CON7196: Oceaneering: Migrating from Oracle CRM On Demand to Oracle Sales Cloud

Slides:



Advertisements
Similar presentations
Leveraging an Integrated ERP and CRM System - Featuring Sage MAS 500 ERP and Sage SalesLogix CRM.
Advertisements

CX Strategy in Life Sciences
Speakers Vikram Yellampalli Prity Tewary
Customer Relationship Management (CRM) Case Study.
Virtualization of Fixed Network Functions on the Oracle Fabric Krishna Srinivasan Director, Product Management Oracle Networking Savi Venkatachalapathy.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction.
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1 Quick Reference Card: Oracle RightNow Product Portfolio Elevator Pitch Trends Impacting.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Six Stages of Social Business How to Integrate Social Across the Enterprise…and.
High Tech Executive Discussion New Industry Solutions to Shape Your Future Rosh Dawes, Equinix Joseph Ahn: Principal Consultant, Samsung SDS Jaechul Lee:
Oracle Cloud Marketplace Neelesh Gurnani Director, Product Development Arif Khan Director, Product Management September 29, 2014 Copyright © 2014, Oracle.
Agile insurance carrier - What the carrier has to look like? Glenn Lottering Senior Director, EMEA Insurance Product Strategy and Sales Consulting.
Driving Productivity with Microsoft Dynamics CRM Presenter Name Presenter Title Presenter Date.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Advanced Metadata Modeling Modeling for the Oracle Business Intelligence Cloud.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Introduction and Update: Oracle Hyperion Financial Close Management CON8536 Richard.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. WE ARE ALL PART OF THE REVOLUTION.
How Sales Executives Build Smarter Teams by Extending Siebel CRM with Oracle Sales Cloud
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Policy Automation with Oracle Service Cloud Overview and Roadmap CON8909 Davin Fifield,
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction.
Oracle Fusion Pioneering the Consumerization of the Enterprise
The Safe Harbor The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | PeopleSoft Time and Labor 9.2 Overview and Roadmap Julie Alonso Principal Product.
Best Practices for Upgrading Oracle PeopleSoft Environments
American Airlines AAdvantage®:
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Amit Jha Project Leader, Product Management Oracle EBS Procurement & Contracts.
Discover the Latest in Partner Training for Solutions Specialists Ian Reed Sr. Director, Partner Enablement Dana Hutanu Director, Partner Enablement WWA&C.
Microsoft Dynamics. Introducing Al-Futtaim Technologies  One of the region’s leading System Integrators  Strong partnerships with leading global ICT.
Product Lifecycle Management: Meeting the Needs of Collaboration
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. JD Edwards Summit Sales Performance Management SPM, Batesville, JD Edwards, and You.
Uniting Business and Technology Oracle’s Siebel CRM On Demand and Integration to EBS Pam Davis Melissa Wangberg.
Module 3: Business Information Systems Enterprise Systems.
Getting Started with Oracle Compute Cloud
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. JD Edwards Summit PaaS from an Applications Perspective Charles McGuinness Director,
Oracle Confidential – Internal/Restricted/Highly RestrictedCopyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Identity Management.
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. JD Edwards Summit Recent CX Acquisitions What’s Oracle been up to? Charles McGuinness.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Growing Digital Media Revenues Creating Successful Media Business by Delivering.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Welcome to the Cloud Era Mohammed Owais.
Enterprise Asset Management
Optimize your Open Data 5 Best Practices for Designing Data-Driven Apps ​ Glenn Hess ​ Federal Sales Engineer ​ Actuate, Inc.
Copyright © Oracle Corporation, All rights reserved. Oracle Sales and Service Key Product Highlights Releases
A New IMS-Like Architecture for Enterprise Applications Reid Stidolph Master Principle Solutions Architect Communications Global Business Unit October.
Oracle E-Business Suite Order Management: Presenting the HTML and Mobile User Experience Durgaprasad Bodapati Director, Product Management Bhavana Sharma.
CRMWorks ASIA Digital Marketing Suite Marketing Automation through Net-Results CRMWA Digital Marketing Suite Rev 07.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Improving Agility in Product Development and Pricing to Gain a Competitive Edge.
April, 2008 Better Together! Integrated GP & CRM AN INDEPENDENT MEMBER OF BAKER TILLY INTERNATIONAL 505 AFFILIATE OFFICES WORLDWIDE.
Robust Quote to Cash Don’t Skimp on the Cash Tapomoy Dey
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Sales Cloud How to Tailor a Simple and Efficient Mobile User Experience Jeremy.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Oracle Life Sciences Customer Engagement Strategy and Solutions September 29, 2014.
Company Confidential Leverage Your E-Business Suite as Part of Your Sales Performance Management Strategy January 17, 2008.
HP PPM Center release 8 Helping IT answer the tough questions
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Planning & Budgeting Cloud Service (PBCS) Overview Business Analytics Product Group.
WebCenter in Education & Research A Transformation in Digital Business Session: CON7709 Golden Gate C3 Room, Marriott Marquis Moderator: Kevin Roebuck,
Industry specific cover image Girish Jashnani What’s new in R12 – A technology perspective Jan 17 th 2007.
Safe Harbor Statements
Rajesh Bhat Director, PLM Analytics Applications
Oracle Sales Cloud – Battle Card Enabling Modern Sales in the Cloud
Enhance Marketing ROI with Oracle Real-Time Decisions, with the Right Offer at the Right Time This is a Title Slide with Picture slide ideal for including.
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. JD Edwards Summit Recruit and Learn Solutions Extend HR into the Cloud Marie Scott.
Microsoft Dynamics CRM Jeanett Heller Product Marketing Manager, Dynamics Microsoft Danmark.
Introducing the New iManage Dan Carmel, Chief Marketing Officer.
CONFIDENTIAL AND PROPRIETARY. Overview A Global Cloud-Based Software Company Provider of a Cloud Business Management solutions to the SMB and divisions.
ABOUT COMPANY Janbask is one among the fastest growing IT Services and consulting company. We provide various solutions for strategy, consulting and implement.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | PeopleSoft Order Management Pricing Managers: Have We Got Tools for You Oracle Confidential.
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Online Training Materials Use of this Site (“Site”) or Materials constitutes.
What is CRM ? Customer Relationship Management (CRM) is an information industry term for methodologies, software, and usually Internet capabilities that.
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
#.
Confidential – Oracle Internal/Restricted/Highly Restricted
OpenWorld 2018 HCM Oracle
Presentation transcript:

