An introduction to enterprise systems a birds-eye view of the course

objectives  define of key terms  describe model of enterprise systems  preview course contents

key terms  information system  organization  integration

information technology  computers (maybe…)  hardware versus software  resources:  computer hardware, software, networks, databases  internal and external

business process  a specific ordering of work activities across time and place, with a beginning, an end, and clearly identified inputs and outputs. Davenport, 1993  sequence, purpose, interaction

information system An information system is a unique configuration of IT resources and organizational processes whereby the IT resources (and the information they provide) are applied to support specific organizational processes.

processes IT resources INFORMATION SYSTEMS

TRAINING BENEFITS PAYROLL RECRUITING payroll programs; personnel files; training videos; health plan documents; recruiting presentations; servers & networks, etc. Example: HRIS

organization  people  process  structure  coordination and control mechanisms  organization and environment  stakeholders, competitors, other influences

INPUTSOUTPUTS organization & environment regulators investors partners customerssuppliers

integration  making whole or complete  overcoming isolation of information systems  enterprise resource planning (ERP) systems  enterprise systems  technical and organizational solution

regulators investors partners customers suppliers INPUTSOUTPUTS information systems in organizations IT resources information systems

themes  an introduction to enterprise systems  a new environment for enterprise systems  building enterprise systems  extending enterprise systems

an introduction to enterprise systems  introduction  a chronicle of information systems in organizations  the challenge of integration

a new environment for enterprise systems  a process view of organization  the relentless distribution of IT resources  data at the core of the enterprise  architecture of an enterprise system

building enterprise systems  planning for enterprise systems  modeling the enterprise  realizing enterprise systems  people in enterprise systems

extending enterprise systems extended supply chain customer systems & e-commerce decision support & analytic processing global systems

summary  defined information systems, organizations, and integration  developed framework for enterprise systems  previewed course content