Social Media Training Plan Presentation Sheila E. O'Kane AET/570 April 20, 2015 Charity Jennings, Ph.D.

Overview Using Social Media and E-Learning in Interview Skills Training Appropriate adult learning theories Social media and eLearning as training tools Effect of social media or e-learning on learner motivation Ethical considerations of integrating social media Relevant training program competencies Overview Using Social Media and E-Learning in Interview Skills Training Appropriate adult learning theories Social media as a training tool Effect of social media or e-learning on learner motivation Ethical considerations of integrating social media Relevant training program competencies

Using Social Media and eLearning in Interview Skills Training Develop an environment conducive to self directed learning and collaboration Fosters social learning Learning network Share interview experiences, questions, and possible answers Receive feedback from professionals and peers Career Coaches will be able to monitor activity Using Social Media and eLearning in Interview Skills Training CSET has the ability to enhance the interview training program by developing eLearning opportunities and incorporating social media. Integrating social media and eLearning into CSET’s interview training program will enable clients to be self-directed in their learning. These tools will help create an environment conducive to social learning. Learners will be able to develop a learning network where they can share interview experiences, questions and possible answers. Individuals can receive feedback from professionals and peers. A program that includes eLearning and Social media will allow participants to access information and practice interviewing skills from anywhere. They will no longer be limited to the confines of the CSET campus. Career Coaches will be able to monitor activity and provide feedback remotely.

Social Cognitive Learning Theory Cognitive factors Knowledge Expectations Attitudes Behavioral factors Skills Practice Self-efficacy Environmental factors Social Norms Access in Community Influence on Others (ability to change own environment) Cognitive Factors (Personal Factors) Environmental Factors Determines human Behavior Behavioral Factors Social Cognitive Learning Theory The main learning theory used by this training plan is Bandura’s Social Cognitive Learning theory. This theory consists of three factors: Cognitive factors Knowledge Expectations Attitudes Behavioral factors Skills Practice Self-efficacy Environmental factors Social Norms Access in Community Influence on Others (ability to change own environment) Bandura’s Social Cognitive Learning Theory

Social Learning Learning situated in a common environment Observing and interaction with one another Fosters comparison and self- evaluation Views others as a “Neutral source of Information” (Clark, 2012 Through social learning individuals “update their own knowledge base” (Clark, 2012) Learning is significant to the learners needs Social Learning Social learning is different from Bandura’s Social Learning Theory. According to Clark (2012) Badura’s Social Learning Theory is more detailed explaining how we learn from others. Social learning is more about the environment is which the learning takes place and the mechanisms used to facilitate learning. Social learning is situated in a common environment. This can be in a classroom setting or in an on-line environment. By observing and interacting with one another the learner compares and engages in repeatedly self-evaluation. Learners view others as a “Neutral source information”(Clark, 2012). Through social learning individual are able “update their own knowledge base” (Clark, 2012). Social learning brings a significance to the knowledge gained because it is self-directed and based on his or her needs.

Social media and elearning as training tools Social Media not just a communication tool Many to Many Conversational Allows people to “create, share, and remix information Includes blogs, file sharing, virtual meeting spaces, and social sites Wikis Provides a platform for social learning eLearning Use of electronic technology to facilitate learning Videos, webinars, and internet based classes such as those offered by Alison.com Social media and elearning as training tools Social Media not just a communication tool Many to Many format Conversational Allows people to “create, share, and remix information Includes blogs, file sharing, virtual meeting spaces, and social sites Wikis Provides a platform for social learning eLearning Use of electronic technology to facilitate learning Videos, webinars, and internet based classes such as those offered by Alison.com

Effect of social media or e-learning on Learner motivation

Ethical considerations of integrating social media CSET staff maintaining confidentiality Citing sources Copyright consideration Maintaining a positive image of the CSET organization Ethical considerations of integrating social media As with all programs that CSET offers maintaining confidentiality is one of most important ethical considerations. As part of integrating social media into interview training, CSET should consider incorporating blogs. With this in mind citing sources and copyright infringements are real ethical consideration. Maintaining a positive image of the CSET organization is a paramount ethical consideration.

Relevant training program competencies Research prior to interview Phone interviewing One-on-one interviewing Panel Interviewing Situational Interview Post interview follow-up The competencies or skills that an individual should gain through this program are: Research prior to interview Phone interviewing One-on-one interviewing Panel Interviewing Situational Interview Post interview follow-up

Conclusion Opportunity to continue to gain knowledge regarding interviewing They will be able to learn from staff as well as peers and other professionals Learning will be self-directed and appropriate to individual needs. Interviewing skills will continue to grow Conclusion Integrating social media and/or eLearning into the interview training program will give CSET clients an opportunity to continue to gain knowledge regarding interviewing. They will be able to learn not only from staff but also from peers and other professionals. The clients learning will be self-directed and appropriate to individual needs. Interviewing skills will continue to grow.

References Clark, D.R. (2012). Instructional Design: Social Learning and Social Media. Retrieved from http://www.nwlink.com/~donclark/hrd/media/social_learning.html TEAL . (2011). Adult Learning Theories. Retrieved from https://teal.ed.gov/sites/default/files/Fact- Sheets/11_%20TEAL_Adult_Learning_Theory.pdf Clark, D.R. (2012). Instructional Design: Social Learning and Social Media. Retrieved from http://www.nwlink.com/~donclark/hrd/media/social_learning.html TEAL . (2011). Adult Learning Theories. Retrieved from https://teal.ed.gov/sites/default/files/Fact-Sheets/11_%20TEAL_Adult_Learning_Theory.pdf