CON7196: Oceaneering: Migrating from Oracle CRM On Demand to Oracle Sales Cloud Alistair Pereria, Oceaneering Krishna Mulukutla, Oracle October 2nd, 2014 Oracle Confidential – Internal/Restricted/Highly Restricted

This is a Safe Harbor Front slide, one of two Safe Harbor Statement slides included in this template. One of the Safe Harbor slides must be used if your presentation covers material affected by Oracle’s Revenue Recognition Policy To learn more about this policy, e-mail: Revrec-americasiebc_us@oracle.com Oracle Confidential – Internal/Restricted/Highly Restricted

Program Agenda Modern Selling Oracle Sales Cloud Release 9 Industry Solution Highlights Oceaneering Navigating Oracle OpenWorld 1 2 3 4 5 6 Oracle Confidential – Internal/Restricted/Highly Restricted

Modern Selling This is a Section Header with Picture slide ideal for including a picture with a brief title and optional subtitle. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. Oracle Confidential – Internal/Restricted/Highly Restricted

Modern Sales in the Cloud Sell More, Know More, Grow More Mobile & Productive Insight Driven 2 3 Complete mobility drives sales results Powerful analytics optimize sales performance So Oracle’s view is these are the 5 tenants of modern selling. Fast and Easy – the techniques and technologies need to be fast and easy. The things the reps you’re using everyday need to be easy to deploy, easy to use, easy to adapt as your business changes. Mobile and Productive - Your reps want to mobile and they want to be productive all the time from whatever device they are using– they are connected as their buyers are. Insight driven – a powerful analytics to ensure your optimizing sales team, performance, and optimizing your opportunities. Your reps also need to collaborative – especially in complex deals. They need to talk in very connected ways throughout the deal cycles. The last is about efficiencies and building revenues KEY MESSAGE ON THIS SLIDE: This is Oracle’s point of view of a Modern Sales Organization… Modern Sales is: Fast & Easy- you need tools that your reps will love… and you need to deploy (and change them) quickly Mobile & Productive- give the tools to your reps which allow them to run and close their deal… right in front of customers Insight Driven- apply powerful analytics to optimize your reps and your results Collaborative- more effective tools to collaborate and coach across extended deal teams Effective and Revenue Generating- I’ll talk about specific capabilities in each of these areas on the next slides… which of these are most interesting? Where are you having challenges… and where is the most opportunity? 1 Fast & Easy Easy to deploy, easy to use, easy to adapt Effective & Revenue Generating Collaborative Integrated communication, coaching and team selling drive productivity 4 5 Modern selling tools to drive performance Oracle Confidential – Internal/Restricted/Highly Restricted

