ENM/MSC 582 SWEENEY1 ROBBINS CHAPTER-16 DR. PATRICK J. SWEENEY

ENM/MSC 582 SWEENEY2 HR Policies & Practices – Chp 16 “Business school graduates who have had mentors early in their career are promoted faster, make higher salaries, and are more satisfied with their career progress later in life.” G. Dreher and R. Ash G. Dreher and R. Ash

ENM/MSC 582 SWEENEY3 #1 for HR: Attract, retain, (retire)#1 for HR: Attract, retain, (retire) Job Analysis…tasks and talentJob Analysis…tasks and talent Job Description…what is doneJob Description…what is done Job Specification…min qualificationsJob Specification…min qualifications Selection by: interview, written, simulation, work sampling, and assessment centersSelection by: interview, written, simulation, work sampling, and assessment centers THE BIG 5 MINUTES…WHOA!!!THE BIG 5 MINUTES…WHOA!!! HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY4 Training and DevelopmentTraining and Development –Types of Training Literacy, technical, interpersonal, prob solving Literacy, technical, interpersonal, prob solving –Methods for Training Formal, informal, on-the-job Formal, informal, on-the-job –To fit learning style … good luck here! –Career Development Nowadays it is an individual’s responsibility Nowadays it is an individual’s responsibility How do you know what is good / bad / ugly? How do you know what is good / bad / ugly? More on next page …. Stay tuned More on next page …. Stay tuned HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY5 CAREER DEVELOPMENTCAREER DEVELOPMENT Organization responsibilityOrganization responsibility ID corp goals / vision … create growth ops … Give $$$ assistance … provide time. ID corp goals / vision … create growth ops … Give $$$ assistance … provide time. Employee responsibilityEmployee responsibility Know self … guard reputation … network … stay current … balance special / general skills … document achievements … be flexible. Know self … guard reputation … network … stay current … balance special / general skills … document achievements … be flexible. HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY6 Performance EvaluationsPerformance Evaluations Why?….Fig and add motivation Why?….Fig and add motivation What? …tasks, behavior, traits What? …tasks, behavior, traits Who? …boss, peers, self, subpeers, 360 Who? …boss, peers, self, subpeers, 360 How? …write, graph, BARS, comparisons, group order, individual rankings, How? …write, graph, BARS, comparisons, group order, individual rankings, NEW IDEAS?…go with behavior not traits…diary, many evaluators, selective areas, TRAIN EVALUATORS, due process NEW IDEAS?…go with behavior not traits…diary, many evaluators, selective areas, TRAIN EVALUATORS, due process HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY7 How about some feedback?How about some feedback? Team EvaluationsTeam Evaluations Team results and org goals Team results and org goals Customer needs? Customer needs? Measure team and individual performance Measure team and individual performance Train the team to develop measures? Train the team to develop measures? HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY8 Unions?….Fig Unions?….Fig The International Factor The International Factor Diversity Diversity HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY9 Which is the highest position held in General Motors by a UD ENM Grad?Which is the highest position held in General Motors by a UD ENM Grad? –Director of ABS –Chief Engineer –Director of 401k –President of SATURN HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY10 During a job interview the decision is made within the first ___ minutes.During a job interview the decision is made within the first ___ minutes. –5 –15 –30 – 60 –I have no idea HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY11 When selecting people via the interview process, generally we areWhen selecting people via the interview process, generally we are –Good at it –Very good at it –Not very good at it –Really bad HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY12 How will you know if the training is of value?How will you know if the training is of value? –Survey at end of training –Survey after 30 days –Survey after 6 months –You may never know HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY13 I believe that evaluations based upon individual rankings from best to worst areI believe that evaluations based upon individual rankings from best to worst are –Good –Bad –Disastrous –Suicidal –Wonderful HR Policies & Practices – Chp 16

ENM/MSC 582 SWEENEY14 Notes