development through partnership Infrastructure Delivery Management Toolkit: 2010 Edition Delivery Process 3: Operations & Maintenance 1

development through partnership 2 Context within the Delivery Processes Summary of contents of DP3 module Contents of this presentation

3 Context within the Delivery Processes Operations and maintenance

Summary of contents of this module Summary of O&M module contents –Process diagram –Process and sub-process explanation –Asset management team general O&M activities –Acquisition of assets –Disposal of assets –Asset hierarchy –Technical condition assessment surveys –Asset management: O&M Facilities Management ‘Engineering Infrastructure Management, Property Management, Asset Register –Maintenance –Remaining life-cycle costing –Risks

Summary of contents of this module The O&M Process –Asset recognition –Mobilisation for Facilities Management –Asset operations, which include Facilities management Engineering infrastructure management Property management Condition assessment surveys and Remaining life-cycle costing –Maintain assets –The demobilisation of Facilities Management

Summary of contents of this module General O&M information –Asset Management team general activities Planning of tasks/activities Execution of tasks/activities Logging of performance and task results Analysis of data Corrective action and improvement Feedback –Acquisition of assets Acquisition of land Acquisition of assets other than land –Disposal of assets –Asset hierarchy An engineering asset/system –Engineering asset: pump room »Engineering system: pump system »Engineering subsystem: a pump »Engineering component: a flange A building asset –A building: office block »A building system: The fire system »A building subsystem: fire detection »Component: a sensor

Summary of contents of this module General O&M information (continue) –Asset Management: O&M Facilities Management (FM) –FM: soft services –FM: hard services (MEP) –Building repairs and preventative maintenance –O&M Planning –Procurement Infrastructure (Engineering) Management –Engineering infrastructure –Infrastructure repairs and preventative maintenance –Planning –Procurement Property Management –Acquisition of property –Managing rates and municipal services payments –Lease management –General advice on property management, e.g. valuations –State Land Management Asset Register –Ownership of Asset Register –Purpose of Asset Register –Typical Information Captured in Asset Register –Users of Asset Register

Summary of contents of this module General O&M information (continue) –Maintenance Maintenance process Definition of Maintenance Maintenance activities –Condition assessments –Inspections –Servicing –Repair Type of maintenance –Preventative maintenance –Essential maintenance, and –Condition-based works (of capital nature) –Remaining life-cycle costing Remaining life-cycle costing elements Time-value of money Costing of Asset Management: Operations –Utility costs, rates and taxes –Facilities Management: Soft Services –Hard services and maintenance –Major upgrades, refurbishments and renovations –Disposal

Conclusion and questions 10 Thank you