Oracle Marketing Cloud The Complete Solution In-Store Contact Center Social Field Service Mobile Direct Sales And as you can see here, we’re committed to cloud by making our solutions comprehensive, integrated, and advanced. We have a complete integrated CRM Cloud solution, which nobody else can offer. Our customers can select what they need, when they need it. Typically, we see that customers will decide to take on some functionality – such as sales and social – and then grow into the rest as need (such as future commerce and marketing capabilities). Our tight integration offers a comprehensive and advanced cloud solution. We also usually help customers develop a roadmap based on what makes sense to them. In closing, let’s discuss next steps to further understand your functional requirements so we can develop a tailored roadmap for you. KEY MESSAGE ON THIS SLIDE: Only Oracle can deliver this full suite of cloud capabilities to manage the entire Customer Experience lifecycle. From marketing cloud, sales cloud, Sales Performance Management, SRM, CPQ, commerce, and service cloud… each of these is a clear market leader from just about any analyst- Forrester, Gartner, etc. These solutions already help our customers win… every day. With over 21MM users. Integrated together, they can truly transform your business and your Customer’s Experience. Pick the capabilities you need most- and deploy them quickly… with confidence they’ll work together with the rest of architecture. Our global network of Oracle experts and partners can help you plan how to get there- and pick where to start. Web Channel Oracle Social Cloud Oracle Marketing Cloud Oracle Sales Cloud Oracle Commerce Cloud Oracle Service Cloud Oracle CPQ Cloud Integrated Customer Experience Foundation Globalizations and Statutory Localizations Integrated Customer Experience Foundation Social Network Mobile Analytic KPIs & Dashboards Predictive Analytics Integrations Oracle Confidential – Internal/Restricted/Highly Restricted

Oracle Sales Cloud This is a Section Header with Picture slide ideal for including a picture with a brief title and optional subtitle. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. Oracle Confidential – Internal/Restricted/Highly Restricted

Oracle Sales Cloud Overview Partner Relationship Management Mobile Social Sales Automation Sales Performance Management Extensibility and Platform-as-a-Service Customer Data Management Analytics

Key Areas of Focus Usability: No-Training UE, Simple, Faster Ramp Up for Sales Reps Mobility: Anytime, Anywhere, Disconnected capability Extensibility: Configure for SaaS, Customize with PaaS Analytics: Embedded, Real-Time, Predictive Functionality: Sales Automation, Sales Performance, Partner Relationship Management Social: Integrated, Collaborative, Pervasive, Document sharing Integrations: Prebuilt Integrations with CX Suite, Siebel, and ERP Industry Solutions: Communications, Financial Services, Consumer Goods, High Tech & Industrial Manufacturing

CUSTOMER EXPERIENCE DEMO This is a Section Header with Picture slide ideal for including a picture with a brief title and optional subtitle. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. Customer 360 Oracle Confidential – Internal/Restricted/Highly Restricted

Improved Mobile Applications Smartphones and Tablets - Anywhere, Anytime Task-driven smartphone app: Call Report Attachment support for smartphones Inline social conversations Mobilytics app for sales executives on iPad Reference Architectures /Blueprints to Accelerate Adoption & Time to Value Oracle Confidential – Internal/Restricted/Highly Restricted 12

Simplified Sales Automation T’S NEW WITH ORACLE SALES CLOUD RELEASE 9? Lead-to-Opportunity-to-Quote with Embedded Analytics 150+ new simplified pages: Global search and list management Activity management and team calendar Opportunity sales coach and assessment Price book configurations Quote Management Product recommendations Complete Lead-to-Opportunity-to-Quote process on your tablet and laptop Embedded analytics provides insight into core sales force automation metrics Reference Architectures /Blueprints to Accelerate Adoption & Time to Value Oracle Confidential – Internal/Restricted/Highly Restricted 13

Optimized Sales Performance Streamline your Sales Plan and Operations Empower sales managers to set targets and measure revenue and sales activities for their sales reps Expedite rollout of territory changes with automated transfer of territory geographies between environments Enable sales managers to edit quotas offline with quota import/export Accelerate compensation plan review, approval, and acceptance with customizable plan document and approval workflow Improved support for multi-currency calculations with currency conversion rate import Oracle Confidential – Internal/Restricted/Highly Restricted 14

Streamlined Channel Sales Execution Reduce Response Time to Partners Partner 360 Overview pages for channel account managers Automate lead distribution to partners using territory or rule-based assignment Self-Service Partner Portal is intuitive and easy-to- use Lead Management Opportunity Management and support requests View quotes and proposal provided by channel managers Reference Architectures /Blueprints to Accelerate Adoption & Time to Value Oracle Confidential – Internal/Restricted/Highly Restricted 15

Embedded Analytics Real-time Analytics to Manage your Business View 8 prebuilt real-time dashboards for executives to track performance Over 130 sales metrics, more than 20 sales dimensions and 50+ prebuilt reports are available to use from any device Empower sales managers to measure and track sales activities by sales representatives, customers and opportunities. Create custom trending reports up to 15 months to capture forecast and pipeline changes. One-click access to all your reports in one place; share analytics insights with team members. Oracle Confidential – Internal/Restricted/Highly Restricted 16

Customer Data Management Embedded Data Quality and Data Enrichment Fuzzy Account and Contact matching using Oracle Enterprise Data Quality (EDQ) to detect duplicate records Matching rules supports standard and custom attributes Enrich Customer 360 data using Oracle Data Cloud Service Complete Dun and Bradstreet data available for real-time enrichment 50+ social handles including LinkedIn, Twitter, Pintrest, SlideShare, etc Oracle Confidential – Internal/Restricted/Highly Restricted 17

Extensibility: Configure, Customize, and Integrate Tailor User Experience Top level custom objects support for simplified pages Field Grouping for simplified pages layout M:M data relationships Multiple child objects support for custom subject area Tailor with Icons and Themes Dynamic page layout for Smartphone Create workflow approval process for child objects and enhanced email notifications Oracle Confidential – Internal/Restricted/Highly Restricted 18

Oracle Cloud Marketplace Find out what is available today as value-added solutions Oracle Cloud Marketplace URL Gmail ISV partners: App by PathInfotech Pvt. Ltd. App by CompanionLink Software, Inc. For ISV partners, the marketplace enables applications built on PaaS to be published to the marketplace. Oracle Confidential – Internal/Restricted/Highly Restricted 19

Oracle Sales Cloud Industry Solutions Highlights Oracle Confidential – Internal/Restricted/Highly Restricted

Tailored for Industries Prebuilt Reference Architectures Accelerate Adoption & Time to Value A Blueprint with Best Practices for Industries Communications High Tech & Industrial Manufacturing Consumer Goods – Retail Execution Financial Services – Retail Banking Oracle Confidential – Internal/Restricted/Highly Restricted

Customer Experience Oracle Confidential – Internal/Restricted/Highly Restricted

Company Overview Continue Organization Growth Oceaneering International, Inc. provides engineered services and products primarily to the offshore oil and gas industry, with a focus on deep-water applications. Rely on CRM solution to support exponential growth objectives across multiple business units within 4 business segments. 12,200 Employees globally HQ: Houston, TX, USA. Industry: Oil & Gas Oracle Confidential – Internal/Restricted/Highly Restricted

Company Overview Continue Organization Growth Oracle Confidential – Internal/Restricted/Highly Restricted

Challenges Continue Organization Growth Optimize Lead to Quote to Order to Cash process. Create pipeline visibility across products/services and business units to enable central management and optimization of cross- and up-sell opportunities. Operate as one company across all regions and business units. Analyze Total Available Market. Analyze growth and sales activities to increase market share of existing products and identify opportunities to introduce new products or services. Oracle Confidential – Internal/Restricted/Highly Restricted

Benefits Continue Organization Growth Consolidated single source of truth for prospects and opportunities. Align sales /operations teams around customers needs resulting in improved customer satisfaction. Enterprise analytics to adjust strategies according to growth objectives. Engage users with an easy and common UI across mobile and desktop platforms. Full featured mobile offering including support for execs to approve bid/tenders. Oracle Confidential – Internal/Restricted/Highly Restricted

