Intercultural Communication Chapter 1 Introduction to Intercultural Competence www.newmaneducation.com www.newmaneducation.com
The Imperatives for Intercultural Competence Demographic Technological Economic Peace Interpersonal www.newmaneducation.com
The demographic imperative for intercultural competence Wave of cultural mixing. Increasing cross-border movements. Changing the distribution of people. Intensifying political and social tensions. www.newmaneducation.com
The technological imperative for intercultural competence Global village and mass media. Information technologies. Long-distance transportation systems. www.newmaneducation.com
The economic imperative for intercultural competence Economic effectiveness of the U.S. Interdependence with other countries. The workplace is increasingly diverse. www.newmaneducation.com
The peace imperative for intercultural competence The need to understand and appreciate others. Incidents of hate crimes and other animosities. www.newmaneducation.com
The interpersonal imperative for intercultural competence Quality of daily life depends on the ability to communicate competently with others. Consequences to maintaining competent interpersonal relationships. www.newmaneducation.com
Defining Communication Communication is a symbolic interpretive, transactional, contextual process in which people create shared meanings. www.newmaneducation.com
Speech Communication Process
Speech Communication Process SITUATION IDEA IDEA ENCODE DECODE Channel Message Feedback IDEA Feedback IDEA Feedback DECODE ENCODE
Defining Communication There are 6 characteristics of communication: Communication is symbolic. Communication is interpretive. Communication is transactional. Communication is contextual. Communication is a process. Communication involves shared meanings. www.newmaneducation.com
Defining Communication Communication is symbolic. Uses symbols Meaning is a perception, thought, or feeling. A message is a package of symbols. www.newmaneducation.com
Defining Communication Communication is interpretive. Requires interpreting the symbols of others. Requires understanding these symbols. Agreement is not required. www.newmaneducation.com
Defining Communication Communication is transactional. Old view saw communication as one-way activity. New view sees communication as simultaneous. Leads to shared creation of messages and meaning. www.newmaneducation.com
Defining Communication Communication is contextual. All communication is contextual. Context includes physical, social, and interpersonal. www.newmaneducation.com
Defining Communication Communication is a process. Communication is always changing. Messages are unrepeatable. www.newmaneducation.com
Defining Communication Communication involves shared meanings. Changing communicators changes message. www.newmaneducation.com
Defining Communication Interpersonal communication is comprised of 4 characteristics: IPC occurs between small groups of people. IPC involves people interacting exclusively with one another. IPC is adapted to specific others. In IPC, the interpretation of messages can occur essentially simultaneously with their creation, allowing communicators to adapt their messages instantaneously. www.newmaneducation.com
The Challenge of Communicating in an Intercultural World No simple answers that guarantee competent communication. Differences among people are reasons to celebrate and share rather than to fear and harm. www.newmaneducation.com