2010 UBO/UBU Conference Title: Opening Remarks Session: T-All-0730

Agenda Conference Objectives Conference Points of Contact Conference Administrative Information Exhibitors Conference Layout UBO Program Update UBU Program Update MEPRS Program Update DQ Program Update 2

Conference Objectives Be aware of the “big picture” Understand your role in the MHS Revenue Cycle and know that every player counts Understand what is needed to “run the business” – Learn the things to help you do your job better and more easily Be aware of the need for constant improvement Network with peers – Find out what your peers are doing to overcome similar problems – Share ideas and problem solving techniques 3

All Names Redacted Conference Service Points of Contact 4

Conference Administrative Info Handouts This year the Conference is “green” Presentations were posted to the UBO Web site and available for printing before the conference began If you need a presentation, you can print at the Business Office, but you will be required to pay for the printing Session Evaluations We value your comments Please fill out a form at each session New this year…overall conference evaluation will be online AAPC Continuing Education Units (CEUs) Request CEU packet at Registration Desk Record Index Number of each session attended on CEU Code Card Self-Report CEUs earned 5

Exhibitors Located Throughout the Main Hallway: PATTCO Printer Systems, LLC PHG Technologies Planned Systems International, Inc. Signature Performance, Inc. Standard Technology, Inc. TCAssociates TreeFrog Data Solutions ZHealth Publishing 3M Health Information Systems Altarum Institute Benefit Recovery Best Practice Training Institute, LLC DP Technologies Services, Inc. Evolvent Technologies, Inc. Healthcare Resolution Services, Inc. International Alliance Solutions, Inc. 6

Conference Layout – Main Building 7

Conference Layout – North Building 8

UBO Program Health Care Cost Recovery Program Results – Third Party Collections Program (TPCP) $220M (FY 2010) – Medical Services Account (MSA) $215.8M (FY 2010) – Medical Affirmative Claims (MAC) $12.2M (FY 2010) On the horizon… – Improve Efficiency with Increased Electronic Billing – Upgrade TPOCS for 5010 by 1 Jan 2012 Software available by 1 Sep 2011 – Implement the Central Billing Events Repository (CBER) by 1 Oct 2013 CBER full Implementation of Service solutions by 1 April

UBU Program Fully transition from SADR to CAPER by 30 Sep 2011 Fully transition to Present on Admission and hour of admission and discharge by 1 October 2011 Improve Availability of Code Set Updates in MHS Systems – Load ICD-9 Code Sets by 15 Nov 2011 Load CPT/HCPCS Codes by 15 Feb 2012 Complete transition from ICD-9 to ICD-10 by 1 October 2013 – Coding Business Rules—1 Dec 2012 – Training Materials—1 Feb 2013 – MTFs develop training plans, trainers, provider champions, and templates by 1 Jun 2013 – Complete ICD-10 Training by 1 Sep

MEPRS Program 100% Completion and Compliance 0 Outliers Table Deployment Seamless vice shadow managerial accounting Patient Centered Medical Home accountability – Implementation by Mar 2011 Migration of EAS to a common platform 11

DQ Program Coding Timeliness – Outpatient encounters (non-APV) within 3 business days – APVs within 15 days – Inpatient admissions within 30 days Coding Accuracy – 100% Documentation Availability – 100% Complete documentation Accurate, timely and complete data Data Quality: The glue that makes the MHS Revenue Cycle work 12

Summary Be aware of the “big picture” Understand your role in the MHS Revenue Cycle Understand what is needed to “run the business” Network with peers – Share ideas and problem solving techniques – Find out what your peers are doing to overcome similar problems – Offer solutions This is your conference… participate…share…provide feedback. 13