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Introductions Name Your BAU role Your NCC role (if known) What you can bring to the NCC 2

Housekeeping Bathrooms Emergency exits Breaks Cellphones on silent please! 3

Course objective By the end of this course you will be able to: Identify the key documents used in your NCC Understand what CIMS is and why it is used in incident responses Understand basic elements of CIMS Understand our CIMS structure Describe your functions role within the NCC and the tasks it performs Understand the inputs and outputs of our NCC Understand how CIMS is used within our NCC Know how to be prepared for working in the NCC 4

Course outline Introduce scenario for working in the NCC Coordinated Incident Management System: What is it? Who uses it? Where did it come from? Why do we use it? CIMS structure Functions of CIMS Lead and Support agencies CIMS agency-wide Working in the NCC: Inputs and Outputs How the NCC runs NCC daily schedule Stress management Preparing to work in the NCC 5

Purpose of NCC “To control and coordinate the national level response to an incident, event or crisis.” 6

The Scenario Earthquake in Napier 6:50am 7.4 magnitude Centred 8km out of Napier Reports of widespread damage Potential fatalities, hundreds of injuries NCC has been activated 7

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Shift debrief Prelims G round S ituation M ission statement E xecution A dmin and Logistics C ommand/Control/Communications 13

Key documents Coordinated Incident Management System (CIMS) 2 nd edition MCDEM website Acts Civil Defence & Emergency Management Act 2002 Plans Guide to the National CDEM plan MCDEM Directors Guidelines Recovery Management (dgl 04/05) Working together: The formation of CDEM Groups (dgl 01/02) Mass Evacuation Planning (dgl 07/08) Tsunami Evacuation Zones (dgl 08/08) CDEM Exercises (dgl 10/09) Welfare in an Emergency (dgl 11/10) Guidance for Establishing and Operating NZ Response Teams (dgl 12/12) Declarations (dgl 13/12) Public Information Management (dgl 14/13) Volunteer Coordination in CDEM (dgl 15/13) Lifeline Utilities and Civil Defence Emergency Management Groups (dgl 16/14) Response Management: Director’s Guideline for CDEM Group and Local Controllers (dgl 06/08) Standard Operating Procedures (SOPs) NCMC SOPs 14

Activity What are the 17 hazards in New Zealand listed in the National Hazardscape report? 15

What is CIMS? CIMS = Coordinated Incident Management System A system to provide agencies with a framework to coordinate and cooperate effectively in a response. Can be used for multi-agency response or within a single agency. Primary reference for incident management in New Zealand. CIMS is used when one or more agencies need to manage an incident that needs a response. 16

Who uses CIMS? 17

Why do we use CIMS? International best practice is to use an “incident management system” for managing emergency events. It’s important that we all use the same incident management system In NZ, the incident management system agreed on is CIMS CIMS enables us to effectively coordinate the response in an emergency 18

Basic CIMS structure 19

Overall CIMS structure 20

MCDEM CIMS structure 21

Principles of CIMS 1. Common structures, roles, and responsibilities2. Common terminology3. Modular and scalable4. Responsive to community needs5. Integrated response coordination6. Consolidated action planning7. Integrated information management and communications8. Resource Coordination9. Designated response facilities10. Manageable span of control 22

Activity: The Functions 23

Controller 24 Develops priorities and objectives for the eventResponsible for the whole NCMCProvide accountability, authority and leadershipManagement of critical resources and budgets Liaises with the Group and Local Controllers, and the Minister Brief and delegate tasks and responsibilities to NCMC staff Monitor and direct strategic responses to the emergencyManages transition to recovery

Response Manager 25 Oversees everything happening in the NCMCTakes delegation from the National ControllerMay make decisions if the Controller is absentEnsures activation procedures are followed

Recovery Manager 26 Starts working on the recovery process during the event Focuses on the economic, build, social an natural aspects of the event and it’s recovery

Planning 27 Assists with planning the transition to recovery Forecasting medium to long term resourcing requirements Develops long term and contingency plans Provides the initial impact analysis and the incidents expected development Develops the Action Plan

Intelligence 28 Responsible for collecting and analysing information especially relating to hazards, status and the context of the incident Prepares SitrepsProvides situational forecastsDevelop situation maps Gather, analyses and disseminates intelligence about the event

Operations 29 Responsible for the day to day coordination of the response Implementing the Action PlanProviding data for the SitrepCoordinating volunteers Providing information and recommendations to the Controller about resources Handle all incoming communications

Logistics 30 Handling and tracking resource requestsProcuring and supplying operational resourcesDeals with transport requestsCollating and matching offers of assistance Establishing and maintaining information technology networks Keeps a response log

PIM 31 Prepares and shares information directly with the public Prepares media releasesLiaises with the media Advises the National Controller about media matters Coordinates VIP visits Updates social media

Welfare 32 Coordinates/assists with welfare registrationsConducts needs assessmentsSupport and coordinate welfare services Collates information from the sector regarding welfare

Lead and support agencies 33 The lead agency is the agency that manages the response to an incident through legislation, under protocols, by agreement, or because it has the expertise and experience. The support agency provides support to the lead agency. The lead agency will task and coordinate the support agencies’ resources and actions.

Unified Control “How do we best lead?” Unified Control is when the control of an incident is shared between two or more agencies by agreement through a combined decision- making body. Unified Control is normally applied when: More than one agency has a mandate to manage a particular incident It is unclear if any agency is the lead The lead agency determines that a joint approach will be more effective 34

Response levels 35

Response level relationships 36

Inputs and outputs of NCC 37 Action plans Media releases Situation reports Direction to agencies Resource assignment Warnings and public advice Situational updates Resource requests Technical advice Hazard reports Offers of assistance Information requests Inputs Action plans Media releases Situation reports Direction to agencies Resource assignment Warnings and public advice Information requests Outputs

Running the NCC using CIMS: Activity 38 Questions: 1.What tasks you may be performing in relation to the scenario? 2.How you think you will work with the other functions? 3.What kind of potential information could come to your team to work on? 4.Who outside your agency you may be liaising with?

NCC daily schedule/Operational Rhythm 39 Daily schedule 0500hrsShift work reports due 0600hrsShift handover starts 0700hrsResponse Management team meeting 0800hrs Sitrep complete Governance meeting 0900hrsODESC meeting 1000hrsMPs tour of NCC 1100hrsPress conference 1200hrsNCC debrief 1400hrsResponse update report 1500hrsResponse Management team meeting 1600hrsODESC meeting 1800hrsShift work reports due

Shift handovers **Insert information here** 40

Information Management **Insert information about your information system** 41

Stress management: ACTIVITY 42

Preparing to work in the NCC Personal preparedness – Get ready get thru! Go bags Your household plan Activation procedure Where to report to Duration of shifts 43

Training debrief 44