1 Pertemuan 13 Office Etiquette Matakuliah: G0502 / English for Secretaries Tahun: 2006.

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1 Pertemuan 13 Office Etiquette Matakuliah: G0502 / English for Secretaries Tahun: 2006

2 Quote of the day “In any organization there is always something that can be done right away to improve performance” Robert H. Schaffer

3 Professional Presence How to Make Your Appearance Work for You

4 Reading 1 Appearance Counts – It pays to pay attention What message does you appearance send?

5 Professional Presence How to Make Your Appearance Work for You

6 Reading 2 Body language that speaks well of you Do’s and don’t of body language Powerful posture How to detect your distracting mannerisms Grooming that brings out your best Good grooming checklist

7 Professional Presence How to Make Your Appearance Work for You Reading 2 - continued Giving yourself the once-over Body language and grooming self- test Clothing that adds to your clout Clothing check list Safe selections

8 Professional Presence How to Make Your Appearance Work for You

9 Writing Assignment