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GSS STATISTICS 3 68% of our people would recommend GSS as a good place to work US$ 2.7bn Annual payroll for over 140,000 people 76 bank accounts managed for GSS clients in 13 banks with cash management runs annually 1.7+ million invoices processed annually with a total value of US$16bn processed in the last 12 months, representing 68% of group operating cost 700+ The number of people working for GSS in 3 regional centres (Brazil, South Africa and Australia) 62sites transitioned in 10countries queries from employees and suppliers resolved by the EMEA contact centre in recruitment requests fulfilled worldwide organisation management changes – over 280 every day 2
GSS SERVICE DELIVERY – EMPLOYEE SERVICES CustomersChannelsGSS Service Centres GSS Processing Centres Employees Embedded HR GSS self-service kiosk Walk-in centre Contact centre 3
GSS SERVICE DELIVERY – ACCOUNTING SERVICES CustomersChannelsGSS Service Centres GSS Processing Centres Employees Suppliers GSS portal Walk-in centre Contact centre Business Unit Resolver Teams Embedded Finance 4