Job Design Lecture #10
Job Design Job Characteristics Model Hackman-Oldham Model Job Description Index Model of Job Design Model of Job Redesign
“Hackman’s Model” The most cited study in the Organizational Behavior literature
Hackman’s Research Question: Why do some people work harder than others?
Core Job Dimensions Skill Variety Task Identity Task Significance Autonomy Feedback from the Work Itself
3 Critical Psychological States Experienced Meaningfulness of the Work Experienced Responsibility for Work Outcomes Knowledge of Actual Results
4 Personal & Work Outcomes High Internal Work Motivation Increased Performance High Satisfaction Low Absenteeism & Turnover
New Age?
N.E.W. A.E.J.
Not Everyone Wants An Enriched Job
Growth Need Strength (G.N.S.)