Importance of the Work (PURPOSE) Align work with Capable\Motivated People (AUTONOMY) Support and Recognize Contributions \ Progress (MASTERY) Provide Smaller Opportunities of all kinds

Delegation Steps Determine What & Why it’s Important Determine What Results are Expected Determine Volunteer’s Capability \ Motivation Levels (and related Needs) Determine Level of Authority to Delegate Determine When & How to Check-in Delegate, Check-in, and Support

KNOW Your Volunteers As a Leadership Team Network with a Purpose Find People who are Willing, but . . . .

KNOW Your Volunteers

SUPPORT Your Volunteers AUTONOMY SKILLS \ KNOWLEGE MAYBE A LOT! ???

Levels of Authority A. "Follow these instructions precisely." or "Look into this and tell me the situation. I'll decide." B. "Look into this and tell me the situation. We'll decide together." C. "Decide and take action. Let me know what you did and what happened." D. "Decide and take action. You need not check back with me.“

Summary Focus on Delegating to Motivate Overcome the Challenges Make the Process a Habit Know Volunteer’s C\M Levels

What can you GO DO NOW? Read the Handout Next Week and Reflect back on Your Notes Plan and follow through with a Delegation Opportunity Yourself Discuss Opportunities and Plan Action as a Leadership Team