Human Resources Career Paths, Internships & Tips Kori Dunaway Program Manager, Talent Development T-Mobile USA

2 Agenda HR Career Opportunities HR Internships Opportunities Tips & Tricks T-Mobile HR Opportunities

3 What does a career in Human Resources mean to you?

4 Agenda HR Career Opportunities HR Internships Opportunities Tips & Tricks T-Mobile HR Opportunities

5 HR Career Opportunities Possible Career Paths by HR Function –Human Resource Generalist or Manager –Learning & Development –Organizational Development –Compensation –Employee Services –Talent Acquisition –Training & Delivery

6 HR Career Opportunities Possible Roles or Specialties  Talent Scout  Sourcing Specialist  Recruiting Coordinator  Recruiter  Recruiting Manager  HR Coordinator  HR Generalist  HR Manager  Analyst  Project Manager  Program Manager  Instructional Designers  Editing & Publishing  Compensation  Payroll  Benefits  Employee Services  Immigration

7 Agenda HR Career Opportunities HR Internships Opportunities Tips & Tricks T-Mobile HR Opportunities

8 What type of internship opportunities have you seen?

9 Internship Opportunities Internship Qualifications  Teamwork & cross collaboration  Multi-task  Prioritization & strategic thinking  Knowledge of employment laws  Attention to detail  Confidentiality  Functional requirements & skill sets

10 Internship Opportunities Internship Recruiting Methods  Clubs/Affiliations  Online –Company career sites –Job database career sires  Career Development Center –Husky jobs postings –Resume drop opportunities –On campus interview  Social networking sites  Networking

11 Agenda HR Career Opportunities HR Internships Opportunities Tips & Tricks T-Mobile HR Opportunities

12 Tips & Tricks Resumes Tips Clean, clear and concise.  Name and contact information on top  Most important elements should stand out at a glance.  An objective is up to you. No right or wrong. It should reflect the role you are applying for. Education  Include graduation date  Include area of study Past experience and/or project work  Be brief  Bullets, not paragraphs Multiple resume versions  Standard vs. Job specific Extracurricular activities Cover Letters Applying online  Do text version and upload if option

13 Tips & Tricks Interview Tips Know the company  What do they do?  Who are their customers?  Who are the industry players?  Where is the industry is going?  What is their company culture is like?  What are their company values?  What recent accomplishments, awards, new products, etc.. Have been announced publicly?

14 Tips & Tricks Interview Tips Know the position  What is the position purpose?  Where does it fit within the organization?  How does it drive the business forward?  What are the day to day responsibilities?  What are the resources the position requires to be successful?  What skills are required for you to be successful?

15 Tips & Tricks Interview Tips Know why you are a good candidate  How does your education apply?  What project work or coursework applies?  What technical skills do you have that are required?  Why are you a good cultural fit?  What company values resonate with your personal value system?

16 Tips & Tricks Interview Tips Know your weaknesses as a candidate  Identify what requirements you do not meet.  Identify how you can overcome that in the interview.  No answer or no experience to share? –It’s ok. Be honest. –Answer the question with what you hope to gain. –Answer the question demonstrating what you would do if you were in that situation or had that opportunity.

17 Tips & Tricks Interview Tips Ask questions!  You are interviewing the company.  Prepare in advance.  Write notes throughout the interview to come back to. Close it  Let them know you’re excited about the role & the company.  Summarize again why you are the right candidate.  Ask what next steps are and a timeline.

18 Tips & Tricks Resources Available  Interview guides  Online/published books, tools, etc.  Career Development Center  Advisors  Personal network  Social networking

19 Agenda HR Career Opportunities HR Internships Opportunities Tips & Tricks T-Mobile HR Opportunities

20 T-Mobile Internship Opportunities Locations  Bellevue, WA  Nationwide Possible Internship Opportunities  Compensation  Recruiting  eLearning (technical/customer service)  Methods & Procedures  L&D Administrative support/projects  Training & Delivery

21 T-Mobile Internship Opportunities Length of Internship  3 months to 12 months  Case by case basis  Based on business need Timeline  Summer (May – Sept)  Winter (Jan – June)  Fall (Aug – Dec)

22 T-Mobile Internship Opportunities Process  Apply online   Create candidate profile & upload resume  List ‘college’ as your source  Keyword search ‘intern’  Apply to position

23 Questions?