LMS Report Development Request Process

LMS Report Development Pre-requisites Estimation Development Information required before the estimation phase for an LMS report - Report requirements/ business logic of the report - Report mockup - Column mappings

LMS Report Estimation Process Pre-requisites Estimation Development A JIRA has to be created by the Requestor under Business Transformation Services (BTS) project and issue type as TASK

LMS Report Estimation Process (continued) Pre-requisites Estimation Development The JIRA has to be assigned to current contact for LMS reports Sandeep Surendranath or Practice Manager Mayank Mathur. Once the request is assigned, an estimate will be provided within 24 hours after analysis by the report development team. All communication will be through JIRA ONLY during all the phases of the report life cycle (estimation, development, QA, release) including the delivery. Work will be logged in JIRA during all the phases. Appropriate SUB-TASK JIRA are created as and when needed

LMS Report Development Process Pre-requisites Estimation Development Information required, to start development (once customer has given go-ahead): Access to Staging * Test Population with data filled, specific to the report. VJDBC access to the staging * BYD Code with total hours Preferred Report Delivery - JIRA/ EMAIL / Updated to Staging Instance * Access should have the administrator rights

LMS Report Development Contacts Manager - Mayank Mathur mmathur@successfactors.com Primary Contact – Sandeep Surendranath ssurendranath@successfactors.com Secondary Contact – Ishan Pattajoshi ipattajoshi@successfactors.com