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Unify Plovdiv 30.10.2014

This is a new company with a very rich history. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for approximately 75% of the Global 500. [GO TO www.unify.com AND PLAY THE CORPORATE VIDEO THEN SHOW THE NEW WEBSITE ]

Continuous innovation – over 150 years of firsts

The unified world. A new way to work. The goals of our products, solutions and services are to pull together and manage the daily flow of communications into rich and meaningful conversations…

Today we serve approximately 75% of the Global 500 in 90 countries

Title slide (with photo) Arial Regular 66 points, white Unify in Bulgaria Unify Service Centre EOOD Subtitle goes here Arial Regular 21 points, white Date goes here Arial Regular 21 points, white 2014

History in Sofia 2006 SEN Technical Center/Remote Support was established 2010 Team of 160 technicians supporting global customers 2011 CEE HQ moved to Sofia 2012 Full product portfolio support out of Sofia 2013 From SEN to Unify ( October 15) 2014 Team of 200 Unify employees 2014 New financial SSC starting 2014 Open new site in Sofia 2015 SSC development (200+) 2015 Plovdiv team go-live (January) We still deliver the market’s most comprehensive unified communications offering. The broadest product portfolio. The most open architecture. A broader, more unified solution. More choice. More depth. More value. For example, Unify offers the most complete mobility portfolio in the industry, spanning multiple devices, apps and operating systems. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

Unify in Plovdiv Bulgaria vs. Sofia

Expand in Plovdiv- benefits Challenging labor market in Sofia Good potential for IT, BPO and language growth in Plovdiv Second biggest outsourcing destination One hour drive from Sofia- the best location for a daughter site Cost effective through Service Excellence Contingency We still deliver the market’s most comprehensive unified communications offering. The broadest product portfolio. The most open architecture. A broader, more unified solution. More choice. More depth. More value. For example, Unify offers the most complete mobility portfolio in the industry, spanning multiple devices, apps and operating systems. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

Unify in Plovdiv Go-live January 2015- SD team Partnership with Bulpros- well established in Plovdiv Development 50+ employees Enlarge the support scope Heavy investment in technical trainings Contingency- recovery site We still deliver the market’s most comprehensive unified communications offering. The broadest product portfolio. The most open architecture. A broader, more unified solution. More choice. More depth. More value. For example, Unify offers the most complete mobility portfolio in the industry, spanning multiple devices, apps and operating systems. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

Unify- place to be for: German speakers IT knowledge Accounting experience Financial background We still deliver the market’s most comprehensive unified communications offering. The broadest product portfolio. The most open architecture. A broader, more unified solution. More choice. More depth. More value. For example, Unify offers the most complete mobility portfolio in the industry, spanning multiple devices, apps and operating systems. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

Back up Excellent service requires excellent communication.

Global service, 24/7 support 5,000+ service experts 40 million users 2,000+ service delivery and integration accreditations from Cisco, Microsoft, IBM, Avaya, Nortel and HP Managing and operating a multi-vendor, multi-technology global communications network is not easy. Making it reliable, available and affordable is even harder. We can help. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

Global service, 24/7 support The assurance of single point of contact. Turnkey communications and network assessment, design, implementation, integration and upgrades. Professional Services Customized Service Solutions Advanced Performance Management Managed Services Proactive Support Consulting Design and Integration Managing and operating a multi-vendor, multi-technology global communications network is not easy. Making it reliable, available and affordable is even harder. We can help. Copyright © Unify GmbH & Co. KG 2013. All rights reserved.

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