7/3/2015Copyright CREA Good Practices to Reduce Forced and/or Child Labor in Supply Chains Training 1

7/3/2015Copyright CREA Foundations for the Work 1. Root cause analysis vs. Immediate cause response vs. Immediate cause response 2. Systems in place 3. Systemic understanding 4. Industry approach

7/3/2015Copyright CREA CREA Social economic research and education center Social economic research and education center Focus on human rights and labor rights Focus on human rights and labor rights Focus on supply chains Focus on supply chains Focus on sustainability Focus on sustainability Questions: Sustainability of Whom? Questions: Sustainability of Whom? Sustainability of What? Sustainability of What?

7/3/2015Copyright CREA CREA Work Operates through on-going partnerships Example: CREA Collaborative Engages in research on the ground: Sustainable Living Wage/Income studies Sustainable Community studies Sustainable Community studies

7/3/2015Copyright CREA How We Process Using all our strengths: Right brain and Left brain Right brain and Left brain Thinking and feeling Thinking and feeling Open ended and decision making Open ended and decision making Culture Culture Language Language

7/3/2015Copyright CREA Systemic Analysis How we think How we think How we use language How we use language How we communicate what we are thinking How we communicate what we are thinking

7/3/2015Copyright CREA Systemic analysis Taught through a series of constructs. Taught through a series of constructs. Each construct is a set of words which must be defined by the members of a group Each construct is a set of words which must be defined by the members of a group With these definitions, discussions and analysis are possible With these definitions, discussions and analysis are possible Rather than the talking at one another that often happens Rather than the talking at one another that often happens

7/3/2015Copyright CREA Responsibility in the Supply Chain Social compliance needs to be integrated throughout the company Social compliance needs to be integrated throughout the company Company has a public statement on its website re: supply chain and social compliance Company has a public statement on its website re: supply chain and social compliance

7/3/2015Copyright CREA Responsibility Not just to prevent bad publicity Not just to prevent bad publicity Has to believe in the “why” of social compliance: Has to believe in the “why” of social compliance: “It’s about the workers”. “It’s about the workers”.

7/3/2015Copyright CREA Responsibility (2) Company has high level person responsible for compliance Company has high level person responsible for compliance Compliance program has to be dual focused: outward looking and inward looking Compliance program has to be dual focused: outward looking and inward looking

7/3/2015Copyright CREA Social Compliance as a Process Not just a bunch of pieces Not just a bunch of pieces Question of how the pieces fit together Question of how the pieces fit together Pieces can be moved around to make the system function the best Pieces can be moved around to make the system function the best

7/3/2015Copyright CREA More than a linear set of steps More than a linear set of steps Integrated system to bring about improvement over time Integrated system to bring about improvement over time Need to sustain the improvement Need to sustain the improvement

7/3/2015Copyright CREA Change in Our Understanding Origins of social compliance – Origins of social compliance – Mandarin International in San Salvador Mandarin International in San Salvador Independent Monitoring Independent Monitoring GMIES, COVERCO, EMIH GMIES, COVERCO, EMIH FOCUS: Finding the Problems Question: Whose responsibility is the FIXING Question: Whose responsibility is the FIXING of the problems? of the problems?

7/3/2015Copyright CREA Responsibility for Fixing Government in country? Government in country? Labor Ministry in country? Labor Ministry in country? Company or Brand? Company or Brand? Factory Management? Factory Management? Monitors? Monitors? Workers? Workers?

7/3/2015Copyright CREA And what knowledge and skills are needed for the fixing? And what knowledge and skills are needed for the fixing? Role of vendors/agencies Role of vendors/agencies

7/3/2015Copyright CREA Monitors today – 3 Main groups Teams which work directly for the company/brand Teams which work directly for the company/brand 3 rd party monitoring groups 3 rd party monitoring groups Not for profit – NGO Not for profit – NGO For Profit For Profit Independent Monitors – NGOs, faith based groups, labor groups, etc. Independent Monitors – NGOs, faith based groups, labor groups, etc.

7/3/2015Copyright CREA Standards for Monitoring Professionalism of the individual Professionalism of the individual Professionalism of the team Professionalism of the team Education Education Training Training Experience Experience Process Process “MONITORING STANDARDS “MONITORING STANDARDS for SOCIAL AUDITORS”

7/3/2015Copyright CREA Find and Fix Model Fixing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases

7/3/2015Copyright CREA Find and Fix Model Root Cause Analysis – RCA at the factory/field level at the community/society level

7/3/2015Copyright CREA Find, Fix and Prevent Preventing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases

7/3/2015Copyright CREA Find, Fix and Prevent Root Cause Analysis – RCA at the factory/field level at the community/society level