Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 1 Learning Curves Operations.

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Presentation transcript:

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 1 Learning Curves Operations Management For Competitive Advantage C HASE A QUILANO J ACOBS ninth edition Technical Note 2

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 2 Technical Note 2 Learning Curves  Underlying Principles of Learning Curves  Learning Curve Example  Types of Learning  From Learning Curves to Performance Improvement

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 3 Underlying Principles of Learning Curves 1. Each time you perform a task it takes less time than the last time you performed the same task. 2. The extent of task time decreases over time. 3. The reduction in time will follow a predictable pattern.

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 4 Example of a Learning Curve Suppose you start a term paper typing business. You time yourself on the first paper, then the second, and so on. Term paper Time (in Minutes) Note that only 90 of 100 minutes are used in the second repetition. This is an example of a 90% learning curve.

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 5 Plotting the Learning Curve

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 6 Types of Learning  Individual Learning Improvement when individuals gain a skill or efficiency by repetition of a job.  Organizational Learning Improvement from the groups of individuals from repetition and changes in administration, equipment, and product design.

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 7 From Learning Curves to Performance Improvement (Part 1)  Proper selection of workers.  Proper training.  Motivation.  Work specialization.  Do one or very few jobs at a time.

Operations Management For Competitive Advantage © The McGraw-Hill Companies, Inc., 2001 C HASE A QUILANO J ACOBS ninth edition 8 From Learning Curves to Performance Improvement (Part 2)  Use tools or equipment that assists or supports performance.  Provide quick and easy access for help.  Allow workers to help redesign their tasks.