Improvement and using informatics to make changes in practice Kate Pound Transformational fellow at NHSIQ Horizons Group

Does data help me as a nurse & improvement lead? Tells me change is needed by answering questions Tells others, supports me in engagement of others Tells me if a change has made a difference

Tells me change is needed by answering questions - an example Staff felt that: ‘It feels more patients are waiting in area 3 of the ED’ Responses could be the number of patients attending ED must have increased?

But the data told the story

Tells others, supports me in engagement of others

Tells me if a change has made a difference

Although data supports my work there are some issues Access to training Access to data Asking the right questions Data can be misused Different levels of understanding across teams (improvement methods v research) Reactive to results – need to wait Next steps