Cain Trist General Manager - Operations & Response cain.trist@emv.vic.gov.au

Presentation outline Emergency Management Act 2013 Emergency Management Victoria (EMV) Emergency response Emergency relief and recovery Emergency Management Manual Victoria EMV Operations and Response Unit State Control Centre EMportal and EM-COP

Emergency Management Act 2013 Commenced on 1 July 2014 Primary focus is on governance aspects of EM reform It establishes: State Crisis and Resilience Council (SCRC) Emergency Management Victoria (EMV) Emergency Management Commissioner (EMC) Chief Executive EMV (CE) Inspector-General for EM (IGEM) Although it was passed by Parliament in 2013, the EM Act 2013 commenced on 1 July 2014. It focuses on governance of the sector, establishing: a new State level committee structure advising the Minister for Police and Emergency Services Emergency Management Victoria - the new overarching body for emergency management in Victoria. - to play a key role in implementing the government’s emergency management reform agenda. EMV is headed by 2 appointments, appointed through the EM Act 2013. Emergency Management Commissioner (replacing the Fire Services Commissioner) Chief Executive EMV The EM Act 2013 also establishes the Inspector General for EM (IGEM) – who has an audit role

EMV structure The EMV is a diarchy (has 2 leaders, each with individual and joint roles and functions) and its structure has 6 components. The leaders are jointly responsible for furthering Government’s direction with emergency management reform. The Emergency Management Commissioner leads 3 directorates, which match the sub-committee structure of SCRC. These are: Risk and Resilience Capability and Response Relief and Recovery The Chief Executive of EMV also leads 3 directorates, which are designed to provide support for the Emergency Management Commissioner and to lead long term legal and policy reform and investment in the sector. These are; Corporate Support Services Strategy and Investment Legal Policy and Executive Services Both the EMC and Chief Executive are supported by an Executive Office.

Emergency response arrangements The EM Act 2013 requires some changes to the State’s emergency response arrangements.

Emergency Management Commissioner Coordinates response to major emergencies Ensures appropriate control arrangements are in place and working effectively during Class 1 and Class 2 emergencies (i.e. major emergencies) Appoints a State Response Controller for Class 1 emergencies Directs the appointment of a State Controller, if one not appointed, for Class 2 emergencies Manages State Control Centre Advises Minister/Government on major emergencies Manages the consequences of major emergencies Coordinates recovery activities Sets operational standards and procedures The Emergency Management Commissioner is accountable under the EM Act 2013 for ensuring the response to emergencies in Victoria is systematic and coordinated. He is the primary person in the Victoria accountable for for: Coordination of emergency response - he takes over the state emergency response coordination role from the Chief Commissioner of Police Ensuring control arrangements are in place for Class 1 and 2 emergencies (next slide explains these) Consequence management – this is coordinated through the State and Regional Emergency Management Teams (SEMT and REMT) Coordination of emergency recovery – he takes over the DHS emergency recovery coordination role (although this has been delegated back to the DHS secretary until 1 July 2015) He sets operational standards and procedures for the responder agencies (CFA, DEPI, MFB and VICSES), although those previously established by the Fire Services Commissioner continue to apply.

Class 1 and Class 2 emergencies Class 1 emergency means— (a) a major fire; or (b) any other major emergency for which the MFB, CFA or VICSES is the control agency under the state emergency response plan. Class 2 emergency means a major emergency which is not— (a) a Class 1 emergency; or (b) a warlike act or act of terrorism, whether directed at Victoria or a part of Victoria or at any other State or Territory of the Commonwealth; or (c) a hi-jack, siege or riot; Class 1 emergencies are all major fires (including those controlled by DEPI) and all fires that have the potential to become major fires and other major emergencies where MFB, CFA or VICSES is the control agency. The EM Act includes a definition of major fires and major emergencies. Class 2 are all other types of emergencies, controlled by a wide range of other agencies, that are not those listed (i.e. not warlike acts, acts of terrorism etc).

This diagram depicts the new control arrangements for response to Class 1 emergencies. There are still three tiers of emergency response management. The Emergency Management Commissioner now takes overall responsibility for control, coordination, consequence management and recovery. He appoints people to take responsibility for each of these functions and ensures these functions integrate at the state level. Instead of three people in charge, there is now one person in charge – which is a key difference to the way emergency management was previously organised. This is what the Victorian Bushfires Royal Commission recommended. The police Municipal and Regional Emergency Response Coordinators (MERCs and RERCs) liaise with the Emergency Management Commissioner through the Senior Police Liaison Officer.

State Emergency Response Plan (SERP) Minister has delegated preparation of SERP to EMC (effective 1 July 2014) Revised SERP approved by EMC on 8 July 2014 Contains consequential changes due to EM Act 2013 ‘Cosmetic’ changes for readability and flow Incorporates amendments resulting from recent events, including Hazelwood Mine Fire Inquiry Full review and revision to follow in 2014/15 The State Emergency Response Plan has been revised to reflect the changes in the EM Act 2013 and to make it a bit easier to read. It explains how the control arrangements for Class 1 and 2 emergencies work and also includes role statements. It also includes amendments resulting from recent events, including the Hazelwood Mine Fire Inquiry. A full review and revision is planned over the next 12 months.

