1 Student Administration Product Strategy for UM Enterprise Systems Update Michigan Administrative Information Services (MAIS) March 2009

2 Refresher on MAIS Product Strategy MAIS Product Strategy is a formalized process to: Identify potential enhancements, expansions and improvements to MAIS products & services Align potential MAIS product enhancements with UM internal/external strategic planning, influences, goals, and opportunities Repeat until next upgrade: Iterative solicitation and validation of projects & priorities with stakeholders Iterative review and adjustment of project priorities with Student Administration Advisory Group (SAAG) and HRMS Process Improvement Advisory Group

3 Product Strategy Timeline New potential projects identified – ONGOING Student Administration Advisory Group (SAAG) and HRMS Process Improvement Advisory Group finalize project recommendations – DONE Review current project list and priorities with Unit Liaisons – 3/25/09 Finalized, prioritized project lists due in April Recommendations sent to MAIS Advisory Group Use as input to budget modeling and FY10 goal setting Iterative reviews with SAAG to confirm SA priorities

4 Strategic Objectives: Protect information assets and privacy Promote green solutions Reduce administrative tasks for faculty & staff Enable faculty and staff to maximize our resources Enable efficient business processes Increase faculty and staff excellence Enhance academic units’ ability to connect with individual students

5 Impacts: Savings Competitiveness Satisfaction / Service Business Intelligence Compliance Efficiency

Setting SA Priorities SA Product Area priorities collected SAAG recommended Cross-SA priorities Focused on: What is most critical now Priority and urgency Perspective on resources 6

Setting SA Priorities: 7

8 ProjectQuick look at impacts Comply with Regulatory and Legislative Requirements and Mandates Examples: Higher Ed Opportunity Act requirements SEVIS II IPEDs Race/Ethnicity Reporting Online Web Application Expect implementation impacts on Admitting Offices Captures all application data at the source Provides online ability for applicants to apply Tuition Attribution Use new reporting environment to revue transparent revenue source data Data available sooner for departments Process automation increases efficiency and accuracy Key Projects (In Progress / Top Priority):

9 ProjectQuick look at impacts Teaching Evaluations Data Warehouse Data warehouse will be source for ad hoc reporting about teaching evaluations ratings Financial Aid Forecasting and Resource Management Multiple business processes will be simplified and integrated to improve multi-year fiscal management Improves service to students NCAA Process Improvements Business processes may change as automation is introduced to reduce the amount of manual effort in athletic certification processes and reviews Rackham Continuous Enrollment Business processes will be adjusted to meet new enrollment policy for Rackham Ph.D. students Key Projects (In Progress / Top Priority):

10 ProjectQuick look at impacts Student Dataset Integration, OLAP Use new environment for integrated reporting of Student Administration data across processes and datasets Payment Plans Improves payment plan information display Enables July start payment schedule with budgeted monthly payment based on actual charges Teaching Evaluations – Improved Integration Improves operation of the system and integrity of the data MCommunity Enterprise Directory Units able to use student enrollment data in MCommunity to provision roles Key Projects (In Progress / Top Priority):

11 ProjectQuick look at impacts Space Management – Non-Class Events in Classrooms Able to view classroom availability as rooms are added Use new features to enter/manage non-class events scheduled in classrooms Gateway Replacement (Portal) Soft Rollout for Spring 2009 Will Provide alternative way to navigate within Wolverine Access Key Projects (In Progress / Top Priority):

12 ProjectQuick look at impact to your unit Automate Processing with Workflow Eliminates paper processing and manual or duplicate data entry by units Prospect-to-Donor Tracking Automates tracking of interactions with students within and across processes Enables coordinated engagement with students External Transfer Credit Articulation Define and capture external transfer credit rules in M-Pathways Automate external transfer credit process Reduce exposure to SSN and Birthdate data Compliance with legal and policy obligations Data may be masked or unavailable in DW or other systems where not necessary Key Projects (Potential):

13 Resources Refer to the June 2008 Product Strategy presentation for details on the process: html html Refer to Groups and Communications on MAIS website for list of advisory groups and members: Refer to Scorecards on MAIS website – UL InfoCenter:

14 Who to contact: Karen Kuffner SA Product Managers Admissions & Recruiting: Mark Nelson Student Records, Curriculum, Academic Advising: Lisa Emery Financial Aid & Student Financials: Elaine Nowak Campus Community: Liz Salley