Chapter 4 Brainpower for Your Business Chapter 4 DECISION SUPPORT AND ARTIFICIAL INTELLIGENCE Brainpower for Your Business
STUDENT LEARNING OUTCOMES
VISUALIZING INFORMATION IN MAP FORM FOR DECISION MAKING
INTRODUCTION 4 Phases of decision making
Four Phases of Decision Making
Types of Decisions You Face Structured decision Nonstructured decision Recurring decision Nonrecurring (ad hoc) decision
Types of Decisions You Face
CHAPTER ORGANIZATION 1.Decision Support Systems 2.Geographic Information Systems 3.Expert Systems 4.Neural Networks and Fuzzy Logic
CHAPTER ORGANIZATION 5.Genetic Algorithms 6.Intelligent Agent
DECISION SUPPORT SYSTEMS Decision support system (DSS)
Alliance between You and a DSS
Components of a DSS Model management component Data management component User interface management component
Components of a DSS
GEOGRAPHIC INFORMATION SYSTEMS Geographic information system (GIS)
Zillow GIS Software for Denver
EXPERT SYSTEMS Expert (knowledge-based) system
Traffic Light Expert System
What Expert Systems Can and Can’t Do An expert system can An expert system can’t
NEURAL NETWORKS AND FUZZY LOGIC Neural network (artificial neural network or ANN)
Neural Networks Can…
Fuzzy Logic Fuzzy logic
GENETIC ALGORITHMS Genetic algorithm
Evolutionary Principles of Genetic Algorithms 1.Selection 2.Crossover 3.Mutation
Genetic Algorithms Can…
INTELLIGENT AGENTS Intelligent agent Types
Information Agents Ex: Buyer agent or shopping bot
Monitoring-and-Surveillance Agents Monitoring-and-surveillance (predictive) agents
Data-Mining Agents Data-mining agent
User Agents User or personal agent Examples
MULTI-AGENT SYSTEMS AND AGENT-BASED MODELING Biomimicry Used to
Agent-Based Modeling Agent-based modeling Multi-agent system
Business Applications
Swarm Intelligence Swarm (collective) intelligence
Characteristics of Swarm Intelligence