State Emergency Relief and Recovery Plan (SERRP) Minister has delegated preparation of SERRP to the EMC (effective 1 July 2014) Review and updating through multi-agency working group facilitated by DHS with support from EMV Consequential changes due to EM Act 2013 ‘Cosmetic’ changes for readability and flow EMC should approve revised SERRP in late September to take effect from 1 November 2014 Full review and revision to follow in 2014/15 The State Emergency Relief and Recovery Plan is being similarly revised. It should be ready in late September.

Emergency Management Manual Victoria The State Emergency Response Plan and the State Emergency Relief and Recovery Plan are contained within the Emergency Management Manual Victoria. This is where you can find it.

Emergency Management Manual Victoria You can also subscribe to receive notification of changes to the Emergency Management Manual of Victoria. Subscription is free.

EMV Operations and Response Team Public Information and Warnings Operational Intelligence Regional Operability Aviation Operations (State AirDesk) Operational IT and Systems State Control Centre

State Control Centre

Concept of Operations (CONOP) State Control Centre supports the EMC and State Response Controller to Maintain appropriate situational awareness • Monitor readiness arrangements • Monitor control strategies and arrangements • Conduct incident prediction • Issue information and community warnings • Provide information to stakeholders and State Emergency Management Team • Prioritise the allocation of state and specialist resources • Coordinate state, regional incident control and agency personnel support

SCC is a hub of 8 Regional Control Centres and 40 Incident Control Centre’s

EM Portal http://portal.em.vic.gov.au/

Emergency Management Common Operating Picture (EM-COP)

Functionality Incident Menu Room Tools Map View Tools Drawing/Editing Tools Zoom Basic Features of NICS Incident Menu – where you create a new incident or login to an existing incident. Map View Tools – where you can choose different Map Bases, turn map layers on/off and where individuals with admin rights can administer room access rights. The changes you make to bases and layers here only effect the view as displayed on your computer (others view is not effected by changes you make here). Drawing Editing Tools – where you can add new data to a map or room that can be shared and viewed by others. Room Tools – Which allow you to create new rooms to provide a customised and access controlled view and allow you to access existing rooms. A suite of pre-defined rooms aligned to AIIMS functions are automatically created when you create an incident in NICS. Zoom Tools – which allow you to change the scale of the map view that you are looking at. This can also be done by scrolling in and out with the mouse wheel. Directly above the zoom tool are 4 arrows which allow you to pan around the map.

Rooms & Chat By clicking on the arrows in the bottom left corner of the screen or anywhere on the blue pane at the bottom of the screen you can open the “Whiteboard Chat’ feature. When you click in the bottom white pane you will get a flashing white cursor. You can then type comments or messages into this pane. When you are ready to send your message hit return and the message will appear in the whiteboard chat pane and be visible to all room users. All messages are time stamped and indicate which user has entered them. Be careful what you write! The history of messages is recorded and you can scroll up and down through past messages using the arrows to the right of the pane.

Rooms &Private Chat Note that in this slide we are looking at the same incident as the previous slide but we are in a different room where we have a view showing overall flood extent. By clicking on the right pane you open a side panel. There are a number of features available here most which are not unnecessary for basic use or not fully functional at this time. By selecting the Active Users tab you can see who is working in NICS at this time. On the right of a users details is a button marked chat. By clicking this button you can ask the user to join you in a private chat. The comments made here are only visible to people you invite in to the private chat. You can invite more than one person into a private chat session. What is written here is stored as part of the incident record. Be careful what you write!

Project Stages The project commenced in July 2014. Key learning’s and improvements will be identified at each stage to inform future stages. An iterative planning approach will be adopted. Stage 1 Design & Build Stage 2 Validate & Test Stage 3 Readiness & Training Stage 4 Deployment We are currently in Stage 1

EMCOP Technology The Project Team have worked with US to install EM COP in Australia: To understand localisation issues and minimise the technical risks. To explore ways to capitalise on existing data sources such as BOM, VicRoads, fire and flood prediction, ESTA, eMap, and Vicmap. EMCOP is now running as a highly available, highly scalable “Cloud” service for Victoria.

Information to and from the Community EM-COP – The Context Responder Agency Systems External Data Broader EM Sector Fireweb Emap Agency IMS Noggin WebEOC/PEEC MECC Central Majella Vector Command etc Weather Mapping Video Social Media Contribute info to COP Customised view Share info internally Collaborate across State/Region/Local EM-COP builds the COP Integrate Collaborate & Coordinate Independent of Physical Location Enhanced EM decision making This gives an overview of how existing systems and data will be shared and transmitted utilising the COP platform. Note: Following fire season 2014-15 it is anticipated that EMap will be used only as a high end web based GIS tool for Mapping staff not as a COP Information to and from the Community

EM-COP Advisory Committee Implementation EM-COP Project Team Multi Agency EM-COP Implementation Group Tech Work Group Public Info Work Group Operations business rules Training Work Group Intel Work Group Governance within the project. EM-COP User Group / Community

More Info October 2014 Update http://support.cop.em.vic.gov.au/ October 2014 Update http://vimeo.com/107888443

QUESTIONS? www.emv.vic.gov.au