Anticipated Results Continue Organization Growth Provide concise view on our total available market by region, business unit, and products/services. Improve forecast accuracy and roll-up aggregated sales pipeline. Improve executive visibility across the organization to make the right decision at the right time. Increase user productivity via Simplified UI, on smart- phone, tablet and desktop platforms. Improved focus on Key Account. Oracle Confidential – Internal/Restricted/Highly Restricted

Analytics Mobility Scalability Usability Why Oracle Sales Cloud? Continue Organization Growth Analytics Mobility Scalability Usability Oracle Confidential – Internal/Restricted/Highly Restricted

How Critical is Oracle Sales Cloud Continue Organization Growth Total Available Market Industry Data PeopleSoft Customer Master Product Master Sales Order History Oracle Sales Cloud OBIEE Account Management Contact Management Opportunity Management Online Bid/Tender Approval Enterprise Data Warehouse 360°View of Customer Executive Dashboards Oracle Confidential – Internal/Restricted/Highly Restricted

Key Takeaways Oracle Confidential – Internal/Restricted/Highly Restricted

Key Takeaways No-training user experience for sales reps, sales managers, channel account managers and partners New task-driven smartphone app to increase sales rep productivity and adoption Performance dashboards and analytics bring real-time information to sales executives Configure, customize, integrate to meet your unique business requirements New industry solutions: Communications, Financial Services, Consumer Goods, High Tech & Industrial Manufacturing Usability: No-Training UE, Simple, Faster Ramp Up for Sales Reps Mobility: Anytime, Anywhere, Disconnected capability Extensibility: Configure for SaaS, Customize with PaaS Analytics: Embedded, Real-Time, Predictive Functionality: Sales Automation, Sales Performance, Partner Relationship Management Social: Integrated, Collaborative, Pervasive, Document sharing Integrations: Prebuilt Integrations with CX Suite, Siebel, and ERP Industry Solutions: Communications, Financial Services, Consumer Goods, High Tech & Industrial Manufacturing Oracle Confidential – Internal/Restricted/Highly Restricted

Navigating Oracle OpenWorld and Beyond This is a Section Header with Picture slide ideal for including a picture with a brief title and optional subtitle. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. Oracle Confidential – Internal/Restricted/Highly Restricted

Visit the Sales @ CX Central Kiosks Oracle Sales Cloud: Core Sales Force Automation (SFA) Oracle Sales Cloud: Sales Reps Productivity on Smartphones Oracle Sales Cloud: Managing Your Business using Tablets Oracle Sales Cloud: Sales Analytics Oracle Sales Cloud: Sales Performance Management Oracle Sales Cloud Configuration and Customization Oracle Sales Cloud: High Tech and Industrial Manufacturing Oracle Sales Cloud: Financial Services and Retail Banking Oracle Sales Cloud: Telecommunication Oracle Sales Cloud: Consumer Packaged Good - Retail Execution Oracle Sales Cloud: Integrating Sales, Marketing, CPQ and Service Oracle Sales Cloud Integrations with CRM On Demand, EBS, JD Edwards and Siebel CRM On Demand: Leveraging the Cloud to Enhance Customer Experience CX for Sales Reps: Sell More with Oracle Sales Cloud CX for Sales VPs: Grow More with Oracle Sales Cloud CX for Sales Reps: Using Oracle Voice for Improved Productivity

Sales VP’s Join US: Oracle Sales Executive Summit 2014 The NEW Home of the SF 49ers - Levi’s Stadium, November 12 Learn from top experts on Modern Selling who will share strategies that: Turn “B players” into top performers with a more productive selling approach Enable real-time coaching to build pipeline and establish best practices Inspire great teamwork with social, mobile and content- sharing in the cloud Network with your VP Sales Executive peers and get an exclusive, behind-the-scenes tour of the new stadium! Contact: mailto:stacey.j.marshall@oracle.com Oracle Confidential – Internal/Restricted/Highly Restricted

Key Resources at Oracle.com/openworld Focus on Documents Go to: Oracle OpenWorld-Sessions-Customer Experience-Sales Oracle Sales Cloud Videos, Data Sheets and Product readiness resources Oracle Sales Cloud – YouTube Oracle Confidential – Internal/Restricted/Highly Restricted