What Does $1 Buy?

A Newspaper … Daily BusinessHeadlines MarketPrices Weather Mergers EconomicTrends CompanyReports ForeignNews BookReviews

What Does $10M In Software Buy?

Lots Of Applications, No Information  Hundreds Of Mission Critical Systems

Why?

Too Many Bits and Pieces  Information Fragmentation

And, Too Many Integration Points  All Linkages Must be Built from Scratch – “ How Many Leads Did We Quote On ? ” MarketingCampaign Sales Lead Sales Opportunity ContractSales Quote ? Order Management ?

Net Result: Spend More Know Less  Spending without Results – Fragmented Data – Never completed integration projects  Know Less – Management is without timely information – Inconsistent information

Spending More … Knowing Less …  40% enterprise IT budgets committed to apps integration  Point solutions require an integration investment equal to 3 to 4 times license fees  Customer proof point: Beneficial Life estimates that 50% of its IT costs are spent on integration Aberdeen Group, 2001

Know More Spend Less

Service Financials Human Resources Procurement Marketing Sales SupplyChain Order Management Start with a Complete Enterprise System

Complete Automation  Complete Campaign To Order Flow – “ How Many Leads Did We Quote On ? ” Sales Lead MarketingCampaign Sales Opportunity Contract Sales Quote Order Management

 All applications engineered to work together  Leverage best practices  Modular products  Standards based integration  Fast Forward Flows deliver rapid ROI Oracle E-Business Suite Sales Lead MarketingCampaign Sales Opportunity Contract Sales Quote Order Management Complete Automation

E Commerce iStore iPayment iSupport Center Configurator Interaction Center Advanced Inbound Advanced Outbound Center Scripting Marketing Marketing Online Advanced Marketing Online Trade Management Sales Sales Online TeleSales Incentive Compensation Configurator iStore Sales.oracle.com Partners Online Service Service Online Advanced Scheduler Mobile Field Service TeleService Depot Repair Spares Management Contracts iSupport Support.oracle.com Contracts CRM Complete Automation No Compromise On Functionality

Order Fulfillment Order Management Inventory Management Advanced Pricing Configurator iStore Release Management Receivables Mobile Supply Chain Appls Warehouse Management Product Design Product Development Exchange Project Contracts Project Accounting Sourcing Manufacturing Discrete Manufacturing Bills of Material & Engr Work in Process Cost Management Inventory Quality Project Manufacturing Flow Manufacturing Shop Floor Mgmt Process Manufacturing Lab. & Formula Mgmt Production Management Process Costing & Quality Process Inventory Regulatory Management Planning Supply Chain Planning Demand Planning Adv Supply Chain Plng Constraint-based Optimization Global ATP Server Manufacturing Scheduling Inventory Optimization Supply Chain Exchange Procurement Sourcing iProcurement Purchasing Supplier Scheduling Payables iSupplier Portal Exchange Marketplace SCM Complete Automation No Compromise On Functionality

Business Intelligence Financial Intelligence Manufacturing Intelligence Purchasing Intelligence Sales Intelligence Marketing Intelligence Product Development Intelligence Activity Based Management Balanced Scorecard Sales/Financial Analyzer Customer Intelligence Interaction Center Intelligence Supply Chain Intelligence Projects Project Costing Project Billing Project Resource Mgmt Project Time & Expense Internet Time Project Contracts Human Resources Payroll Advanced Benefits Learning Solution Time and Labor Self-Service HR Finance Assets Cash Management General Ledger Global Consol. Sys Internet Expenses Internet Time iReceivables Payables Property Manager Receivables Treasury Professional Services Automation Projects HRMS Project Contracts Project Resource Mgmt iExpenses Internet Time ERP Complete Automation No Compromise On Functionality

Service Financials Human Resources Procurement Marketing Sales SupplyChain Order Management Customers,Products, & Everything Else! The Integrity Of Our Global Enterprise Database

One Database Means  Less Management  Less Complexity  Less Integration  Open Standards Customers,Products, & Everything Else! Service Financials HR Procurement Marketing Sales Supply Chain Order Management Oracle E-Business Suite

1 Global System Multiple Fragmented Systems  Better Information, Smarter Decisions One Database Means

Globally Complete  Customers in 100+ countries  30 languages  All languages installable in same Unicode instance  Multiple currencies  Support for statutory and customary local requirements

Don ’ t Customize, Configure Financials Supply Chain Service Marketing Sales Order Mgmt Procurement HR #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } #include main() { for (I=1;I<10;I++) printf( “ hello world ” ); } end() { } Programmatic Workflow-Based

Complete Information & Complete Process Automation Enables Daily Business Intelligence

