Grant & Contract Accounting (GCA) Update MRAM December 2010 MRAM December 2010
Campus Services Update MRAM December 2010 What we’ve discovered: Big backlogs in all processes Variance in customer service delivery to campus What we’re doing: Setting expectations for replies to customers Backlog and current work are not two separate things Adding value to process steps
Who to Contact MRAM December 2010 Single Point of Contact: Team of Grant Analysts is in place to manage campus communication
Grant Analysts MRAM December 2010 Cheryl Haycox Amy Liu Meg Russo Colleen Laing
clso For inquiries related to an existing budget number, submit inquiries through GrantTracker: Questions not related to a specific budget number should be directed to or Questions regarding the transition? Please contact: Kirsten Lily Sue Who to Contact r. MRAM December 2010