Change is a good thing, right? New Collaborations Susan Currie Binghamton University Libraries April 6, 2006 Living the Future Now 2006 WOW—Where Next?

Changing the Library Culture Living the Future Now 2006

New Director/New Vision/New Directions Revitalize Public Services Playing Catch Up (Facilities, merging service points, collaborations) New Resources/New Technologies New Services Future Shock (what we think may happen?) Do I have a choice? Living the Future Now 2006

HURRY UP: The Future is Here NOW! New Information Commons/Collaboration with Computing Services Merging Service Points: ILL/Reserve/Circulation & Reference/Circulation Research & Development for New Services Living the Future Now 2006

Strategic Planning Change Leadership Transition Management Living the Future Now 2006

Managing Organizational Transition Know the difference between managing change and facilitating transition Identify where people are located in the three-phase transition process Help others manage endings and losses Lead others through the neutral zone Facilitate wholehearted new beginnings ©1998, WILLIAM BRIDGES & ASSOCIATES 4-5

CHANGE: Something old stops; something new begins; situational and external, relatively quick TRANSITION : A gradual psychological reorientation that happens internally as we try to adapt to change. William Bridges and Associates Transition Training Speaking and Consulting Resources ©1998, WILLIAM BRIDGES & ASSOCIATES

New Message: “The only practice that’s now constant is the practice of constantly accommodating to change—and if you’re not changing constantly, you’re probably not going to be accommodating to the reality of your world.” William G. McGowan, CEO MCI Corporation

Change Management : Starts with the Outcome Transition Management : Starts with Where people are Living the Future Now 2006

Make sure that… 1.Everyone understands what is and is not finished. 2.Losses are acknowledged. 3.No excuses for holding on to the past. 4.No impatience with sorrow for the past 5.Do not criticize what’s past 6.Everyone gets needed information. 7.Figure out a part for everyone to play 8.Allow closure Sounds easy…but.. Living the Future Now 2006

New Direction & Vision for Libraries 1.New Mission 2.Developed Strategic Plan 3.Established Core Values Responsiveness Communication Accessibility Professional Behavior Team Work Living the Future Now 2006

A NEW BEGINNING: VISION STATEMENT Binghamton University Libraries are the center of the University's intellectual community, providing a welcoming environment for the creation and management of knowledge through innovative thinking, open inquiry, and collaborative partnerships. Living the Future Now 2006

Transitioning to a new look for the Libraries… Appearance: Distinctive Color Scheme Slogan: Connect. Discover. Create New catalog name: infoLINK Living the Future Now 2006

Becoming Learner-Centered Collapse service points for 1-stop service Introduce 24x5 Bartle Library hours Increase access to digital collections Create an Information Commons Implementation of Library Blogs January 2005 ( nce /) nce /)

New Collaborations

Information Commons Library & Computing Services Task Force Pop-up Survey for student opinion Oh yeah Love the overall workspace! Marvelous addition – thank you! Facilitated meetings to develop new service model New website Binghamton Univ. Libraries: Information CommonsBinghamton Univ. Libraries: Information Commons

Merging Service Points Identifying the endings and beginnings: Where’s my desk? I can’t provide service—I don’t know where anything is! Reserve, ILL & Circulation all “check” things out More similarities than differences Living the Future Now 2006

Science Library Information Services Desk Binghamton Univ. Libraries: Science Library BlogAugust 2005 Archives

Are we in the future yet? Can we stop? Grokker Collaborations with Faculty Downtown Education & Community Center Collections Symposium Blackboard for e-reserves Wiki for internal communication ERM New services for handheld devices

Collaboration with Faculty Binghamton Univ. Libraries: Library Logins Binghamton Univ. Libraries: Library Logins

Collaboration with Grokker Grokker - Enterprise Search Management

Downtown Education & Community Center Binghamton Collection Development Symposium

This is just the beginning…..What if?? We stop worrying about one big web site? We don’t call it “reference”? We specialize services depending on research and learning workflows of students and faculty? (e.g. EVOS) We collaborate with faculty and the university to provide the institutional, cultural and scholarly repository? Living the Future Now 2006

"One doesn't discover new lands without consenting to lose sight of the shore for a very long time." Andre Gide Living the Future Now 2006