Get Information More Than Once A Quarter  Complete automation – Removes all process gaps – No information black spots in any processes  Complete information – Ensures timeliness and integrity of information – Execute smarter and faster than competitors Daily Business Intelligence

Spending Less Knowing More  Fact -- not feel  Cross-functional business information by role  Detail information about current business status  Usable and personalized format All at a lower cost Access to facts for driving change and fostering continuous improvement of business processes

Daily Business Intelligence Portal Delivery Daily Changes CRM SCM ERP Continuous Measurement Exception Driven EmbeddedSummarization

Know Everything Everyday  Daily Lead Positions  Daily Sales Positions  Daily Cash Positions  Daily Inventory Positions  Daily Business Forecasts  Daily Business Health & Metrics

Leading the Charge OracleSAPPSFTSiebel Single database with a unified data model YesNo Language Support Global integrationYes No Personalization without tools or customization YesNo Financial / BPM Analytic ApplicationsYes No CRM Analytic ApplicationsYesLimited Real-time analytics integrated across applications YesNo True enterprise data warehouseYes No Embedded data warehouseYesNo

 POSCO expects to save $120M each year  John I. Haas – $425K annual IT cost savings – $150K one-time savings – Cut order entry time by 50% – ROI 83%, pay back period 2.1 years – Lowered implementation costs by 35%  Kvaerner Pulping – Eliminated a 3-5 week lag between ship date and invoicing – Upgraded to E-Business Suite Outsourcing to save $300K on IT administrative costs and $1M in inventory costs Manufacturing 11i Customers

 ViewSonic – Cut its IT staff in half and saves more than $2.5M per year – Upgraded to a single, global instance with standardized business processes and saved $150K in annual operating costs  Zamil Steel implemented E-Business Suite in less than 80 days, using only 80% of budget  GE Power Systems live in manufacturing and services businesses, ~60 days implementation per site Manufacturing 11i Customers

 Cap Gemini Ernst & Young – Reduced closing costs by 7% annually – Saved 8% in personnel costs – Reduced issue invoice time by 33% for an $8M (Euro) reduction in accounts receivable – Project implemented in 5 months within budget Services 11i Customers

 Gevity – In ~18 months, Gevity HR nearly doubled its staff productivity, resulting in ~$3M savings in personnel costs – Reduced total work time by 27% – Increased annualized client retention by 6% – Added CRM to ERP implementation in 100 days – on time and under budget Services 11i Customers

 Bank of Montreal reduced procurement spending in 30 lines of business with Oracle Procurement  British American decreased monthly global consolidation from 40 to 5 days  UBS Switzerland generates the daily balance sheet on a base of 500 million balances in 23 minutes  Visa uses a single instance, processes 4000 transactions/sec, has 21K member partners issuing over 1B cards, and has 22M merchant locations in 130+ countries Financial Services 11i Customers

 Telia Networks – Expects $3.4M annual ROI with Oracle CRM – Increased service delivery efficiency by 50% – Decreased product development costs by 20% – Faster recognition of revenue by 20% – Lower operation costs by 5% – Telia Networks has calculated that it will save $161/service order, totaling $24M annually Telecommunications 11i Customers

 Bell South, leading DSL provider, increased number of subscribers with Oracle CRM  Paradigm Wireless Systems reduced time to close books from 4 weeks to 2 days  United Asset Coverage reduced manual invoicing by 40% with Oracle CRM  VIAG Interkom reduced order times 80%, transaction costs 62%, purchase price 5% with Oracle Procurement Telecommunications 11i Customers

 Northumbrian Water Ltd. had 32% savings on financial accounting costs with Oracle Financials Utilities 11i Customers

 William Beaumont Hospitals reduced administrative supply chain spending by $4M annually  Genencor’s supply chain group saved $1M in distribution and air freight costs Health Care and Life Sciences 11i Customers

 Hudson’s Bay Company – Cut employee reimbursement time by 80% - from 21 days to 3 – with Oracle Internet Expenses – Reduced IT procurement time by 80% – Anticipated 100% ROI and payback within 2 years of completing these initiatives – Anticipated cost savings of 15% with Oracle Financials – Anticipated additional labor & operational savings of $130K/yr Retail 11i Customers

How Do You Get There?  Outsourcing – Save 50% of IT budget  Traditional – Entire E-Business Suite – Modules on the basis of business flows – Modules on the basis of functionality  Fast Forward implementation – Fast ROI – Simplify implementation

Know More, Spend Less  Daily Business Intelligence  Complete Information  Complete Automation – Functionally – Globally – Industry Customers,Products, & Everything Else! Service Financials HR Procurement Marketing Sales Supply Chain Order Management