Effective Training: Systems, Strategies and Practices,4th Edition Chapter One P. Nick Blanchard and James W. Thacker I changed the background to a soft gray to see if you like it. It is easier on the eyes. Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall

General Open Systems Model INPUT PROCESS OUTPUT Systems External Environment Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall

Training as a Subsystem within the Organizational System TRAINING SUBSYSTEM Organizational Needs Analysis Knowledge Employee Needs Design Skills Budget Development Attitudes Equipment Implementation Motivation Staff Evaluation Job Performance INPUT PROCESS OUTPUT TRAINING’S ORGANIZATIONAL ENVIRONMENT Mission Strategy Structure Policies Procedures Finances Resources People Products Technology Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall

Training Processes Model Outcome Evaluation Data Needs Analysis Phase Input Process Output Design Phase Development Phase Implementation Phase Evaluation Phase Process Evaluation Data Triggering Event Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall

Classification of Learning Outcome Skill-Based Learning Compilation Automaticity Cognitive Knowledge Declarative Knowledge Procedural Knowledge Strategic Knowledge Attitudinal Learning Affect/Feelings Learning Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall