MGT3303 Michel Leseure Operations Management MGT 3303 Syllabus

MGT3303 Michel Leseure Course Description MGT3303 is an introductory course in operations management It covers the basic managerial concepts and the analytical/quantitative tools used in the design, planning, operation and control of operation systems

MGT3303 Michel Leseure Course Objectives To understand the role of operations management in business, To be able to analyse and discuss strategic operations decisions, To know how to apply standard operations management techniques, such as aggregate production planning, SPC, project management, etc. To appreciate how operations management techniques are applied in different contexts (manufacturing, service, transportation, public administration, etc.). To be able to recognise when a specific technique is relevant, and how it should be used.

MGT3303 Michel Leseure Course Information Course Requirements –MGT3301 and GBU3301 Faculty –Michel J. Leseure –Office: Building 11, Room 004 –Phone: 2339 –

MGT3303 Michel Leseure Office Hours MW: 15:30-17:00, TR: 09:00-12:00 Read note in syllabus –Use office hours and/or make an appointment –Minimise disruptions Use office hours constructively

MGT3303 Michel Leseure Grading

MGT3303 Michel Leseure Class Schedule Print it out Come prepared to classes Can be modified Assignment dates Week 1 (23/01 to 27/01) M:Syllabus The Orange Cake Problem – Assignment and Tutorial W:The Orange Cake Problem – Solution and discussion Introduction to OM – Chapter 1 F: No class Week 2 (30/01 to 03/02) M: Operations Strategy – Chapter 2 W:No class – to confirm F:Strategic Trade-offs Assignment of project 1 Week 3 (06/02 to 10/02) M: Introduction to decision analysis – Supplement of chapter 2 W: Product design – Chapter 3 F: Service Design – Chapter 3 Week 4: (13/02 to 17/02) M:Process and Technology – Chapter 4 W: Process and Technology – Chapter 4 F:Assignment of project 2

MGT3303 Michel Leseure Participation and Attendance Attendance is mandatory and monitored 4 unexcused absences result in withdrawal from the course Important Note: –Attending means positive participation –Disruption is not participation –Expulsion from the course = absence –Systematic late arrival = absence –Sleeping = absence –Working on another course = absence –Any disruptive/abnormal behaviour = absence –4 absences = out