HRMS Trends: Partnering with Technology Jeanne Webb Mark Hillenbrand

The Evolution: Human Resource Management Recordkeepers Legal Protectors Strategic Advisors

Strategic HR: Driven By Changing Profiles of the Organization, Worker & Competition X Managing the Changing Workplace Z Global Z Workers - a mixed crew Z EEs, independents, telecommuters X Competition Z Global - work and workers Z Retaining key employees Z Keeping Pace With your Industry’s Technology Z competency mgmt & continuous gap analysis X Challenge Z Right People / Right Place / Right Time

The Current Situation... Value-Add 60% 30% 10% Planning Delivery Administration Planning Delivery Ad ministra tion 30% 60% Source: Reengineering Human Resources, Lyle M. Spencer, Jr., Ph.D. Today Tomorrow HR Activity

Comprehensive Connectivity Partners Business Customers Shipping Service Providers HRMS Financials Marketing Manufacturing Telecommuter Branch Manager Suppliers Employees Banks Government Intranet Extranet Internet The Extended Enterprise

Priorities, Priorities... X Goal - Become A Strategic Partner Z partner in driving and growing the business Z contribute to stakeholder wealth Z provide strategies for effective management of most expensive resource - the workers Z provide tools to minimize liabilities/exposure X No Time To Be Strategic? Why????? Z Dig Out From the Administrative Workload

Technology To The Rescue Workflow Push Technology Data Warehousing OLAP Internets & Intranets CBT Intelligent Agents Knowledge Management Systems Interactive Tools: voice kiosks

Workflow Step 1 - Identify the Event Step 2 - Define The Process Step 3 -Let Technology Take Over HIRE

Workflow Notification of Candidate Interview Request Availability to Interview Back to You with Interview Time: Please Confirm Drives You Through The Process Acts As A Reminder Please Confirm Thank You!

Internet / Intranets Maximize Service / Minimize Paper

OLAP X X Multi-Dimensional Analysis X X Cube: Present data as an n-dimensional “hypercube” X X Natural way to think of data X X employees, geographies, cost centers, positions X X Drill-down, drill-around is intuitive X X Frequently allow navigation on charts/graphs X X “Data surfing”, “slice and dice” X X OLAP is a technique for analyzing data, not a specific tool X X Some of the players: Cognos Powerplay; Arbor Essbase

Data Warehousing & OLAP X A powerful partnership Z Combine data from multiple repositories into 1 house Z perform multi-dimensional analysis through a variety of views Total Compensation Management sources HR Payroll Accounts Payable 3rd party Benefits Administrators HR Payroll Accts Payable 3rd Parties

Data Warehousing & OLAP X Demonstration Z Cognos PowerPlay