Team Indigo Final Presentation

Problem Statement The current interface for Jenzabar at has several usability issues. We hope to redesign this interface by looking at the problem from square one, answering the question, "What do students and faculty need in a system which knows about courses and grades and enrollment and advising?“ rather than the much different question, "How can we make it possible for users to get access to all the cool features Jenzabar offers?"

Solution Overview Interviewing and Working with Users Personas, Tasks, Goals, Scenarios Various Levels of Prototyping Heuristic Evaluations and Usability Studies Iterative Design

Initial Feedback Students can’t find courses Registration is too complicated (unless you know CGI) Unnecessary overlapping Most features aren’t even known Faculty grading is exorbitantly frustrating Advising takes too many clicks and backtracking (unless you know CGI) Multiple-screen pages, and buttons in the worst places

Personas Eloise Bio-engineer, pre-med, obsessed over GPA Understands computers, but not technologically amazing Wants an interface that holds her hand but doesn’t waste her time

Personas Johnston Huey Lewis and the News, Perrier. Duck a L‘Orange. Acts British, but isn't. Always chooses the library over Google. Likes the “advising” part of advising, but hates the computer part and will give up if the interface pushes back.

Initial Scenarios Students Registering for classes: building a wish-list before registration Checking grades and GPA Viewing Schedule Faculty students in a course Enter and submit grades Clear advisees and meet with others

Prelim Design Faculty Students

Students VS Faculty Too much interface, too little time FINAL DECISION – Good Interface Design over R & D Project Student side: Registration has new potential, but the rest works Faculty side: No new features, but all existing features terrible to use

The Flow

Low Fidelity

First Interactive

Heuristic Evaluation Fixed multiple grading Confirmation messages Wording wording wording Clear/Unclear Selected = Clear Selected/Unclear Unselected

Second Interactive

Usability Study Rearranged sidebar Included clearing option on student page Made multiple grading an option, not a requirement Automatic submission to fix the multiple model crisis