NBN: Taking the Internet to the People Holly Raiche, Executive Director Internet Society of Australia ( This Project was funded in part by a grant from the Internet Society

May 2011This Project was funded in part by a grant from the Internet Society 2 Why an NBN What it the NBN: the policy The issues: technical The issues: consumer ISOC-AU’s views what comes next

May 2011This Project was funded in part by a grant from the Internet Society 3 The Politics

May 2011This Project was funded in part by a grant from the Internet Society 4 Why an NBN OECD Rankings – anywhere between tenth for wireless broadband to sixteenth for households with broadband access – and we are expensive ACMA – are 9.6 million Internet subscribers with xDSL services down and mobile wireless up ABS – Of Internet subscribers, only 7% on dial up, with DSL the technology for almost half the subscribers, and mobile wireless increasing RTIRC – (2008) under a third of households in rural and remote Australia connected to broadband

May 2011This Project was funded in part by a grant from the Internet Society 5 Benefits Communications, especially for people with disabilities, people from different cultures, language groups etc Health Education Research Delivery of Gov. and other services Access to markets/customers Agriculture – weather information, crop information etc Metering - utilities Entertainment, etc. etc., etc., See nbnco.com.au - videos

May 2011This Project was funded in part by a grant from the Internet Society 6 The Policy High speed broadband to all Australians FTTP to 93% of the population Wireless (fixed/satellite) to 7% - at least 12 Mb/s Uniform national wholesale access pricing for basic service Built by Government owned NBN Co Competitive Environment Monopoly provider of local access network Provides wholesale only open access network

May 2011This Project was funded in part by a grant from the Internet Society 7

May 2011This Project was funded in part by a grant from the Internet Society 8

May 2011This Project was funded in part by a grant from the Internet Society 9 The Policy: Competition Reforms NBN Cos can only sell to carriers/carriage service providers (exceptions) NBN Co Access Agreements with service providers must be public and other providers must have access on same terms (in similar circumstances No discrimination between access seekers (almost) The Regulator can make binding access determinations Non NBN Companies cannot, after 1 January 2011, install broadband networks where there is no competitive network, unless they provide services on an open access wholesale only basis

May 2011This Project was funded in part by a grant from the Internet Society 10 Technical Issues

May 2011The Project was funded in part by a grant from the Internet Society

May 2011This Project was funded in part by a grant from the Internet Society 12 Points of Interconnect: The Options

May 2011This Project was funded in part by a grant from the Internet Society 13 Issues for Users Availability High Speed for Rural and Remote Accessibility Telephone Typewriters over IP Technology Affordability Wholesale costs for retail service providers Price paid by Users? Competitive Market/User Choice Effectiveness of competition reforms

May 2011This Project was funded in part by a grant from the Internet Society 14 Issues for Users (cont’d) Understanding Why fibre/can I get fibre if I’m outside the area served? What happens if I don’t get the NBN now? What If I live in a flat/caravan park/nursing home What if I only want a telephone service? Can I use my handset/modem/other equipment Must I rewire my house Service migration issues What happens in a black out? Can I complain – to whom: NBN Co/my service provider?

May 2011 What comes next? This Project was funded in part by a grant from the Internet Society