Combining the critical elements of product design, engineering, fabrication, testing, marketing and customer support to ensure only those products that meet Hedweld Group quality standards reach a growing local and international market. Celebrating 31 years 1980 to 2011 Hedweld “A Story of Export Growth”

The first Variable Work Table built in1986 and supplied to RW Miller (now Mt Thorley Warkworth)

The first Safe-Away access System built in 1995 and was supplied to RW Miller (now Mt Thorley Warkworth) for a Komatsu water truck.

Mackay Qld Post Falls Idaho USA Head Office Mt Thorley NSW

Company Growth Mitigate the effects of a downturn in the Australian mining industry

Hedweld commenced its export strategy in the early 1990’s with initial visits to mining operations, OEM’s, international mining exhibitions and seminars. In 1997 Hedweld developed a distribution operation through a US agent and later started Hedweld USA Inc in Post Falls Idaho in combination with a distribution centre in Spokane Washington. Las Vegas 2008Canada 2009

CURRENT EXPORT MARKETS FOR Trilift ® AND S AFE- A WAY ® PRODUCTS Lima, Peru Santiago, Chile Barranquilla, Colombia Post Falls, Idaho (Hedweld USA Office) Toronto, Canada (China Agent) Vancouver, Canada Mt Thorley NSW (Hedweld Head Office) Mt Thorley NSW (Safe-Away Office) Mackay Qld Perth WA Phalaborwa, South Africa AGENTS FOR HEDWELD AND SAFE-AWAY PRODUCTS HEDWELD AND SAFE-AWAY CUSTOMER SUPPORT AND/OR MANUFACTURING United Kingdom Canada Chile China United Kingdom Canada Chile China Colombia India Indonesia New Zealand Colombia India Indonesia New Zealand Papua New Guinea Peru South Africa USA Papua New Guinea Peru South Africa USA Kazakhstan Kyrgyzstan Tanzania Mexico Kazakhstan Kyrgyzstan Tanzania Mexico United Kingdom China India Indonesia Papua New Guinea

Agents provide Hedweld with a local contact point for customers in the relevant country. This gives Hedweld the ability to offer:  local language and customer support  understanding of the local business culture  local service and customer support  Rapid customer response through the local contact Agents also offer product training, after sales service and support to customers in their region.

Developing markets and exporting requires considerable resource, both human and financial. This process is costly as transport of display equipment and staff can be substantial. The other cost to this that of maintaining and supporting the market.

Financial benefits from exports are a long term commitment and require considerable dedication. Hedweld’s exporting plan has taken many years to implement however it is now beginning to be rewarded financially for the dedication of it’s staff to develop the export market. Year% incr. on prev. yr Export Sales as % of Total Sales YTD Year % Increase on prev. yr

 Language – the spoken word  Documentation – Manuals - Signage  Cultural business differences  Local regulations/laws  Import duties  Foreign currency and exchange rates  Payment time – up to six months  Safety in other countries for staff

Combining the critical elements of product design, engineering, fabrication, testing, marketing and customer support to ensure only those products that meet Hedweld Group quality standards reach a growing local and international market. Celebrating 31 years 1980 to 2011 Thank You