College VIKING SET SAIL FOR YOUR CAREER Menu Management, Waiter Order & Meal Count Corporate Operation Manager’s
PAGE 2 College VIKING Learning objectives At the end of this online course, you will 1.Be familiar with editing an assigned menu for a particular meal. Ready for printing. 2.Navigating through the Waiter Order (WO) application, to place orders for meals. Seeing how these orders impact the galley on the MealCount. 3.Runnning reports on different ships/meals & dishes for analitical purposes.
PAGE 3 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 4 College VIKING Login to the MXP application Locate the MXP application shortcut and double click to launch it. The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.
PAGE 5 College VIKING Login to the MXP Menu Management Navigate to the MXP login screen, then Menu Management From the drop down select Cruise Menu Cycles
PAGE 6 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 7 College VIKING Cruise Menu Cycles, Pre-meal Checks Once in Cruise Manu cycles Pres
PAGE 8 College VIKING Pre-meal Checks, Correct meals & Dishes Is the correct meals & dishes assigned for that day.
PAGE 9 College VIKING Pre-meal Checks, Staff assignment Have staff been assigned for meals scheduled for that day.
PAGE 10 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 11 College VIKING Editing of Dishes Dish changes may need to happen from “Time to Time”
PAGE 12 College VIKING Printing of Menus Once a menu is ready to print the onboard user carries this out from MXP.
PAGE 13 College VIKING Printing of Menus, continued Once a menu is ready to print the onboard user clicks Create Menu.
PAGE 14 College VIKING Printing of Menus, continued Once a menu is ready to print the onboard user clicks Create Menu.
PAGE 15 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 16 College VIKING Accessing MXP Waiter Order Application Each user will be able to login to a mobile device
PAGE 17 College VIKING User & Pin code access Each waiter has unique access to a mobile device
PAGE 18 College VIKING User & Pin code access, continued Each waiter must also be signed on the ship.
PAGE 19 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 20 College VIKING Placing Orders: Venue selection
PAGE 21 College VIKING Meal Selection
PAGE 22 College VIKING Table selection
PAGE 23 College VIKING Table selection continued
PAGE 24 College VIKING Table grid overview
PAGE 25 College VIKING Gender selection
PAGE 26 College VIKING Dish selection by course
PAGE 27 College VIKING Serving styles
PAGE 28 College VIKING Predefined Options
PAGE 29 College VIKING Comment indication
PAGE 30 College VIKING Dish Details
PAGE 31 College VIKING Ready to Place the Order
PAGE 32 College VIKING Device shows Order sent
PAGE 33 College VIKING All Orders Taken
PAGE 34 College VIKING Table Actions
PAGE 35 College VIKING Shading showing the groups
PAGE 36 College VIKING The Queue shows a running order of dishes
PAGE 37 College VIKING Ticket tab shows all tickets electronically
PAGE 38 College VIKING The Dishes tab gives a full Menu overview
PAGE 39 College VIKING Special Order “Star” tab
PAGE 40 College VIKING Special Order Dish per course
PAGE 41 College VIKING Special Order Dish full description
PAGE 42 College VIKING Creating a new request, selecting a venue
PAGE 43 College VIKING Complete as much information as possible about the request
PAGE 44 College VIKING Guest information comes from PMS
PAGE 45 College VIKING Maître's – Super user access
PAGE 46 College VIKING Maître's – Super user access continued
PAGE 47 College VIKING Maître's – Super user access continued
PAGE 48 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 49 College VIKING The Meal Count
PAGE 50 College VIKING Counts of all dishes on the menu
PAGE 51 College VIKING Dish count by filtered dishes – Station Display
PAGE 52 College VIKING Special Orders listed, with order taken time for preparation time.
PAGE 53 College VIKING Order time and placed to give the kitchen advanced warning
PAGE 54 College VIKING Once completed font changes to indicate served.
PAGE 55 College VIKING Updating Prepared Amounts directly
PAGE 56 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz
PAGE 57 College VIKING Login to the MXP application Locate the MXP application shortcut and double click to launch it. The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.
PAGE 58 College VIKING Once logged into MXP go to Reports
PAGE 59 College VIKING Select Waiter Order and Meal Counts
PAGE 60 College VIKING Select the date for the report to run
PAGE 61 College VIKING The report is fully exportable
PAGE 62 College VIKING Quiz 1 If a waiter tries to login and when selecting the venue, a popup reads. „You have no work schedule for the assigned meal“ A.The waiter isn‘t assigned for the meal in MXP. B.The waiter has the wrong pin code. Correct answer: A
PAGE 63 College VIKING Quiz 2 Can a waiter look at another waiters tables? True False Correct answer: True
PAGE 64 College VIKING Quiz 3 Can a waiter edit at another waiters tables and place orders for them? True False Correct answer: False
PAGE 65 College VIKING Quiz 4 Can the Maitre view a waiters tables and change an order? True False Correct answer: True
PAGE 66 College VIKING Quiz 5 If a dish is required to be changed, can the CDC create an emergency dish from their grandmothers cook book? True False Correct answer: False
PAGE 67 College VIKING Quiz 6 Can dishes on the menus be replaced by reception before printing? True False Correct answer: False and Why? The original dish will still appear on the waiters mobile device.
PAGE 68 College VIKING Quiz 7 Where can you run reports in the MXP application? Itinerary/Ports/Tour Program menu Reports menu Correct answer is: Reports menu
Any question?
PAGE 70 College VIKING Thank you for your participation in this course